Professional English

When does the sales process really begin? Some say that sales starts at the very first "hello". Everything before that first critical opening word, these people say, is marketing; everything after that is sales. Others say that the real work of sales doesn't begin till the prospect first says, "No". "Otherwise", they insist, "it's just order-taking". Antonio Garrido's Asking Questions the Sandler Way rejects both of those answers. It holds that selling begins when you start asking good questions.

When her husband, Alan, is injured in a speedboat accident, Cathy Crimmins reluctantly assumes the role of caregiver and learns to cope with the person he has become. No longer the man who loved obscure Japanese cinema and wry humor, Crimmins’ husband has emerged from the accident a childlike and unpredictable replica of his former self with a short attention span and a penchant for inane cartoons. Where Is the Mango Princess? is a breathtaking account that explores the very nature of personality - and the complexities of the heart.

What if the Montreal Screwjob hadn’t happened? What if the WCW Invasion would have worked? What if John Cena had turned heel? In Wrestling Rewritten, award-winning sports writer and lifelong pro wrestling fan BJ Pickard tackles some of professional wrestling's most often discussed and debated instances of what might have been. Through both historical and counterfactual examinations of the industry’s seminal angles and events over the last quarter-century, Wrestling Rewritten is an entertaining and informative read for fantasy bookers and casual fans alike.

Described as the "ultimate engineer" during his career at NASA, George M. Low was a visionary architect and leader from the agency's inception in 1958 to his retirement in 1976. As chief of manned spaceflight at NASA, Low was instrumental in the Mercury, Gemini, and Apollo programs. Low's pioneering work paved the way for President Kennedy's decision to make a lunar landing NASA's primary goal in the 1960s.

In the insightful narrative tradition of Oliver Sacks, Monkey Mind is an uplifting, smart, and very funny memoir of life with anxiety - America’s most common psychological complaint. We all think we know what being anxious feels like - it is the instinct that made us run from wolves in the prehistoric age and pushes us to perform in the modern one - but for forty million American adults, anxiety is an insidious condition that defines daily life. Yet no popular memoir has been written about that experience - until now.

Are you tired of feeling constantly fatigued, battling unexplained muscle soreness, or struggling with persistent headaches? Do you find yourself plagued by recurrent gastrointestinal symptoms or grappling with anxiety and attention deficit hyperactivity disorder (ADHD)? If so, you might be experiencing the symptoms of histamine intolerance—but fear not, relief is within reach. "Beating Histamine Intolerance Naturally," is a groundbreaking book that unveils a holistic approach to combatting this often misunderstood and misdiagnosed condition so you can reclaim your vitality. This concise ...

Master Python for AI in just five days, even if you’ve never written a single line of code before! Are you a young adult eager to dive into the fascinating world of Artificial Intelligence but overwhelmed by technical jargon? Are you a business professional wanting to leverage AI for competitive advantage yet unsure where to start? Are you an aspiring AI enthusiast craving practical skills but feeling daunted by complex theories? If you answered “yes” to any of these questions, fear not. You are part of a community of curious minds driven by a passion for technology, and you're about ...

There's a Customer Born Every Minute reveals the lost wisdom of famous entrepreneur and showman, P. T. Barnum. Barnum was much more than a showman; he was a dedicated businessman and entrepreneur with a razor-sharp mind. In this delightful and absorbing new edition, Joe Vitale reveals the secrets of Barnum's success and shares the 10 key business practices that Barnum developed and lived by.

In the late 1930s, legendary financier, philanthropist, and society figure Alfred Lee Loomis gathered the most visionary scientific minds of the 20th century at his state-of-the-art laboratory in Tuxedo Park, New York. He established a top-secret defense laboratory at MIT and personally bankrolled pioneering research into new, high-powered radar detection systems that helped defeat the German Air Force and U-boats. With Ernest Lawrence, he pushed Franklin Delano Roosevelt to fund research in nuclear fission, which led to the development of the atomic bomb.

