Practice Management

The integral service management framework (ISMF) extends classic service management with human factors such as attitude, behavior, culture and cooperation. It creates a much broader context for service management, providing new perspectives on the role of service management with the services industry. This audiobook gives a quick introduction to the ISMF.

Millennials and future leaders no longer have to make the mistakes of yesterday in order to learn valuable lessons tomorrow; they can have the answers they need today! Laser brilliantly combines her expertise in risk reduction, human behavior and strategy with existing "better" practices and experiences from others, in this entertaining, easy-to-follow, solution-packed beginner's guide to leadership essentials.

El estándar revisado para la gestión de servicios, ISO/IEC 20000-1: 2018 es la tercera versión del estándar internacional para la gestión de servicios, en sustitución de la edición de 2011. Proporciona los requerimientos para la planificación, el diseño, la transición, la entrega y la mejora de un sistema de gestión de servicios, que es el conjunto coordinado de políticas, procesos, estructura organizacional y personal para administrar los servicios.

Die Gespräche des Konfuzius sind ein Klassiker der chinesischen Literatur. Im Kern dieser Philosophie stehen Moral, Achtung vor anderen und insbesondere vor den Ahnen. Ein Meilenstein der philosophischen Literatur!

Meditation is a powerful tool with well-documented benefits, including lowering anxiety, enhancing self-awareness and improving sleep. Learn how to quiet your mind and improve the quality of your life with simple techniques and visualizations. Release your limitations, enjoy life more deeply and passionately and approach each day with mindfulness and gratitude. Author Susan Gregg is a spiritual teacher and life coach with a gift for teaching others how to live joyfully and lovingly. She'll teach you how to reduce stress, improve mental health and find peace within.

Discover the secret to peace and tranquility in this amazing book! Inside you will find a detailed description of ways in which to reduce your levels of stress and live in the present.

Some leaders make it look easy. Others who have every opportunity to lead effectively make it appear impossible. One thing is certain with leadership: People notice it when it is absent. W. James Weese, a professor of leadership at one of Canadas top universities, advances the concept of leadership in his exciting book. In doing so, he argues that the best leaders exhibit 5C qualities: credibility, compelling vision, charismatic communicator, contagious enthusiasm, and culture builder.

Evolutionaries are people who lead companies, systems, industries, communities, and even nations through transformative change. You can find Evolutionaries hidden inside organizations - often their role is on the periphery. They are the people in the Research and Development Department, the innovation labs, the skunk works, but there are other times when they are more central. We believe that time is now.

Growing Up Fast is a practical audiobook about how to implement an agile process in modern business to create the necessary collaboration between marketing and innovation for business success. The first half of the audiobook covers the philosophical underpinnings of complementary opposites in nature, human interaction, and the workplace.

The ‘I’ in Agile: A Personal Journey is about my battle with Agile and the challenges I faced.

Laotses Tao Te King ist eine Staatslehre, die zutiefst humanistische Züge trägt. Harmonisches Zusammenleben und Weltfrieden sind das Ziel, Güte, Integrität und Tugend die Mittel dazu.

Paul Potter, PT, provides an honest discussion and practical direction to help providers chart a new course. The audiobook includes a candid evaluation of the changing environment and the alternatives available for the future. He discusses direct access to clients, and what newly empowered healthcare consumers expect and are willing to pay for.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM), and how it aligns with the accepted principles of operational excellence. Learn about the behaviors required to sustain it long-term. Understand how leadership must walk the talk of True North. Find out how to actively engage in developing lean leader skills.

Discover how crystals can help you fight stress, cope with anxiety, and more. Heal your mind, body, and spirit, with clear and balanced energy that empowers you to live with greater peace and comfort. This audiobook is a beginner’s guide based on a practical and step-by-step approach plus self-healing techniques that resonate best for your own unique needs. This audiobook provides you with a clear insight into the tradition of Buddhism that has been in existence for centuries.

The author emphasizes that the Board of Directors should start every meeting discussing the customers. What are they thinking? How is our franchise doing? What are the metrics of repeat business? Trial and similar questions. Why? Because financials are reasonably straightforward, most Board members are good at understanding them without conversation, and customers are the foundation of every organization.