Professional Services Management

In this paper, I will show how the Project Management Office (PMO) can be viewed as a service provider, and in turn how service management concepts can be applied on the PMO to provide its services to the intended customers. I draw from ITIL and other service management best practices, showing how this can be applied in implementing and providing the PMO services regardless of the specific industry of the projects being implemented by the organization that the PMO is servicing, whether IT projects or others. I will first discuss the PMO services, and creating a service catalog for the PMO. ...

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.

Introduction for Part Four: Financial Innovation and Global Business Strategy Exploring the Future of Finance and Business Leadership The final volume focuses on financial innovation, emerging market trends, and global business strategies. What You’ll Learn in This Book Technological Disruptions in Finance The rise of AI and automation in financial decision-making Blockchain and decentralized finance (DeFi) Corporate Governance and Ethical Leadership ESG investing and corporate social responsibility Strategic Financial Planning for the Future Wealth management strategies for future ...