Management Communication Skills

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

Thirty seconds. Five steps. Reclaim your interpreting career. What if you could reclaim your interpreting career, avoid burnout, and find joy in the work you do...all due to a process that takes (sometimes less) than 30 seconds? With Pocket Power, you’ll discover a simple five-step practice, one that’s easy to remember, even easier to implement that will equip you with everything you need to transform your interpreting career.

The ups and downs of negotiating can be challenging. Changes in the international scene—such as multi-cultural work teams and foreign outsourcing—place negotiating skills in high demand. Expert negotiator Herb Cohen views the world as a huge negotiating table, describing the art of compromise not as a competition but rather as the art of offering choices.

In this comprehensive guidebook, Ellis Amdur walks families through a multitude of strategies they can use to keep themselves and their family members safe. Amdur’s focus is behavior rather than diagnosis. The first sections of the audiobook discuss specific behaviors ranging from such relatively minor irritants as reluctance to complete tasks and obsessive concerns, to more troubling, pervasive syndromes such as psychosis, mania, and disorganization.

Negotiation is a skill people need to use every day. In this audio exclusive, learn the negotiation skills required to navigate difficult situations that arise in everyday life. From buying a car to purchasing a home, one needs to know how to effectively negotiate, especially when the other party is a seasoned professional. Harvard professor Joshua N. Weiss, PhD, gives us to tools to negotiate when we have a major stake in the game or when we're perceived as the "weak consumer."

Aprender el arte de influir sobre los demás es la inversión más rentable para tu crecimiento personal y profesional. Las reglas han cambiado, y lo seguirán haciendo, cada vez más rápido. La inteligencia artificial, entre otros avances, ha revolucionado el mundo profesional. Y, en el ámbito personal, vivimos en la era de la historia con más oportunidades, pero a la vez tenemos la tasa de infelicidad más alta que nunca haya existido. En estas páginas, descubrirás una guía para aprender a influir positivamente en los demás.

This book will help you understand what both superiors and team members require from a leader, and how to manage and guide these expectations towards preferential outcomes every time. This book is mainly framed inside the working environment, but whether you are a football coach, sales manager, financial advisor, or entrepreneur, this book has information relevant to your day-to-day business interactions and when used correctly, it will greatly enhance your production and progression within your chosen field.

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.

Do you know what it takes to be a good listener? Would you like to improve your communication skills? Would you like to be able to understand the people around you better? If so, this book will show how to train your brain to be better at active listening. With the step-by-step guides and expert strategies found inside, you'll acquire the skills that will allow you to build healthy and meaningful personal relationships and achieve great career success!

Are you stuck in your home-based business? Have you tried sharing, but it’s not leading anywhere? Is your life an endless chain of no’s? Then, it’s time to get unstuck. Find your unique way of sharing. Get over the fear of talking to people you’ve never met with specific action steps. It’s time to grow! This is the year you get unstuck.

Sell more. Earn more. Achieve more. Join Mike Le Put in this powerful audio career-development programme, and sell your way to the top! How to Sell, Sell, Sell will equip you with all the knowledge you could ever need.

Job interview? There's no stress for you. Just excitement that you will crush your next job interview with confidence and ease! Because you have the audiobook. Hired by Walt Disney World, Meijer Super Centers, the US Military, the US Postal Service, four-star restaurants, and the owner of seven different businesses, author Brian Mahoney gives you real-world expert advice from real-world experience on getting hired...by crushing your job interview with confidence and ease.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world - one thing which, if removed will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love.

This book delves deep into human psychology to teach leaders how to create a win-win situation - every time. No decision is ever supported 100 percent - elite leadership is about using human elements and desires in every situation to make your choice theirs. Learning to deal with opposing personalities and desires can be the difference between the corner office and a suffocating cubicle.

Success as an entrepreneur takes a lot more than big ideas and dedication. With threats of burnout and rejection at nearly every turn, the entrepreneurial journey is riddled with obstacles-but the staff, experts, and voices of Entrepreneur want you to know you're not alone. Entrepreneur Voices on Emotional Intelligence brings you real-world strategies to help you get brutally honest with yourself and boost your emotional intelligence.

Picture this: You’ve just had an awful day. Maybe it’s a fight with a friend, a harsh comment from someone you thought you could trust, or another one of those “Why is everyone else’s life perfect except mine?” moments after a long scroll through Instagram. Your heart is pounding, your face feels hot, and all you want to do is scream, cry, or maybe both. It’s like your emotions have hijacked your brain and taken over the controls. Sound familiar? If so, you’re definitely not alone. What if I told you there was a way to flip the script and create a plot twist that would make ...

In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress.

En SECRETOS de EXPERTOS: INTELIGENCIA EMOCIONAL, se le darán SENCILLOS, ÚTILES pasos que lo ayudarán a aumentar su CE y mejorar su manejo de la ira, usando consejos y técnicas del MUNDO REAL en terapia cognitiva conductal, empatía, manipulación, persuasion, autoconciencia, autodisciplina, autorregulación y compromise social.

With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.