Meeting Management

Leadership literature is full of principles and ideas - but they rarely leave the page. Practice is what turns abstract concepts into useful skills. Leadership Step by Step walks listeners through what to do and how to do it in an integrated and comprehensive progression of exercises designed to cultivate key abilities, behaviors, and beliefs through experience. The 22 exercises in this hands-on book help you accomplish the inner work and gain the social skills required for great leadership.

The Meeting Planning Process: A Guide to Planning Successful Meetings by certified meeting professional Mary Jo Wiseman offers a common-sense approach to managing the meeting planning process based on the knowledge and experience she garnered over a 20-plus-year career as a corporate meeting and event coordinator. The author’s systematic approach to project management helped her to get and stay focused on the task at hand while handling multiple details, projects, and deadlines throughout her career, and she wants to share her secrets for success with others.

From bargains in the Big Apple to the bustling bazaars of Istanbul, from in-store to interactive and online to mobile, neuromarketing pioneer Dr. David Lewis goes behind the scenes of the "persuasion industry" to reveal the powerful tools, techniques, technologies, and psychologies seeking to stimulate us all to buy more - often without us consciously realizing it.

Stop wasting your precious time. Business executives nationwide agree that meetings are the most unproductive activity in business today. Now, whether you're a leader or a participant, one of America's master communication specialists shows how you can get the most out of any meeting in half the time.

Top speechwriter Simon Lancaster explains that the secret of brilliant communication is all about making connections. Whether in speech or in writing, at a networking event or in an email, at work or at home, the best communicators find ways of connecting with their audiences. More than that, they are able to connect the personal with the universal, the past with the present, the abstract with the everyday, the visual with the verbal, the moral with the mundane.

What makes for a successful board of directors, and how is it accomplished? In only 60 minutes of conversation and instruction, learn the answer to this question from the author of The Entrepreneur's Guide, who helped bring American Power Conversion public in 1988, a company that recently sold for $6.1 billion.

That’s one lesson Rishabh Shah learnt after he founded I.I.M.U.N. (India’s International Movement to Unite Nations) in 2011. Now, as the world’s largest youth-run organisation, they work with thousands of young people across 220 cities in India and more than 35 countries to put together concourses for school children. The aim is to sensitise leaders of tomorrow about the world, from the Indian lens.

Discovery is perhaps the most critical phase of any sales journey and yet it also one of the least managed. Learn the best strategies and tactics to give you the best chance to make sure that first meeting isn’t the last.

Although modern science has unraveled some of the mysteries of our sleeping, dreaming, and waking states and age-old yoga practices are helping us enjoy better sleep, clearer minds, and healthier bodies, over 65 percent of U.S. adults are still sleep deprived. Sleep deprivation causes and aggravates ailments like stress, heart conditions, high blood pressure, obesity, and depression. Master yoga teacher, trainer, and best-selling author Mark Stephens provides easy-to-do, effective yoga activities for better sleep, no matter your age.

Not everyone approves of the practice of negotiation. There are those who hate it because they think it is too confrontational, or they simply don't want to be bothered. This audiobook will demonstrate that negotiations in everyday transactions do not necessarily have to be confrontational, instead, they can be fun. The guidelines in this audiobook will teach you new ways to deal with people, regardless of how difficult or insensitive they are. You will become a better negotiator during both simple, day-to-day negotations and complex negotiation situations.

In her previous books, executive coach and professional development expert Shawn Kent Hayashi identified the various types of conversations that are vital for growth and success. Now, in Conversations That Get Results and Inspire Collaboration, she answers many of the questions she is most frequently asked during coaching and training sessions.

Time management is a constant challenge for all engineering managers and tech leaders. Do you struggle to find time to do everything you need to do? Do you find yourself saying, "I'd love to talk, but I've got to run…" Then this book is for you! It can feel that there's never enough time because the workload and expectations can both be high. How do other people do it? What are their secrets? How can you get the maximum benefits from minimum investments of time, and work smarter not harder? This can be especially overwhelming for new managers. In this book, I share tons of actionable tips...

The Bullseye Principle is the definitive how-to guide for communicating, collaborating, and executing as a leader in the corporate arena. With these "soft skills" trending above technical knowledge in executive wish lists, this audiobook provides invaluable guidance for new and experienced leaders alike; from the planning stages to the outcome and beyond, the discussion features critical insight and actionable tips based on award-winning methods.

Scaling Conversations: How Leaders Access the Full Potential of People delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up.

Do you feel confident that you have done the right analysis in evaluating your products and projects? Authors Frank A. Tillman and Deandra T. Cassone have developed a step-by-step guide to lead you through a process to ensure that you are confident that the products you are launching and projects that you are funding best support the goals and objectives of your organization. The approach described in the book has been used in numerous consulting engagements with Fortune 500 companies, the military and government agencies and has provided those organizations with a sound, decision-science ...

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our personal stories - and our professional success depends on it. This groundbreaking guide shows you how to tap into the timeless power of storytelling to transform your business.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

From crackly conference lines to pixelated video, virtual meetings can be problematic. But you can host a productive conversation in which everyone participates.

This fresh and bold look at leadership provides fundamental knowledge that challenges you to think, feel, and act differently. How to Build Giants explains easy-to-implement strategies that will inspire your own work and help you shape ordinary people into business giants. Here, Mikeal R. Morgan shares lessons learned from more than two decades of successful leadership in multiple industries, grounded in over 5,000 years of collected wisdom, gleaned from hundreds of leaders around the world.