Management Problem Solving

Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Tichy and DeRose offer powerful examples of front-line leadership.

It's very likely that best practices - ideas, processes, and strategies that are commonplace in your industry - are actually hurting your business. Although best practices can help businesses operate more competitively and efficiently, they are often outdated, harmful, and a hindrance to innovation. In Breaking Bad Habits, Freek Vermeulen, a strategy professor at London Business School, offers the tools to identify bad practices, eliminate them from your organization, and then move on to create new sources of innovation and growth by outthinking your competitors.

Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn't come from the top - it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else.

From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.

Take control of your business blind spots. You will discover critical business concepts and learn how to implement these strategies in a way that allows every business owner and every team member to participate and grow. By implementing these systems, you’ll be ahead of the competition and ready for success. This book is for everyone and every business. Whether it’s pre-start-up to fast-growth, from disaster to turn-around, and from rebirth to a consistent and stable growth company, there are tools and ideas for everyone.

In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. The fight usually boils down to a question of whose way is better. There are many methods of “conflict resolution,” but most involve compromise, a low-level accommodation that stops the fight without breaking through to amazing new results. The 3rd Alternative is about more than just an armistice - it’s about creating a new and improved reality. The 3rd Alternative transcends traditional solutions to conflict by forging a path toward a third option....

What You Aren't Seeing uniquely combines the uplifting story of Herbert Greenberg, the founder of a global management consulting firm, with insights into the psychology of leaders and practical guidance on uncovering and developing true leadership potential in yourself and others. This life-changing guide shows you how to question your habits, preconceptions, and strategies for connecting with people in order to identify your personal leadership strengths and optimize them for personal and career growth.

You’re a high performer who wants a career on your own terms. Maybe you’re exploring the next best step. Maybe you feel stuck. Maybe you want more. No matter where you are right now, you need options. When you have options, you’re in control. You make decisions from a position of strength. You run to something, not from something. Options Are Power provides strategies for surrounding yourself with options. You’ll learn to lead with a me-suite mindset, cultivating the role you want work to play in your life.

"Radikal führen – das bedeutet Konzentration auf das Wesentliche, Klarheit und Konsequenz. Hier geht es um das Kerngeschäft der Führung, um fünf fundamentale Aufgaben, die eherne Wegweiser im Dickicht der Moden und Aufgeregtheiten sind. Sie sind unabhängig von Unternehmenskulturen und Kompetenzen der Führungskraft. Und sie stehen im provokativen Kontrast zum herkömmlichen Führungsalltag." Reinhard K. Sprenger

Elliot Kallen and Adam Torres come together in this insightful and impactful book, filled with their personal perspectives of what it means to become an entrepreneur. Adam says he has had a more traditional approach to his corporate success, which turned toward a media company entrepreneurial path, while Elliot has had a more resilient and creative entrepreneurial path that led him through various companies he began and sold, before landing on the one he owns now. Between these pages, you will find valuable lessons, strategies, teachings, ideas, stories, as well as the ups and downs of ...

For decades, Alan Siegel and Irene Etzkorn have championed simplicity as a competitive advantage and a consumer right. Consulting with businesses and organizations around the world to streamline products, services, processes and communications, they have achieved dramatic results.

We all face countless decisions throughout our careers. The specific circumstances that call us to lead will be different, but the core dilemmas and ethical challenges are very similar. Faced with these challenges, each of us must decide if we will follow our ego-centered inclinations or lead for the good of everyone whose lives we touch? Will we endanger or impair those around us to satisfy our own self-interest, or will we lead in a manner that is true to our values?

The most powerful weapon in business today is the alliance between the mathematical smarts of machines and the imaginative human intellect of great leaders. Together they make the mathematical corporation, the business model of the future. While smart machines are weapon number one for organizations, leaders are still the drivers of breakthroughs. Only they can ask crucial questions to capitalize on business opportunities newly discovered in oceans of data. This dynamic combination will make possible the fulfillment of missions that once seemed out of reach, even impossible to attain.

You will never come across a business person who wishes for his or her business to end when he or she leaves. If an organization chooses not to embrace change, it will have no customers because people only buy things that meet their needs. For this reason, an organization needs to ensure that it stays ready for what is to come. The way to do this is to continually sharpen own tools by creating a learning environment so that own employees learn all business and change-related tricks to help them maneuver the business world.

The world today is drowning in data. There is a treasure trove of valuable and underutilized insights that can be gleaned from information companies and people leave behind on the internet - our "digital breadcrumbs" - from job postings, to online news, social media, online ad spends, and more.

This book opens the door to a new way to be. The practical mindfulness meditative techniques described in this book, will help you get more done in less time. You will discover how to generate ideas off the top of your head and how to be lucky in life and business. Many people discover mindfulness as a way to deal with anxiety, depression, illness or stress. Some people use it to seek answers to the meaning to life, the universe and everything!

The world of business has completely transformed in recent years. But one thing remains the same: Quality leadership is the hinge on which the fate of every organization swings. The Leadership Mind Switch provides the critical lessons you need to lead your company in a fully globalized business world where radical technologies reign supreme. Debra Benton and Kylie Wright-Ford have helped some of today's most top executives successfully position themselves and their companies for the future. Now, in this groundbreaking leadership guide, they share their insight with you.

Maximize your chances to get what you want by making the right decision, every time. Never Be Wrong Again - Four Steps to Making Better Decisions in Work and Life, by best-selling author and decision expert Michael Costa, combines more than 10 years of research with decades of experience in a listener-friendly guide to making better decisions faster and with less stress.

One of the nation's leading psychologists asks why today's corporate leaders desire but reject creative solutions - and finds some surprising conclusions.

In Truth: How the Many Sides to Every Story Shape Our Reality, Hector Macdonald explores how truth is used and abused in politics, business, the media and everyday life. He shows how a clearer understanding of truth's many faces renders us better able to navigate our world and more influential within it. Combining great storytelling with practical takeaways and a litany of fascinating, funny, and insightful case studies, Truth is a sobering and engaging listen about how profoundly our mindsets and actions are influenced by the truths that those around us choose to tell.