Practice Management

An international bestseller, featuring the influential GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

ISO 27001: Internal Audits & Data Protection: Strengthening Compliance & Security A Practical Guide to Conducting Internal Audits and Safeguarding Sensitive Data In the digital age, organizations must ensure the confidentiality, integrity, and availability of their sensitive information. This practical guide helps businesses understand the key concepts of ISO 27001, focusing on conducting internal audits and implementing data protection strategies to strengthen compliance and security. The book provides a step-by-step approach for performing thorough internal audits in alignment with ISO ...

Our government organizations face political fallout, media scrutiny, reduced funding, and the many challenges involved in motivating large, multi-layered and highly regulated organizations. It's no surprise that many government organizations report that their employees are less engaged than ever and that leaders feel helpless to change the situation. In many cases, employees and government leaders are caught in a vicious cycle. Performance declines, scrutiny increases, and employee paralysis ensues. How do you break this cycle and begin building successful government?

An audiobook about teams to help teams become more positive, united, and connected.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the SHRM exam. However, the truth is that the SHRM test is a challenging test. It is normal to have some anxiety about taking this test. Thorough preparation cannot be overlooked. That is why the author Jeff Woodson, an HR professional, developed the SHRM-CP Study Guide! It contains hundreds of practice questions and reviews—all essential concepts found on the exam from all categories of the exam

"Welcome to an astonishing journey right from your couch! Brace yourself for an engrossing traverse into the world of sustainable farming with our ebook "Grazing and Gains". Unlike most tomes on the same topic, "Grazing and Gains" starts off by laying out the very basics of subsistence farming. Navigate through the nitty-gritty of rural sustenance, drawing the line between subsistence and commercial farming. Grazing, the hero of our book takes center stage in Chapter 3 where we dive deep into its definition, types, and benefits. As the narrative progresses, the spotlight shifts towards ...

Organization: Contemporary Principles and Practice addresses organizational issues in terms of how managers experience them and how MBA students can most effectively learn about them. John Child draws attention to the exciting possibilities currently arising in organizations as the conditions for their survival change. His analysis covers new internal organizational forms, various kinds of network organization, and the evolution of organization to meet new demands.

"I'm a huge fan of High Output Management and Setting the Table […] Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale […] That feels amazing." – Molson Hart, Viahart CEO Inside: – The 4 Principles of Operational Excellence that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with ...

In the fast-paced food service industry, one mistake in food safety can lead to devastating consequences. Many managers feel overwhelmed by the responsibility of keeping their establishments safe and compliant, while also preparing for their certification exam. The pressure of ensuring both customer safety and regulatory compliance can be immense.

A decade in the classroom. Now available to everyone. “A beautiful blend of psychology and soul. If you’re tired of hustle culture and ready to feel rich from the inside out, this is your new essential guide.” What if abundance isn’t something you earn—but something you remember? In a world that tells us to hustle harder and consume more, FLOURISH invites you to slow down, look inward, and rediscover the wealth already within you. This isn’t just about finances—it’s about mindset, meaning, and the quiet power of enough. Used for over a decade in classrooms, coaching circles,...

Mastering ISO 9001: A Complete Guide to Quality Management Systems Introduction: Unlock the secrets to ISO 9001 certification and effective quality management with this comprehensive guide. Whether you're new to ISO 9001 or looking to refine your existing quality management practices, this book provides everything you need to implement and maintain a successful Quality Management System (QMS). From essential templates and checklists to real-world case studies and actionable insights, this guide is your roadmap to achieving excellence in quality management.Benefits: Clear and Actionable ...

Thich Nhat Hanh says that when we relax, we “become calm water, and we will reflect reality as it is. If we’re not calm, the image we reflect will be distorted. When the image is distorted by our minds, it’s not the reality, and it causes lots of suffering.” Relaxation is essential for accessing the tranquility and joy that lead to increased personal well-being. How to Relax includes meditations you can do to help you achieve the benefits of relaxation.

In "Why Your Law Practice Sucks: Transforming Your Firm from Good to Great," former CTO Jim delves into his extensive experience transforming a major-player injury law firm in the NYC metro market. This book provides a comprehensive guide to modernizing your law practice, covering everything from improving client communication and leveraging technology to building a strong online presence and creating a robust referral network.Key Takeaways: Recognize and Address Common Issues: Identify unprofessional behavior, poor note-taking, and lack of accessibility services, and learn practical steps ...

The Power of Self-Coaching: Building Resilience and Success Transform your life with proven self-coaching techniques that put YOU in control of your personal growth and success! Are you ready to become your own best coach? "The Power of Self-Coaching" offers a revolutionary approach to building mental resilience and achieving lasting success through practical, science-backed strategies you can implement immediately. This comprehensive guide shows you how to: Master emotional awareness and regulation to navigate life's challenges with confidence Develop powerful self-coaching techniques that...

Power is one of the most sought-after, yet all too often misunderstood, aspects of the human condition. Everyone strives for greater power, be it in business, love or life in general. We all vie for the next advantage or seek to improve our own circumstances. This is a normal facet of humanity and should be treated as such. Power is, by itself and its definition, ambiguous – neither good or evil. It just is, yet its importance cannot be overstated. Personal power is the force that creates business titans and top managers, star athletes and household names. Yet cultivating the kind of ...

The average orthodontic practice produces $1.2 million per year. Only a select few ever break the $3 million mark. However, some doctors continue to grow their practice, year after year, even doing six figures in production. The secret to a scalable practice is operations, and the missing role is the Chief Operations Office (COO). Orthodontists maximize their revenue-generating potential when they are seeing patients, producing as much as $10,000 per hour. Sadly, most doctors waste their time managing their practice and doing it badly.

Why do so many innovation projects fail? What are the root causes of failure? How can they be avoided? Since 1991, Tony Ulwick has pioneered an innovation process that answers these questions. In 1999, Tony introduced Clayton Christensen to the idea that "people have underlying needs or processes in their lives, that they are addressing in some way right now" - an insight that was to become the Jobs-to-Be-Done theory.

In 27 inspiring and insightful essays, this audiobook celebrates the wisdom of some of the most recognized thought leaders of our day, who share their unique visions of leadership for the future. Our post-9/11 world presents new and unexpected challenges for present and future leaders, and the articles in this audiobook reaffirm, reconsider, and expand on the basic principles and values of leadership as they apply to emerging and unforeseen challenges, opportunities, and trends.

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...

What really works in BIG fundraising? The latest, greatest answer is … about 2000 years old. In 1 Timothy 6:17-19, Paul instructs Timothy on the ministry of major gifts fundraising. A deep-dive word study shows how these approaches match the latest experimental research and real-world best practices. Want to be a more effective, more confident, and more inspired major gifts fundraiser for your ministry? Read this and learn the practical, step-by-step process for real-world success taken straight from scripture!