Virtual Culture

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

A historical non-fiction book set in California during its transformation from indigenous tribes to American statehood. Discover the rich tapestry of California's past in "Tribes and Priests Early California." This captivating exploration takes you from the ancient traditions of indigenous tribes through the tumultuous changes brought by Spanish colonization and the American gold rush. Experience the vibrant history that shaped California's unique identity, filled with ambition, cultural clashes, and the relentless pursuit of economic prosperity. The narrative intricately weaves together ...

In The Wake We Leave, leadership expert and transformational change agent Kim Eckels invites readers to reimagine what leadership could, and should, look like in today’s workplaces. With raw honesty and unflinching compassion, Eckels explores the emotional and cultural cost of performative leadership, toxic favoritism, and outdated power dynamics that leave high-performing employees disengaged and unseen. Drawing from over two decades of lived experience, from the front lines of customer service to executive leadership, Kim shares real stories, hard truths, and practical insights that ...

The inspiration for this book came from a thought that deeply intrigued me – what if an alien visited Japan, seeking to understand the life here? Where would I, who have been living in this country for over ten years, take him? Perhaps on a tour of a typical corporate office, presenting him with “the average day in the life of a salaryman”, would this be enough to capture the essence of Japanese life? Certainly not. To truly penetrate the soul of Japan requires a journey across its vast expanse, engaging with the myriad personalities that stitch together the nation's cultural and ...

From Chant to Choir: Sacred Music in Religion and World Culture In From Chant to Choir, explore the profound power of music as it transcends time, cultures, and spiritual traditions. This captivating journey delves into the sacred sounds that have shaped religious practices across the globe—from the ancient rhythms of indigenous chants to the harmonies of modern worship. Discover how music has been used not only as a tool for devotion and connection to the divine but also as a source of healing, resistance, and transformation. With a focus on the rich and diverse traditions of Hinduism, ...

HR 2.0: Rebooting the People & Profit Engine of Tomorrow – Redefining Talent Strategy and Performance Culture for Sustainable Growth: Unlock the Future of HR. Transform People into Performance. HR 2.0 is not just a book—it's a blueprint for reimagining Human Resources as a strategic powerhouse in the age of digital disruption, ESG mandates, and rapid workforce evolution. Packed with real-world Case Studies, Futuristic insights, and Field-tested Frameworks, this book equips CHROs, HR leaders, and CEOs with the tools to: Build high-impact competency-based hiring systems Create agile ...

DISCOVER THE HIDDEN HEART OF VENICE AND VENETO—SEE WHAT MOST TRAVELERS MISS! Are you ready to explore secret courtyards, savor authentic flavors, and experience the magic of Venice beyond the usual tourist paths? With 101 exclusive secrets, this guide takes you beyond the postcards and into the soul of Venice and Veneto. Designed for curious adventurers, it’s packed with hidden gems, insider tips, and budget-friendly advice to help you uncover the region like a local. Have you ever wondered: Where Venetians go for the most authentic cicchetti and prosecco? How to explore hidden frescoes...

When global pop icon Taylor Swift and NFL star Travis Kelce unexpectedly collided in the spotlight, the result wasn’t just viral—it was transformative. Love on and Off the Field: The Travis & Taylor Story unpacks the layered, unscripted, and intensely watched relationship between two of today’s most celebrated figures. Far from tabloid fluff or speculative drama, this deeply reported and sharply written biography explores how two independent forces built something meaningful in a world obsessed with performance, perfection, and publicity. From Swift’s evolution from Pennsylvania ...

Ready to Build a Lasting Legacy into Your Family? Being a Christian parent in today's world is no easy task. It seems everything in the culture is set against raising kids that honor God, stand for truth, and impact the world for Christ. This creates fear and doubt. We wonder if we are doing the right things as parents...and even wonder what the rights things are! If that is you, then be encouraged! God is on the throne, and all things are possible with Him! He is with you each step of the way. Everything you need, He can (and will) provide! We know that the choices we make as parents today...

A historical adventure novel set in the Yukon Territory and Alaska during the Klondike Gold Rush of 1898. Join the Bradford family on an exhilarating journey through the icy wilderness in "The Golden North," a tale of adventure, resilience, and family bonds. When a daring invitation from Uncle Will beckons them to the gold-laden territories of the north, Charles Bradford, along with his sons David and Roly, must navigate uncertain paths, dangerous encounters, and transformative experiences in a land ripe with promise and peril. As they leave behind the familiar comforts of Connecticut, the ...

