Practice Management

An international bestseller, featuring the influential GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the SHRM exam. However, the truth is that the SHRM test is a challenging test. It is normal to have some anxiety about taking this test. Thorough preparation cannot be overlooked. That is why the author Jeff Woodson, an HR professional, developed the SHRM-CP Study Guide! It contains hundreds of practice questions and reviews—all essential concepts found on the exam from all categories of the exam

ISO 27001: Internal Audits & Data Protection: Strengthening Compliance & Security A Practical Guide to Conducting Internal Audits and Safeguarding Sensitive Data In the digital age, organizations must ensure the confidentiality, integrity, and availability of their sensitive information. This practical guide helps businesses understand the key concepts of ISO 27001, focusing on conducting internal audits and implementing data protection strategies to strengthen compliance and security. The book provides a step-by-step approach for performing thorough internal audits in alignment with ISO ...

Everything you need to ace the ITIL ® Foundation Exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification test for IT management professionals. If you are among the nearly quarter-million IT managers worldwide who will sit for the exam this year, the ITIL Foundation Exam Study Guide is one resource you don’t want to be without. It provides you with all the background information, expert in-depth reviews, learning aids and practice, practice, practice you need to pass the test with flying colors. Completely up-to-date and organized around the ...

An audiobook about teams to help teams become more positive, united, and connected.

Are you tired of working for someone else in the roofing industry? Do you dream of starting your own company but don't know where to begin? Look no further than The Sweaty Startup Guide to Starting Your Own Roofing Business. This comprehensive guide will take you step-by-step through the process of starting and growing a successful roofing business. From understanding the industry to building your brand, creating a website and online presence, and managing your finances, you'll find everything you need to know in this book. The book covers important topics such as licensing, permits and ...

In "Why Your Law Practice Sucks: Transforming Your Firm from Good to Great," former CTO Jim delves into his extensive experience transforming a major-player injury law firm in the NYC metro market. This book provides a comprehensive guide to modernizing your law practice, covering everything from improving client communication and leveraging technology to building a strong online presence and creating a robust referral network.Key Takeaways: Recognize and Address Common Issues: Identify unprofessional behavior, poor note-taking, and lack of accessibility services, and learn practical steps ...

What really works in BIG fundraising? The latest, greatest answer is … about 2000 years old. In 1 Timothy 6:17-19, Paul instructs Timothy on the ministry of major gifts fundraising. A deep-dive word study shows how these approaches match the latest experimental research and real-world best practices. Want to be a more effective, more confident, and more inspired major gifts fundraiser for your ministry? Read this and learn the practical, step-by-step process for real-world success taken straight from scripture!

The influential New York Times best-selling authors - the “apostles of appreciation” Chester Elton and Adrian Gostick - provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability.

Unlock the pathway to environmental excellence and certification success with "ISO 14001 Unveiled: Pathway to Certification Success. This comprehensive guide is your indispensable companion in navigating the complexities of environmental management systems (EMS) and achieving ISO 14001 certification. Key Highlights: ✓Comprehensive Guidance: Delve into the principles, requirements, and benefits of ISO 14001 certification. Gain a deep understanding of environmental management systems and their pivotal role in driving positive environmental change within organizations. ✓Step-by-Step ...

Organization: Contemporary Principles and Practice addresses organizational issues in terms of how managers experience them and how MBA students can most effectively learn about them. John Child draws attention to the exciting possibilities currently arising in organizations as the conditions for their survival change. His analysis covers new internal organizational forms, various kinds of network organization, and the evolution of organization to meet new demands.

Preeminent leadership scholar Linda Hill, along with former Pixar tech wizard Greg Brandeau, MIT researcher Emily Truelove, and Being the Boss coauthor Kent Lineback, found among leaders a widely shared, and mistaken, assumption: that a "good" leader in all other respects would also be an effective leader of innovation. The truth is, leading innovation takes a distinctive kind of leadership, one that unleashes and harnesses the "collective genius" of the people in the organization.

Do you know how to lead a project that someone else started? You know taking over an existing project is not the same as starting from scratch. Despite a recent global survey revealing that 67% of projects finish with a different Project Manager that they started with, almost all Project Management methodologies and books assume a fresh project start. The reality is that few PMs have full control over the triple constraints (scope/quality, budget, and schedule) when joining an existing project team. Are you frustrated by PM books that assume that the PM has a blank canvas, when most of the ...

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...

The rewards of mindfulness practice are well proven: reduced stress, improved concentration, and an overall sense of well-being. But those benefits are just the beginning. Mindfulness in action - mindfulness applied throughout life - can help us work more effectively with life's challenges, expanding our appreciation and potential for creative engagement.

Thich Nhat Hanh says that when we relax, we “become calm water, and we will reflect reality as it is. If we’re not calm, the image we reflect will be distorted. When the image is distorted by our minds, it’s not the reality, and it causes lots of suffering.” Relaxation is essential for accessing the tranquility and joy that lead to increased personal well-being. How to Relax includes meditations you can do to help you achieve the benefits of relaxation.

In the fast-paced food service industry, one mistake in food safety can lead to devastating consequences. Many managers feel overwhelmed by the responsibility of keeping their establishments safe and compliant, while also preparing for their certification exam. The pressure of ensuring both customer safety and regulatory compliance can be immense.

Mental health is the driving force behind every decision we make—how we live, work, and love. Many of us suffer from depression and anxiety, which impede our choices and quality of life, and despite the proliferation of prescription drugs, the numbers are growing across the globe. But there is another, proven way to achieve mental wellness, beyond antidepressants and talk therapy. Practicing psychiatrist Gregory Scott Brown believes that mental health begins with actionable self-care.

We all go through hard times. We can experience moments when life feels like an uphill struggle, leading to unhappiness and stress. Perhaps we are feeling sad, anxious, or struggling to deal with something bigger, such as a bereavement, a loss, a painful ending or a broken heart. It is during these challenging times that we could do with some help with our thoughts and feelings.

Introduction to ISO 9001 Management Review and Continuous Improvement is a comprehensive guide to understanding the core principles of ISO 9001 and the vital role of management reviews and continuous improvement in maintaining a robust Quality Management System (QMS). This book explores the key elements of ISO 9001, with a focus on integrating management reviews and fostering a culture of continuous improvement within organizations. It provides step-by-step guidance on how to conduct management reviews, implement corrective actions, and improve processes for long-term success. This resource...