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The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

Do you want to make money teaching others how to save lives? By starting a CPR training business, you can truly make a difference in the world and get paid to do it.

Are you one of the millions of people who feel that there must be something more out there but you just haven’t found it yet? Maybe you’re someone who keeps an open mind to opportunities, but you always seem to say yes to the wrong things. If this is you, this book is intended to help you identify the ten top questions you should ask yourself before you invest your time and energy… and your money, into a Network Marketing, Multi-Level Marketing, or a Direct Sales business that someone is telling you is a great opportunity. Be an informed decision-maker knowing you've asked the right ...

In network marketing, the easiest and most comfortable way to prospect, sell, and sponsor, is with... a story. Facts are boring. Everyone represents a company with great facts. Our prospects have heard that all before. But with a story, everything changes. The prospect becomes involved in the story, and instantly sees what you see. And isn't that what you want? So forget the flip chart, the presentation book, the website, the PowerPoint, and the video.

Are you looking for the most productive ways to elevate your business and execute your projects faster? Look no further, Agile is for you and this is the audiobook for you to learn about Agile! This audiobook is intended to provide an understanding of how to fit agile methodologies into an overall business strategy that provides the right balance of control and agility for your business, for all listeners (and, in particular, business leaders). Get ready for swifter and more productive businesses and projects!

Forgiveness will heal you, free you, and catapult your life into a completely new territory of blessings and miracles. This comprehensive guide offers a step-by-step approach to forgiveness with the spiritual foundation that is necessary for ultimate healing. Follow the 10 easy steps to become stronger and more compassionate.

Publish. Promote. Profit. explains the current self-publishing environment and covers the ins and outs of what it means to be an author, expert and thought leader in your field. Far beyond "how to self publish" or “book marketing” Publish. Promote. Profit. explains how to create compelling content quickly and become a true best-selling author even if you have no list, no following and no platform. It contains many real life examples and case studies of the successful systems his authors are using to attract an endless flow of leads, clients.

Have you ever had an intense conversation where the questions asked led to new discoveries you could not have imagined? That is the enlightening power of Samandy. The rich and, at times, emotionally-charged conversations inside may challenge you, even irritate you; but when they reveal the powerful message that lies beneath, it will leave you wanting more. If you have ever thrown your hands up and said, "What's the point? I'll never get what I want!", felt that chasing dreams is a waste of time, or felt cheated in life, then this fable may ring true for you as well.

The law of attraction has a myth to be dispelled—it simply doesn’t work without the right action. However, when you get this right, your life can truly be magical! A Year of Massive Abundance provides exactly what you need to understand so you can implement the law of attraction the right way with the right action, steps, and positive affirmations that will help keep you on the right track. Anyone can gain massive transformation with this audiobook, whether you’re just starting your positive transition or have been applying the law of attraction for a while now.

The business of book marketing has changed! The traditional rules longer apply, and a new era of marketing books is upon us - an approach in which authors are authentically engaging their audiences. But where do you start? Today's mega-success authors are not only writers but entrepreneurs who expertly work a strategy that leverages the power of social media, search engine optimization, advertising, speaking, bookstore signings, and a combination of other programs that are incredibly rewarding to the author.

Have you ever pause and wonder why your marketing effort is not as successful as expected? Data analytics could be your answer to turn sales around. Data analytics provides the only hope for fact-based and insightful-driven decisions can help companies manage their strategic, operating and financial performance. That's why it's no longer tenable to ignore data analytics. This book has been written with a beginner in mind.

What is enough? Time enjoyed slowly. Choices made intentionally. Life lived gracefully. With minimalist and slow living writer Jessica Rose Williams as your guide, build a curated, simpler, more intuitive life founded on your personal values and desires. At 25, Jessica was diagnosed with cervical cancer. The shock compelled her to question her fast-paced, consumerist lifestyle, one designed around pleasing others. Enough is her heartfelt story of turning away from a life of regret, and it is also an invitation for you to begin your own transformation.

Volume I of the How to Become an e-Learning Freelancer series, “Launching Your Freelance e-Learning Career,” is an easy-to-use, practical guide to getting your freelance e-Learning career off the ground. It covers the basics of starting as a freelancer, from making the decision to go solo all the way through setting up your business’s tax structure. Consider this book your guide to establishing the fundamentals of your freelance e-Learning life, and then move on to Volumes II and III to take your career even further!

For many of us, our schedules are chaotic and overcommitted. Here, Susanka shows us that it is possible to take our finger off the fast-forward button. She reveals that form and function serve not only architectural aims but life goals as well. We quickly discover that we have all the space and time we need for the things in our lives that really matter. But perhaps the greatest reward is the discovery that small changes can yield enormous results.

Do you know that there's a lot more to Excel, but have no idea what to learn? This audiobook could be the answer you're looking for. You'll learn: Introduction to Advanced Excel, Optimization using the Solver Function, Sensitivity Analysis, and much more.

Imagine getting everything done while having the spare time you need to relax and pursue your passions. Imagine improving your career, home life, relationships, and health, spending a fraction of the time and effort you believe is required. It's possible. And the solution is surprisingly simple. Get 80/20 Your Life! How to Get More Done with Less Effort and Change Your Life in the Process! Amazon best-selling author Damon Zahariades offers a clear, practical, and easy-to-implement strategy for getting extraordinary results in your life with less action.

Do you want to get into the self-publishing business? Would you like to write, sell, and publish books for profit? If your answer is "yes", you need this audiobook! From the author of How to Write a Book and many others. Self-publishing can be big business if you know how to go about it. In this audiobook, you will find everything you need to know about writing, publishing, and promoting your own eBooks and paperbacks on KDP, and your own audiobooks on Audible!

Having played the role of a student, postdoc, researcher, research faculty member, author, reviewer, and editor, Kasthurirangan "Rangan" Gopalakrishnan, PhD, fully understands and empathizes with the struggles and pleasures of academic work. In this book, his goal is to assist you to do what you are already doing more effectively and efficiently with minimal stress and possibly to identify and eliminate those activities and habits that interfere with your academic writing productivity.

Write Your Book on the Side will show you how to write your first nonfiction Kindle book while you're working a full-time job, even if you've never written a book before. You'll learn how to come up with a winning topic, how to choose the right title, and how to publish your book in 10 easy steps.

Budding entrepreneurs face a challenging road. The path is not made any easier by all the cliches they hear about how to make a start-up succeed - from platitudes and conventional wisdom to downright contradictions. This witty and wise guide to the dilemmas of entrepreneurship debunks widespread misconceptions about how the world of start-ups works and offers hard-earned advice for every step of the journey.