He kills without motive. He vanishes without trace. And he wears a tuxedo to every crime. In 1911, the world met a new kind of villain: Fantômas. Master of disguise. Genius of terror. A phantom whose crimes made Sherlock Holmes look like an amateur—and whose shadow still darkens every masked killer, supervillain, and antihero today. In Fantômas: The Phantom Lord of Crime and the Birth of the Modern Villain, explore how this pulp fiction menace became the template for an entire century of evil. From his origin in French penny dreadfuls to his resurrection by Surrealist poets, from silent...

In this powerful self-help book, Mastering Self Discipline: The Key To Achieving Anything you'll discover how discipline can be the catalyst for elevating every aspect of your life. From your career to your relationships, from your health to your personal growth, discipline serves as the cornerstone of success in all areas. From managing your time effectively to overcoming common hurdles like procrastination and self-doubt, this book offers practical solutions for everyday challenges. Whether you're aiming for career advancement, personal growth, or simply a happier, more fulfilling life, ...

Conversational Greek for Travelers is not a language tutorial but an introduction to Greek for people visiting the country either for the first time or regularly. It will teach you numerous handy Greek words and phrases which will enhance your vacation, but it aims to do much more than that. The book will also tell you what to say in social situations, teach you about the culture and etiquette of Greek conversation, how to deal with emergency situations, and do so much more than simply telling you how to say ‘please’ and ‘thank you’. There’s a chapter on Getting Around in Greece, ...

Unlock Your Brain's Full Potential! "Everyday Genius: Daily Habits For Smarter Thinking" is your essential guide to harnessing the untapped power of your mind. This transformative book is packed with actionable insights and practical strategies designed to boost your cognitive functions and elevate your everyday performance. About the Book: In an engaging and accessible style, "Everyday Genius" explores the science of cognitive enhancement through a blend of scientific research and motivational content. It provides readers with easy-to-implement daily routines that are aimed at improving ...

Police investigator Dan Porter returns in ORIENTAL ILLUSIONS, a suspenseful crime-fiction thriller set in Southeast Asia, the riveting sequel to James Keegan's bestselling debut, THE CUMAL FILES.IN THE MYSTERIOUS ORIENT, NOTHING AND NO-ONE ARE AS THEY SEEM...Disillusioned with his State Police career after dismantling a global sex-slave network with the Dragon Slayer taskforce, Dan Porter joins the newly-formed Interpol unit in Sydney. When multiple young backpackers vanish from Southeast Asia he’s sent to Bangkok and entrusted with the difficult task of finding them.He joins the 'Lost ...

*Previously titled, "Danger at the Door."* Since her fiance's tragic death, Laney rarely leaves her home, and even then it's only for emergencies. Over time, she becomes a recluse. Loneliness begins to dominate her life, but it's the overwhelming fear that controls it. She manages to survive -- barely -- on food delivery services and her work-at-home job. When she tries to move on from her grief the commemorative meal she orders is ruined, but it leads to an unlikely friendship with an attractive man who speaks little English. Bojan feels awful about delivering the ruined meal. He befriends...

We're living through what is arguably one of the most exciting, confusing, and powerful social moments in the history of humanity, the shift from the Digital Age to the Virtual Age. This shift is being driven by technology, and the people who are leading it are the ones who know it best: the Virtual Natives. This book will introduce you to the Virtual Native cohort and mindset, decipher their socio-cultural and economic experiences, and unpack their expectations of companies looking to engage, market, or employ them.

We all grow up and have coming-of-age moments. It doesn’t matter when you were born or what age you are now. You have in common with other people of any age the event of change that is associated with a growth in understanding, maturity, and becoming who you are. Sometimes these moments of change are referred to as epiphanic turning points. That means: we used to be like this, and now we are like this. It is not the particulars of the experience that make this kind of moment a universal experience; it is the event itself. Different fields of study approach this event of change and assign ...

What Stories Lie Beneath the Windswept Wilds of Patagonia? Discover the Untold History of the World’s Last Frontier. Have you ever dreamed of exploring Patagonia’s vast, untamed wilderness? Do you want to understand the people, cultures, and history behind the breathtaking landscapes before you visit? Are you curious about how human lives have been shaped by this remote and challenging land? If you answered yes to any of these, keep reading—because this book was written for you. Research from leading universities confirms that understanding a region’s history and culture deeply ...

A historical non-fiction book set in various regions of ancient North and South America during the pre-Columbian era. Unearth the forgotten legacy of the Mound-Builders—an advanced civilization that flourished across North America long before European contact. This compelling narrative dives deep into the rich history of these remarkable ancient peoples, exploring their impressive earthen mounds, complex social structures, and the tragic tales of knowledge lost to time and conquest. Their story is one of ingenuity, resilience, and ultimately, a poignant reminder of what was lost in the ...