Process Improvement

Quality management - a discipline that started in manufacturing has migrated to service industries such as hospitality, hotels, and health care. As these industries have embraced quality management practices, we, as consumers, have developed higher expectations for positive, error-free service experiences. Because of this phenomenon, there is increased pressure on non-profit and church organizations to make excellence a guiding principle of managing operations – and who, more than the church, should be doing things with excellence? This book is perfect for anyone who manages the day-to-...

Chop Wood Carry Water is the story of one boy's journey to achieve his lifelong dream of becoming a samurai warrior. Guided by "Akira-sensei", John comes to realize the greatest adversity on his journey will be the challenge of defeating the man in the mirror.

Few of us have lived through the kind of suffering Teal Swan endured: 13 years of ritual abuse at the hands of a cult. But all of us have been fractured by trauma in one way or another. Your wounds may be visible as bodily scars; or they may show up in the form of anxiety, depression, or PTSD; or you may simply be struggling in your life for reasons you don’t simply understand. The good news is that you can heal your wounds.

Are you struggling with process inefficiencies that inflate costs and delay outcomes? Do you want to empower your team to deliver consistent, high-quality results? Are you ready to implement a proven methodology that drives continuous improvement and sustainable growth? The Lean Six Sigma Advantage is your essential guide for mastering Lean management, Six Sigma tools, and process improvement strategies that top global companies use to stay ahead. Whether you're a business leader, quality manager, project professional, or operations executive, this book offers a step-by-step framework to ...

Dr. Gay Hendricks broke new ground with his best-selling classic, The Big Leap, which has become an essential resource for coaches, entrepreneurs, executives, and health practitioners around the world. Originally published as The Joy of Genius, The Genius Zone has been updated and expanded throughout, making it the essential next step beyond The Big Leap.

In The Four Agreements, don Miguel Ruiz reveals the source of self-limiting beliefs that rob us of joy and create needless suffering. Based on ancient Toltec wisdom, the The Four Agreements offer a powerful code of conduct that can rapidly transform our lives to a new experience of freedom, true happiness, and love.

Think and Grow Rich is the number-one inspirational and motivational classic for individuals who are interested in furthering their lives and reaching their goals by learning from important figures in history. The text read in this audiobook is the original 1937 edition written by Napoleon Hill and inspired by Andrew Carnegie - and while it has often been reproduced, no updated version has ever been able to compete with the original.

The second edition of Problem Solving Handbook utilizes an A3-style template to document problem solving, designed for problem solvers of all levels in every industry. This problem-solving handbook combines elements of the simplest and most complex approaches, including ISO Corrective Action, Ford 8D, A3 Thinking, PDCA, Kepner-Tregoe®, Shainin®, and Lean Six Sigma DMAIC. This handbook provides guidance through a simple seven-step approach called SUCCESS: Step One - State Problem and Goal; Step Two - Understand Current Condition; Step Three - Conduct Root Cause Analysis; Step Four - ...

Planet Hurt, Volume One: The Idea & the Process is a revolutionary psychological eye opener and guidebook of sorts for those who wish to improve their relationships (be it personal or professional), face and conquer their deficiencies, and lead more fulfilled lives.

What if getting your ex back wasn’t about begging, chasing, or losing your dignity — but about becoming the kind of woman he can’t resist? Forget those cringe-worthy “make him jealous” tactics. This self help book takes a fresh, no-nonsense approach to rekindling a relationship — only if he’s worth it. It’s not about playing games or changing who you are. It’s about putting your happiness first and showing him exactly what he’s been missing. Inside this bold and refreshing guide, you’ll discover: ✅ Why men leave — and why they come back when you least expect it. ...

This book will transform your career! The 40 Best Sales Techniques Ever is packed with the skills, secrets, and tips that top earners use to beat their quota and make more money. Written by Jonathan Jewett, a sales professional who’s spent 20 years selling software to blue-chip companies, this comprehensive guide will equip you with the power to close the big deals, fill your pipeline, sell more to existing customers, and put rocket to the top of the leader board every quarter. Benefits of this book include: Achieve career success with actionable, field-tested sales techniques Learn the ...

Personal problems? World problems? Healing issues? Creativity challenges? They can all be resolved with a fun new method called “remembering.” The Remembering Process reveals a breakthrough creativity technique that anyone can use to easily create, produce, innovate, solve, resolve...and more! Beyond any New Age or self-help teaching, this process taps into the future as not only possible, but accessible in this very moment.

The Kingmaker adventure continues. When billionaire Jerry Neville is unable to deliver the improved program he promised his Chinese creditors, he and his team concoct a clever alternative that is as unexpected as it is horrifying. Undaunted by his arrest, Hall and his friends continue their investigation into Neville's web of influence, only to uncover unspeakable horrors. They are joined by Jonás Perez, a young man groomed into joining Antira by his teacher at a vulnerable moment. Jonás is taught the true meaning of redemption by his boxing coach Father Gus, a former Marine sniper. Kevin...

Master Mind Prepare yourself. You are about to learn invaluable strategies for improving your life TODAY. Did you know that the human brain contains over 100 billion neurons, and that each of these neurons is capable of making 15,000 synaptic connections? That brain power and cognitive skills are linked directly to the plasticity of your brain? Whether trying to boost your IQ, achieve maximum memory improvement, or harness the full power of manipulative mind control, neuropsychology has the power to change your life forever. Without a firm understanding of brain power and brain training, we...

The testing professional needs to learn incrementally not only the application functionalities; the latest trends towards improving the testing process incrementally and also to learn the applications relevant technology; is essential. Timely these updates bring them their bread and butter also to survive in the IT industry. As per the current Testing practices trend; most of the IT organizations or departments they are following the Test Maturity Models integration [TMMi] practices to control the products or projects defects and also to bring the process improvements towards SDLC and Test ...

Ray Dalio, one of the world's most successful investors and entrepreneurs, shares the unconventional principles that he's developed, refined, and used over the past 40 years to create unique results in both life and business - and which any person or organization can adopt to help achieve their goals.

A breakthrough solution is exposed when some unexpected events force Caroline and Paul, a married couple working for their family's retail business, to make a few small changes in the way things are done. A solution that propels the family's regional chain of stores into a very profitable, rapidly growing, international enterprise. If there is a hint of Jonah, from The Goal, reappearing in this novel, it is Henry, the soon-to-retire president and majority owner of the company who logically states that, "if you do not deal directly with the core problem, don't expect significant improvement."

Included in this collection are the top eight audiobooks to help you improve, grow, and master your skills on Lean methodology. Change the way you do business. This audiobook collection will help you reach near-perfection in the products you sell, the customer service you provide, and the lack of waste you achieve.

Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business.

"Mastering Incident Management" is a comprehensive guide that equips organizations with the knowledge and strategies needed to build a resilient and effective incident management structure. In today's complex and interconnected world, incidents can disrupt business operations and have far-reaching consequences. This book provides a step-by-step approach to establish a modern incident management framework that enables organizations to detect, respond to, and resolve incidents efficiently. The book begins by emphasizing the importance of incident management and its role in minimizing the ...