Winning Management

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Listen to Hospitality DNA to learn how elite operators think and act in the bar and restaurant business! Hospitality DNA is a term widely used but not truly understood. It's generally used to describe someone who seems to be a “natural” in our business as if they were born to it. But were they?

Why do some organizations regularly outperform their competition? What’s the key to creating a united team that’s an unstoppable force in your market? The answer lies in eliminating internal competition as well as people knowing and doing their job and protecting each other. As a starting center for the Utah Jazz for over 10 years, Mark Eaton experienced the transformation of his team from cellar dweller to one with an extraordinary 20 consecutive playoff appearances.

This field guide is a flexible framework designed for B2B salespeople like you. Each chapter contains a secret and a challenge. Once understood, these secrets will give you insider knowledge to win more deals and influence critical stakeholders. And if you complete every challenge, you’ll be ready to crush your next negotiation.

In a good negotiation, everybody walks away a winner. Drawing on her nearly two decades of experience negotiating multimillion-dollar agreements with the most savvy people in sports, Molly Fletcher provides the strategies and tactics business professionals need to find common ground, strengthen relationships, and close more deals.

One of the biggest challenges for new managers is how to get the best out of each of their team members so they achieve superior results—and make you, the new manager, look good! In Bare Knuckle People Management authors Sean O’Neil and John Kulisek cut through the crap to show managers how to push their teams to success, not by following fluffy leadership training but by using the skills that got them promoted in the first place. Forget kumbayas or one-minute managing....

Great ideas don’t matter if you can’t execute - best-selling leadership expert Mark Miller offers a proven, research-based method for creating workplaces where everyone performs at the highest level. The author uses his trademark business fable format to show how any organization can cultivate the kind of everyday habits that yield extraordinary results. Miller gives you proven tools to release the untapped potential in your people, create a strong competitive advantage, and win not just on game day but every day.

Do you ever feel trapped in a never-ending cycle of working hard but never getting ahead? Do you see others achieving wealth and wonder why it seems so out of reach for you? "Broke Nigga, Rich Nigga" is your guide to breaking free from the mental chains that bind you to poverty and stepping into a world of financial freedom. It's time to challenge everything you know about money, work, and success. Growing up in the hood, I experienced firsthand the struggles and limitations that come with a life of scarcity. But I found a way out, and so can you. In this eye-opening and transformative book...

In Reignition: Transforming Stuck Startups into Breakout Winners, entrepreneur, investor, and advisor Dave Hersh skillfully outlines how to transform a stuck startup into a lean, disciplined, focused organization with the time, space, and market position to find a breakout move.

Muchas parejas tienen serios problemas de disfunción, especialmente en el área del manejo del dinero. Pero en medio de tanto estrés y división, hay esperanza. En Un equipo ganador, el consejero, economista y autor best seller Dr. Andrés Panasiuk muestra que hay otro camino hacia la salud financiera y cómo ser un equipo ganador....

The art of argument: It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's having The Moves. But it's also about having The Touch.

Carla Harris is one of the world's most senior Black women in global finance. Highly successful and respected, in her first audiobook Expect to Win she shares advice, tips, and strategies for surviving in any workplace environment. While climbing the corporate ladder, Harris had her own missteps and celebrated numerous victories. She vowed that when she reached senior management, and people came to her for advice, she would provide them with the tools and strategies honed by her experience.

Write down this number: $1.2 billion! That’s how much students won in grant funding in just 2 ½ years when they applied the proven system you’ll find inside this audiobook. No more overwhelm! No more confusion! No more failure! Inside this audiobook, you will learn all 30 time-tested secrets! Imagine how many more grants will get approved when you apply winning techniques from not-just-one but 80 expert grant professionals, using a simple, yet powerful 4-step process with checklists and worksheets to make your job easier, faster and more effective.

The Entrepreneur's Guide to Mastering Cold Calling and Building a Business Are you ready to launch your first business? Perhaps you’ve owned one before, or maybe you’re already running your own company. Wherever you are in your journey, there’s one skill every entrepreneur needs to master: cold calling. While it may seem like an outdated strategy, cold calling remains one of the most effective ways to drum up new business and achieve real growth. In this candid, no-nonsense guide, author Jon Robert Quinn takes you through the highs and lows of his career, from spending long hours ...

Business today is up against a myriad of complexities - disruptive competition and technologies, volatile economic forces, and a complex and evolving work force. There is unending pressure to do more with less, deliver short-term goals while driving long-term sustainability, all while finding and retaining the top talent to get it done. Learning how to navigate these pressures is the difference between a thriving business and a dying one.

Award-winning, bestselling author Scott Mautz defines mental strength as the ability to self-regulate emotions, thoughts, and behaviors to achieve exceptional outcomes, despite adversity. It's the leadership superpower of our times. Mentally strong leaders are in control of themselves and their environment; they have endurance, are disciplined, and external stressors make their decision-making sharper.

Winning lottery affirmations are your golden ticket to an extraordinary life of prosperity. Countless lottery winners attribute affirmations as the secret ingredient to their jackpot success. Become a witness to your own ascension from average Joe to lottery millionaire, and awaken your innate manifesting abilities. Tap into the power of winning lottery affirmations and unlock your potential today.

Among the most successful leaders throughout history - from Abe Lincoln to Rosa Parks, Mahatma Gandhi to Susan B. Anthony, Martin Luther King, Jr., to Nelson Mandela - some were brilliant mathematicians and economists, others were creative visionaries, still others were masterful at strategic planning. Their mastery of their field wasn't the secret to their highly effective leadership. All of their skill, grit, resilience, charisma, and courage emanated from one thing: their strength of character.

Many organizations are facing the uphill battle of modernizing their legacy IT infrastructure. Mirco Hering, a thought leader in managing IT within legacy organizations, lays out a road map to success for IT managers and tells them how to create the right ecosystem, how to empower people to bring their best to work every day, how to put the right technology in the driver's seat to propel their organization to success, and addresses the different challenges that legacy organizations face as they transform into modern IT departments.

WINNER – INDEPENDENT PRESS AWARD 2025 (Business: General) Please note: Although the audiobook version is narrated using advanced AI voice technology, the author has carefully reviewed and edited every spoken line for clarity and engagement. Listen to the free sample and hear the difference that meticulous editing and author involvement can make. Learn the secrets to building winning teams – not just once, but again and again. Discover the psychology, action principles, and proven roadmaps behind true team success in this breakthrough handbook for leaders, executives, and HR ...