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Since the public release of Open AI’s ChatGPT, Google’s Bard, and other similar systems, some Members of Congress have expressed interest in the risks associated with “generative artificial intelligence (AI).” Although exact definitions vary, generative AI is a type of AI that can generate new content—such as text, images, and videos—through learning patterns from pre-existing data.

Exceeding Expectations: Mastering Customer Experience (CX) in the Modern Marketplace In today's competitive business environment, simply satisfying your customers isn't enough. "Exceeding Expectations: Mastering Customer Experience in the Modern Marketplace" offers a transformative approach to customer experience (CX), guiding businesses through the process of not just meeting but surpassing customer expectations. This comprehensive guide dives deep into the art and science of CX, offering practical insights, strategic advice, and the latest innovations that are reshaping how businesses ...

Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...

Why GAO did this study. The internet is a global system of interconnected networks used by billions of people across the world to perform personal, educational, commercial, and governmental tasks. The US Government over time has relinquished its oversight role of the internet. A global, multistakeholder community made up of many organizations shapes internet policy, operations, and security. But the ongoing and increasing reliance on the internet underscores the need to understand the risks to its underlying architecture.

Avec les deepfakes, la culture du faux s'immisce partout, ils sont de véritables armes de désinformation. Comment s'en protéger dans un quotidien où nous sommes en permanence confrontés aux images ?

Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail - the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back - and that sets you apart from the competition. You need to seize The Customer Experience Edge.

Simon Mainwaring offers a visionary new practice in which brands leverage social media to earn consumer goodwill, loyalty and profit, while creating a third pillar of sustainable social change through conscious contributions from customer purchases. These innovative private sector partnerships answer perhaps the most pressing issue facing business and thought leaders today: how to practice capitalism in a way that satisfies the need for both profit and a healthy, sustainable planet.

Avez-vous remarqué que l’intelligence artificielle est le sujet de l’heure? Pourtant, depuis plus d’une décennie, cette réalité a changé radicalement nos vies, bien dissimulée dans notre nouvelle réalité virtuellement numérique. Après avoir partagé sa vision de la « Présence » avec un 1er livre dans le contexte des affaires et du marketing afin d'améliorer les relations clients et employés dans la réalité numérique, ce 2e livre exprime la même volonté de préserver la qualité relationnelle entre nous.

Integrating and managing the services of multiple third-party IT service providers is becoming increasingly popular, but there is no formal best-practice guidance for service integration and management (SIAM). This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.

As a parent of a child on the autism spectrum, I have experienced firsthand the joys, challenges, and triumphs that come with navigating this unique journey. When our daughter was first diagnosed, my wife and I were overwhelmed by the barrage of information and opinions. We wanted to do everything right for her, to give her every opportunity to thrive. But the mainstream narrative around autism was disheartening, focusing on limitations and deficits. Our bright, curious, and loving child was reduced to a set of behaviors to be modified. However, as we watched our daughter grow, we saw ...

Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.

A coward is not the one who is afraid. It’s what we do about fear that makes the difference. As Cadet Draken Kosset prepares for his final exam to become an officer of the Manderian Halden, he can't shake the recurring nightmare that has plagued him since childhood and that threatens to derail his ambitions. To make matters worse, he finds himself grappling with sexual awakening, fuelled by his growing feelings for his fellow cadet, Zamal. Will Draken be able to stay on course and achieve his goals, or will he succumb to the overwhelming forces pulling him in conflicting directions? Find ...

Since its debut E-commerce has been centered on the transaction, which represents less than one percent of the time we spend online. Now, we are entering the era of Pre-Commerce where customers make their own decision to buy or support a brand before the transaction. Pre-Commerce explains how the exploding use of social media channels has fundamentally changed the way customers go about making their purchasing decisions, how they educate themselves and why they choose to support certain brands above others.

Who are the special agents? In our understanding - these are people with amazing abilities. They have overturned the will power, good physical shape and unique abilities. People are open books for them, they are easy to recognize a lie and the truth, know how to find out information and how to get others to perform tasks assigned by them. They manage to be his in any company and at the same time can easily become invisible. They are able to achieve their goals and never turn away from the intended path.

V knige Peregovoryi. Metodiki spetssluzhb v dostupnoy forme izlozhenyi luchshie psihologicheskie priYomyi vedeniya peregovorov. Vyi uznaete, kak na praktike pri pomoschi takogo silnogo oruzhiya, kak slovo, dobivatsya svoih tseley. Ekspertyi i opyitnyie spetsialistyi dayut sovetyi, kak vesti ekstremalnyie peregovoryi, kak poluchit predlozhenie ruki i serdtsa i kak otkazat. Takzhe vyi uznaete, chto nuzhno dlya uspeshnogo karernogo rosta.

Supermetodika, po kotoroy treniruyutsya sotrudniki spetssluzhb, segodnya dostupna vsem! Nam kazhetsya, chto spetssluzhbyi znayut osobennyiy sekret, blagodarya kotoromu iz lyubogo novichka mozhno za paru mesyatsev vyilepit kak minimum Dzheymsa Bonda, kak maksimum - cheloveka-pauka ili kogo-to s pohozhimi sverhsposobnostyami. Na samom dele, sekret spetssluzhb sovsem ne v slozhnyih uprazhneniyah i ne v oborudovannyih sportzalah.

Posmotrite na svoju zhizn' so storony. Vse li Vas v nej ustraivaet? Byt' mozhet, vy by hoteli dobit'sja bol'shego v jetoj zhizni, no ne znaete kak? Maha´tma Ga´ndi kogda-to skazal: «Hochesh' izmenit' mir - nachni s sebja». Dejstvitel'no, kljuch k uspehu kroetsja imenno v nas. Prosto mnogie iz nas ne znajut, kak izmenit' svoju zhizn' k luchshemu. Metody po uluchsheniju samodiscipliny pomogut vam reshit' svoi problemy i nastroit' svoju zhizn' na uspeh.

Esli vy ne vyuchili jazyk v shkole ili institute, to ne stoit perezhivat' i dumat', chto vy k jetomu nesposobny: vy i ne mogli ego tam vyuchit'. Ved' uchebnye zavedenija dajut tol'ko bazovye znanija po raznym predmetam – ne bolee togo. Po-nastojashhemu uznat' jazyk vy mogli, tol'ko esli zanimalis' v shkole razvedki.

Dannyj audiokurs pomozhet vam v izuchenii anglijskogo jazyka! Vy uznaete kak pravil'no zadavat' voprosy, ob#jasnjat'sja s ljud'mi v samyh razlichnyh situacijah, izuchite povsednevno upotrebljaemye frazy.

To be afraid is natural, but if a phobia prevents us from living, we have to deal with it, as with any obstacle on the path to a comfortable life. This audiobook shows the most common fears and methods of dealing with them, and how to fight them.