Performance Management Leadership

Some people are born with a natural 'go-get-'em' approach. For most of us, however, selling does not come naturally. This book demystifies the art of getting people to buy - whether it is as simple as convincing your friends to agree to your restaurant recommendation, or as complex as getting people to buy your million- dollar proposal at work. The book is a toolkit for self-exploration, analysis, learning and action plan development framed in a 5-week programme for building your unique sales self.

Discover how to improve your skills by learning how to motivate staff, improve performance and create positive relationships. Learn to build confidence, communicate clearly and establish trust for navigating situations such as giving feedback, settling conflicts and managing teams remotely.

In the 21st Century, management is more about getting to know your people than being a taskmaster. It’s all about relationships, developing your people, and making them feel cared about with authenticity and genuine compassion. This 21st-century leadership fable will help you to clearly communicate what matters most; develop deep, meaningful connections with those around you; and much more. We all want to be effective, respected leaders and develop great people around us. The Greatest Motivational Tool presents a proven method that will do just that.

Culture guru and best-selling author, Chris McGoff, allows you to journey along with Carolyn, a composite character based on real-life people, to learn and see how it’s up to everyone to work through the struggles and find a way to redefine company culture and achieve peak performance. By the end of Carolyn’s story, you will be equipped to break down that default culture and build a culture of peak performance.

Découvrez toutes les techniques efficaces pour étendre votre influence, utiliser votre force de persuasion, et emporter l'adhésion. Prendre des décisions, c'est indispensable et c'est le lot quotidien des cadres, managers ou directeurs. Mais encore faut-il que la mise en œuvre suive ! Pour mettre toutes les chances de votre côté, la Harvard Business Review vous propose son Essentiel pour convaincre.

Document your leadership vision, then transform your organization into it...and leave the legacy of an organization that performs brilliantly now and long after you've moved on.

The ultimate business coaching book, Coach: Coaching for Business Performance is an operation manual for all business coaches and leaders to leverage their relationships with clients or team members who depend on their leadership or guidance. Learn how to increase production and performance with detailed models for effective goal setting, about accountability practices, and how to troubleshoot common obstacles coaches encounter. This book is a must-have for anyone looking for a system to implement to help others succeed and reach their goals.

Profitability or growth? Results today or tomorrow? More synergy or better stand-alone performance? Ask managers which they want and most will tell you both. But they will also tell you that more progress on one front usually comes with less progress on the other. It's like squeezing a balloon in one place only to find that it expands elsewhere.

Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and "how to sections" on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, 2nd Edition will help you identify and track your organization's KPIs to ensure continued and increased success.

There's been a lot of talk recently about metrics and key performance indicators (KPIs). But, what does it all mean? Metrics can mean everything, or they can mean nothing. I know what you're thinking. "I started my insurance agency so I could pore through mounds of data and spend hours looking over spreadsheets," said no one ever! That's why I wrote the book.

Eighty-five percent of CEOs and CFOs believe their culture is not where it needs to be. Whether your organization or team needs to start from scratch or you simply crave tactical lessons and skills that will elevate your group, Culture Is King explores simple keys that produce extraordinary results. These tools are applicable for business, sport, families, and all walks of life.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

Whether you are an accomplished sales executive leading a large organization or a sales manager leading a team, your ability to remove obstacles and speed the sales process will determine your success. High-Performance Selling is geared for the sales leader who has to persuade others to work as a sales force of one.

J. J. Sutherland has the solution. In his international best seller Scrum, he introduced a simple, revolutionary tool to turbo-charge the output of every team. Based on decades of research and road-tested at the headquarters of Google and Amazon, the Scrum method transformed how a generation of leaders work - first in Silicon Valley, and then in boardrooms around the world.

Leo Bottary follows up on his two earlier books about leveraging the power of peers in business and in life. With its roots in CEO and executive peer groups, the team-building framework presented in this audiobook is designed for leaders who want to coach engaged, adaptable, and higher-performing teams. Peernovation embraces lessons from more than a decade of academic research, fieldwork, and personal experiences throughout North America and the United Kingdom.

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.

Carey Perloff, Artistic Director of San Francisco's legendary American Conservatory Theater, pens a lively and revealing memoir of her 20-plus years at the helm and delivers a provocative and impassioned manifesto for the role of live theater in today's technology-infused world. Perloff's personal and professional journey - her life as a woman in a male-dominated profession, as a wife and mother, a playwright, director, producer, arts advocate, and citizen in a city erupting with enormous change.

Descubra o que os grandes talentos fazem de diferente, como se aprimorar continuamente e perseguir a excelência. Esta seleção de artigos da Harvard Business Review reúne pesquisas e conhecimentos consolidados e até mesmo surpreendentes sobre como atingir o alto desempenho.

La stratégie est un sujet crucial pour toutes les entreprises en quête de sens dans un monde turbulent. Les meilleurs spécialistes de la question, véritables "maîtres de la stratégie", présentent dans cet ouvrage les 8 plus grandes théories de la stratégie d'entreprise : des incontournables vers lesquelles vous référer.