In his acclaimed first memoir, Hot Lights, Cold Steel, Collins wrote passionately about his four-year surgical residency at the prestigious Mayo Clinic. Blue Collar, Blue Scrubs turns back the clock, taking listeners from his days as a construction worker to his entry into medical school, expertly infusing his journey to become a doctor with humanity, compassion, and humor.

Jane Darrowfield is a year into her retirement, and she's already traveled and planted a garden. She's organized her photos, her recipes, and her spices. The statistics suggest she has at least a few more decades ahead of her, so she better find something to do...After Jane helps a friend with a sticky personal problem, word starts to spread around her bridge club - and then around all of West Cambridge, Massachusetts - that she's the go-to girl for situations that need discreet fixing.

Drawing on 40 years of research and a treasure trove of new information, Tesla: Wizard at War provides a comprehensive view of Tesla's discoveries, which continue to influence today's military technology and diplomatic strategies. One of the world's leading Tesla experts, Marc J. Seifer, offers new insight into the brilliant scientist's particle beam weapon (aka the "Death Ray") and explores his military negotiations with pivotal historical figures - including his links to Joseph Stalin, Vannevar Bush, General Andrew McNaughton, and Franklin Delano Roosevelt.

From Leonardo Da Vinci to John Dee and Comenius, from George Eliot to Oliver Sacks and Susan Sontag, polymaths have moved the frontiers of knowledge in countless ways. But history can be unkind to scholars with such encyclopaedic interests. All too often these individuals are remembered for just one part of their valuable achievements. In this engaging, erudite account, renowned cultural historian Peter Burke argues for a more rounded view.

Do you feel overwhelmed by the behavior of your energetic dog? Have you ever wished that your dog would obey commands, stay calm and be the perfect companion in every situation? Do your dog's signs of stress and anxiety make you anxious? 🐶 If the answer is "YES", then read on because this is the book you have been looking for! 🐶 I get it. Dealing with an energetic dog who never seems to get tired, especially with just the basic exercises, can be nerve-wracking. Perhaps you've tried to train your dog using common sense and personal experience, only to find that he still won't listen or...

Revealed for the first time in Racing for the Bomb, Groves played a crucial and decisive role in the planning, timing, and targeting of the Hiroshima and Nagasaki missions. Norris offers new insights into the complex and controversial questions surrounding the decision to drop the bomb in Japan and Groves' actions during World War II, which had a lasting imprint on the nuclear age and the Cold War that followed.

This lively and accessible introduction to Plato focuses on the philosophy and argument of his writings, drawing the listener into Plato's way of doing philosophy, and the general themes of his thinking. It looks at Plato as a thinker grappling with philosophical problems in a variety of ways, rather than a philosopher with a fully worked-out system. It includes a brief account of Plato's life and the various interpretations that have been drawn from the sparse remains of information.

The definitive biography of the king of the rock 'n' roll business, Ahmet Ertegun, the founder of Atlantic Records.

In Prince of Darkness, a groundbreaking and vivid account, eminent historian Shane White reveals the larger-than-life story of a man who defied every convention of his time. He wheeled and dealed in the lily-white business world, he married a White woman, he bought a mansion in rural New Jersey, he owned railroad stock on trains he was not legally allowed to ride, and generally he set his White contemporaries' teeth on edge when he wasn't just plain outsmarting them.

When Michael Collins decided to become a surgeon, he was totally unprepared for the chaotic life of a resident at a major hospital. A natural overachiever, Collins' success in college and medical school led to a surgical residency at one of the most respected medical centers in the world, the famed Mayo Clinic. But compared to his fellow residents, Collins felt inadequate and unprepared.

Lynda Van Devanter was the girl next door, the cheerleader who went to Catholic schools, enjoyed sports, and got along well with her four sisters and parents. After high school she attended nursing school and then did something that would shatter her secure world for the rest of her life: in 1969, she joined the army and was shipped to Vietnam. When she arrived in Vietnam her idealistic view of the war vanished quickly. She worked long hours in cramped, ill-equipped, understaffed operating rooms. She saw friends die.