Performance Leadership

Business profitability and growth are primary factors in determining business strategy and goals. By utilizing and integrating the two power tools of risk management and key performance indicators you can position your organization to move toward a proactive management style that supports these goals. This book provides practical guidance on how your company can incorporate this approach without utilizing large dollar expenditure for consulting fees and/or internal resources.

J. J. Sutherland has the solution. In his international best seller Scrum, he introduced a simple, revolutionary tool to turbo-charge the output of every team. Based on decades of research and road-tested at the headquarters of Google and Amazon, the Scrum method transformed how a generation of leaders work - first in Silicon Valley, and then in boardrooms around the world.

As depicted in the movie Goodfellas, fictional gangster Henry Hill is not the kind of person who would ever use the phrase "life hacks", but if you know what to look for, the film is full of useful lessons that can help speed you through your personal journey, whether you're an executive, teacher, sales professional, artist, or forklift operator.

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

Culture-Based Safety is a comprehensive, actionable guide that unlocks the keys to building, embedding, and sustaining a world-class safety culture in any organization. Combining decades of field experience with real-world case studies and globally recognized best practices, this book offers a step-by-step approach to transforming safety from a set of rules into an organizational mindset that drives performance, employee engagement, and long-term business success. Inside this book, you will learn how to shape a proactive safety culture starting from the top. Discover how leadership ...

For the members of the US Air Force Thunderbirds, teamwork is literally a matter of life and death. On maneuvers like the one pictured on the cover, the gap between jets is as little as 18 inches. The surge of momentum that comes with that level of closure has an incredibly positive impact on the team's mission. As you might imagine, sustaining that distance relies on the highest levels of trust.

Leadership drives purpose, culture drives passion, and strategy drives performance. Together, the 3Ps—purpose, passion and performance—equal profit. And profit is the life-giving blood keeping the economy flowing and growing.

If you are looking for a one-stop shop for a thorough guide on building a high-performing team, here is everything about hiring (both in and out of the US), starting with the job posting and a series of interviews, employing your new candidate with an example hiring agreement, training your employees, and even monitoring and motivating your team for success.

Discover how to improve your skills by learning how to motivate staff, improve performance and create positive relationships. Learn to build confidence, communicate clearly and establish trust for navigating situations such as giving feedback, settling conflicts and managing teams remotely.

Many organisations are diverse – but that doesn’t make them inclusive. Many teams are made up of high-performing individuals – but that doesn’t turn them into high-performing teams. Many leaders work hard and take care of their people – but that doesn’t mean they’re great leaders. Let Go Leadership will show you how to share power, harness the diversity of your teams and become a better, more inclusive leader, so that you can realise the untapped potential within your organisation.

Talent in the workplace is increasingly identified as a key factor in determining success. If effectively managed it has the potential to be a productive resource capable of adding value and competitive advantage to an organization. The Talent Powered Organization takes a strategic yet practical view of talent. Drawing on research and real-life experiences with clients, the authors provide a series of conceptual frameworks to attract, develop, and retain the best workforce.

Energized Enterprise shows you how to put both the human element and the total enterprise at the forefront of your leadership strategy and daily actions, offering fundamental principles of effective leadership, seven key leadership rules, as well as research, stories, and practical examples. Utilizing Dr. Wilson’s expertise, you’ll implement the very best leadership practices to lift, nourish, and energize your workforce to advance your enterprise to the leading edge.

Leadership Lessons is a book about how to improve organizational performance. The essays in this book are an accumulation of various projects that I have been involved in for more than a dozen years. The term projects spans quite a range of subject matter and purposes for their existence. The reality is that the central focus of all these essays is improving the ability to understand the dynamics at play that are impacting their organizations. The purpose is to help organizations and the people within them to be able to realize their individual and collective potential.

This must-have book contains the most up-to-date strategies for sales executives; offers compelling real-world examples; includes the ideas and tools that can be put into action immediately; and reinforces the immediate application and learning with assessments, exercises, and a professional toolbox.

In his work consulting to major corporations for more than 30 years, Gerald Kraines consistently hears that 60-70 percent of business organizations' potential effectiveness goes unrealized. He shares how to engage, align, and develop employees in order to leverage and encourage optimal performance and long-lasting results.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

In this comprehensive guide, you will learn everything you need to know about DevOps release management, from the basics to the more advanced topics. Discover how to effectively plan, schedule, coordinate, and deploy software releases using the latest tools and techniques. With practical examples and real-world scenarios, this book is ideal for software developers, IT operations professionals, and managers who want to improve their team's software delivery process.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

The Project: Thinking, Leadership, Planning, Performance, and Review is a guide to project development. Included are a fair number of concepts both for initiating a project and seeing it through to a meaningful conclusion. Things are made of parts, if you understand the parts you understand the thing. You may very well pick up a few ideas from this book about thinking. Have you ever taken a new job but retained the values and beliefs of the old job? After a time, you were startled to discover a significantly different perspective was required. But what if you had no chance to adapt? What if...

Most companies strive to attract talented people, retain them for years, watch them engage in their work and have them consistently perform at a high level. In order to achieve this, they spend significant time, money and resources providing their team with “learning and development” opportunities. Unfortunately, these initiatives rarely produce an ROI because they are not customized and personalized for each employee.