Real Leadership

In today’s online culture, it’s easy to confuse influencers with leaders and chase the followers, the likes, and the superficial success. But, while influencers paint a pretty picture, real leaders pave a path. Leadership isn’t about what you do, nor is it about what you’ve accomplished. It’s about who you be. What people really yearn for is someone who cuts through the bullshit and lives and operates authentically.

Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees aren’t delivering the service they should.

DEI work is getting a bad reputation. But that’s because it’s not being done right, say veteran diversity consultants James O. Rodgers and Laura Kangas. Too many organizations are treating diversity training as a quick-hit, low-cost, check-the-box activity. Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results.

Imagine if you could list and sell more homes and still have time to read, exercise, sleep, and spend time with your family! The only productivity guide based on solid research and interviews with real estate moguls, billionaires, millionaires, entrepreneurs, Olympic athletes, and successful business executives.

Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions - but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done.

Recent best-selling books have completely altered the way we understand how humans work and play together. Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. In five succinct chapters, they show that we lead best when we tap into our genetically driven human nature to love and nurture, connect and trust. This book seeks to reintroduce the warmth of human interaction and emotion into the leadership tool kit.

Land the deals you want and develop your instincts with million-dollar negotiation techniques. After selling over $3 billion in real estate, including the most expensive one-bedroom house in history, Josh Altman, costar of the hit show Million-Dollar Listing Los Angeles, wants to teach you the real estate sales and negotiation tactics that have made him one of America's top agents. Buying or selling a house, whether for a client or yourself, is one of the most important and stressful deals anyone can make, demanding emotional intelligence and a solid set of negotiating skills.

"Green Horizons: From Lawn to Legacy" is a compelling step-by-step guide wrapped in an inspiring narrative about Ben, a laid-off corporate worker who transforms his life by building a successful landscaping business. This book is more than just a story—it’s a practical roadmap for aspiring entrepreneurs, especially those looking to start and grow a business in the landscaping industry. Each chapter focuses on key milestones in Ben’s journey, offering actionable insights and detailed strategies that listeners can apply to their own ventures.

Email is an incredibly powerful and essential tool for doing our daily work, but it has become a near-constant source of frustration, anxiety, and distraction from our work. We have reached a tipping point where "email overload" is no longer a unique problem - it is everyone's problem. So how can we solve it? With Unsubscribe, Jocelyn K. Glei shows listeners how to repair their relationship with email, transforming it from a constant source of distraction into a productive tool again.

"What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks company leaders, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. But how can you get there? Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is.

Have you ever felt stuck with a team that underperforms, lacks motivation, or just can’t seem to work together? You’re not alone. Many leaders face the same frustrating challenges—but the difference between success and failure comes down to one thing: how you lead. In My Team Sucked: 10 Rules That Turned Them Into Rockstars, renowned leadership expert Dr. Rick Goodman gives you the playbook you need to turn things around—fast.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Any of us may be called to lead, for a short time or a longer one, in a large or small group, and almost all of us are capable. I wrote this book with leaders of all kinds of organizations in mind, not just CEOs of corporations, but rather anyone who finds themselves in a position of leadership. This includes department heads, scout leaders, heads of not-for-profits, work group leaders, church leaders, school principals - literally anyone who finds themselves in a position of leadership, for whatever timeframe, at whatever stage of an organization’s development.

While people with invisible disabilities can be just as productive as anyone else, embracing invisible disability in the workplace requires a culture of trust, good communication, and an innovative mindset. Jason Reid shares real-life insight into what it is like to work with an invisible disability, as well as how to manage and support yourself and lead others who have the same challenges.

Organizations are forever pouring creative energy into their branding strategies, tweaking their logos and websites, and building identities that range from warm and fuzzy to ultracool and edgy. But many forget that a brand, at its heart, is a promise to deliver results. If your brand experience fails to live up to that promise, customers will take their business elsewhere. Brand Real is a unique business strategy guide for making a brand’s promise stand up at every customer touchpoint.

Walk the Walk shows how aspiring leaders must inspire and teach us through their own actions. Deutschman's analysis is informed by his two-decades of experience as a journalist covering the most prominent business figures of our times. He portrays dramatic and illuminating examples of leadership - not only in business but also in politics, the military, education, and social change.

Deep and meaningful interpersonal connections at work are critical to your career—and to your well-being. Bonds built on trust allow women to help one another, exchange information, and be more productive. But high-quality professional relationships are only possible with emotional openness—and not all women feel they can be vulnerable enough in the office to develop these kinds of ties. Making Real Connections explores the many ways that our working relationships with other women are usually amazing—and sometimes messy.

Told through a collection of insights from the author's own career, as well as advice from emerging and established healthcare leaders, Crush the Climb brings together diverse points of view into a handbook for students and early career professionals who aspire to be great healthcare leaders. Discover 11 lessons that will help you survive and thrive in the today's healthcare industry and crush the climb,

The rules of business are changing dramatically. The Aspen Institute’s Judy Samuelson describes the profound shifts in attitudes and mindsets that are redefining our notions of what constitutes business success.

Based on extensive research and workplace experience, The Female Vision demonstrates that what women perceive in organizations and beyond that goes unnoticed and unrewarded is exactly what so many companies need to succeed. Helgeson and Johnson delve deeply into the stories of a number of women whose vision improved their companies - although often they had to struggle not only against unresponsive organizations, peers, or others, but also against their own personal fears.