Performance Success

Los diez pasos para alcanzar los objetivos deseados. Alcanzar las metas es llegar al exito!

What if you could guarantee your customers an amazing experience, and then deliver on that promise every time? The Guaranteed Customer Experience is a step-by-step guide to earning customer-driven growth. Discover how experience guarantees can help you win more customers, improve retention, and restore trust after service failures.

Are you able, ready, and willing to permanently change your behavior? Permanently replacing deeply ingrained behaviors with new ones is one of the hardest challenges to overcome. But in Coach Yourself to Win, master executive coach Howard Guttman combines his own expert insight and deep extensive coaching experience to create a step-by-step process that you can follow to change the behaviors that have been holding you back from what you truly want.

In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations this control begins with a Budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is possible, sometimes with little or no understanding of what it entails.

In this engaging, witty, and conversational book, Anju Jain explains why gender disparity is an issue both at home and work and how that can be changed. With insights gained from extensive research and experience, she presents practical techniques in a simple matrix for women to use to become successful. This book will help you to increase your productivity, create work-life balance, get support from those who matter, build your own brand at work, and reach your goals and succeed. There are also interviews with key leaders - both women and men.

Performance facilitator and elite mindset coach Gareth Timmins was one of only 0.1% of Royal Marines Commando applicants to reach the end of the intensive and gruelling training, and to earn the coveted Green Beret, a world-renowned symbol of excellence. By drawing on his life experiences after reaching this elite status, his subsequent research into psychological theory and observations shared with him from many elite athletes, Timmins aims to break the commonly held assumption that people who achieve consistent successes, do so with ease.

Do you feel stressed and anxious when despite your best efforts, your leadership skills don't seem to make the impact you desire? Do you feel overwhelmed and confused why your team isn't performing at its best, even though you’ve tried everything you know? For most people, mastering leadership remains a challenge for a lifetime, because they look for solutions in the wrong places. They base their leadership success solely on traditional strategies or mimic the styles of others. They think effective leaders are born, not made, or that their leadership skills depend on certain conditions. ...

When we experience too much stress, we often feel like shutting down and escaping the source: we ‘downshift’. With too little stress, we become apathetic and disengaged. But what happens in the middle zone – when we experience what psychologists call ‘positive stress’ – and how can we use it to overcome extraordinary barriers and perform at our peak?

High performance in the sales arena is a matter of strategy and discipline. Top sales people are those who have disciplined themselves to do what others aren't willing to do, or don't know how to do. In this high-powered, fast-paced program, you'll get a blueprint for success that is certain to take your sales results to the next level.

Companies need to grow, innovate, and adapt to changing needs. But stressed-out employees rarely go the extra mile, chaos rarely produces agility or speed, and it’s hard innovate or grow while bleeding talent to turnover and quiet quitting. This is how change stymies the very progress that it seeks. Drawing on decades spent leading HR operations at Deloitte and Cisco, Ashley Goodall explores the essential nature of human performance and offers a radical new alternative to the constant turbulence that defines corporate life.

Confidence! Everyone wants it. But what do you need to achieve it? Throughout our lives, we hear the familiar expression, “You need to be more confident.” Yet, no one tells us, “Here's how you do it!” The problem remains: How do you become confident? Get Out of the Rabbit Hole answers that question and more. Dispelling the myth that people are born confident, the stories demonstrate how confidence can be developed and mastered just like any other skill.

In The Ask Framework, executive coach Carole Stizza walks listeners through how to gain positive, productive feedback from their supervisors, coworkers, and team members. With the right kind of responses, you can understand your strengths and discover your talents, leading to better job performance, more focused leadership, and greater career success.

Do you long for change but get stuck or give up before you can implement something new? Timo Huennebeck knows what it’s like to pull yourself out of stagnant, bad habits and into emotional and financial prosperity. In Micro Habits: 21 Small Changes That Lead to Outstanding Performance and a Life of Financial and Emotional Abundance, Huennebeck shows us how to transform our lives by making small, impactful changes.

Le best-seller mondial de Stephen Covey ! Le livre qui vous aidera à regarder votre vie, vos relations et votre affaire sous un nouvel angle ! Inspirez confiance aux autres et ils vous suivront ; trahissez leur confiance, dans l'entreprise, en famille ou dans le couple, et vous voilà au bord de la rupture. Dans les affaires comme dans la vie, cette confiance est cruciale. L'expert en motivation Stephen M.R Covey a contribué à la réussite exceptionnelle de milliers d'entreprises et d'individus en enseignant son modèle de confiance.

How to Score in Hollywood reveals the secrets to a movie’s success and profitability. Entertainment research expert Kevin Goetz, founder and CEO of Screen Engine, draws on almost four decades of experience to show how strategic decisions—from development to release—help minimize risks and maximize returns. Armed with audience insights and data-driven strategies, Goetz demonstrates how every film should make money when made and marketed for the right price.

"The Passionate Life- A Common Man's Guide To Getting Everything You Want Out Of Anything You Do" is filled with wisdom and common sense on living a life of meaning and purpose. Mitche Graf shares with you the secrets of how to realize your full potential and take control over your life, and shows you simple techniques that will give you the tools necessary to live a life overflowing with passion. An internationally renowned speaker, serial entrepreneur and best-selling author, Mitche has been passionately involved in sales and marketing for over 25 years and has ventured into many exciting...

Culture guru and best-selling author, Chris McGoff, allows you to journey along with Carolyn, a composite character based on real-life people, to learn and see how it’s up to everyone to work through the struggles and find a way to redefine company culture and achieve peak performance. By the end of Carolyn’s story, you will be equipped to break down that default culture and build a culture of peak performance.

During his run into turning 50, Chris Evans is on a mission. To take stock of where he is and where he's at in order to figure out how best to get the most out of what he believes are the best years yet to come. His typically positive and upbeat journey involves 100 days of contemplation, research, focus, frustration and decision making while secretly: training for the London Marathon and bringing back his cult '90s TV show, TFI Friday.

Turn your performance anxiety into authentic power in 10 easy steps. Learn how to deal with public speaking nerves and how to overcome interview anxiety from a clinical hypnotherapist, coach, singer-songwriter, and former sufferer who has turned her own fear around using the very methods she teaches. Combining clinical knowledge, coaching exercises, and transformational hypnotherapy, this step-by-step program will quiet the negative voices in your head that prevent you from standing out and take your speech, audition, gig or presentation to an entirely different level.

In the 21st Century, management is more about getting to know your people than being a taskmaster. It’s all about relationships, developing your people, and making them feel cared about with authenticity and genuine compassion. This 21st-century leadership fable will help you to clearly communicate what matters most; develop deep, meaningful connections with those around you; and much more. We all want to be effective, respected leaders and develop great people around us. The Greatest Motivational Tool presents a proven method that will do just that.