Winning Management

Leadership is a choice. You can choose to stay positive and in the moment, or you can let yourself be full of doubt and negativity. It takes as much energy to be frustrated as it does to be resourceful, and it’s hard to be both at the same time. We tend to think of leadership as flashing swords, generals on horseback, and Winston Churchill. For all the achievement billed as leadership, I believe real leadership goes deeper. I’ve learned that true leadership is to win from the middle.

Tony has spent decades building teams, delighting guests, and growing sales, and he wants to share the fundamental elements that made him successful. Whether you are building a business, growing a company, or leading an organization, this blend of strategy and tactics will set you apart as a leader and service star.

Are you in sales and want to win more customers, make more money, and build a solid reputation that skyrockets your career? Success in selling doesn’t always depend on doing everything right. Closing a deal often relies on remembering what not to do - like don’t hate on your competition and never fax the facts. After three decades in the office trenches, Glenn Poulos has figured out exactly what to do - and what to avoid - to get the deal.

Descubra as técnicas de um dos cursos mais buscados do MBA de Yale para alcançar seus objetivos e transformar o mundo. Com base nas mais avançadas pesquisas da psicologia comportamental e da neurociência, Zoe Chance nos mostra como pequenas mudanças de mindset podem ter grandes resultados.

In today's fast-moving and competitive business environment, strong leadership, insightful strategy, and effective innovation are critical links to staying ahead of your competition. Getting your business house in order can often be complicated, but does it really have to be? How do you take MBA 101 lessons, great models, and exceptional concepts and put them into play in the real world? Business Strategy: Plan, Execute, Win! strives to answers these questions in an educational and entertaining format.

From generating traffic to getting the customers' first purchases and then turning them into advocates, Customer Manipulation is the bible for putting the customer at the heart of your business. In Customer Manipulation, Chloë Thomas, author, podcast host, and founder of eCommerce MasterPlan, provides an easy-to-follow system for growing your sales.

There are a number of different ways to make yourself more powerful in a negotiation. Bringing a team to the table is one way to go about doing this, but there are advantages and disadvantages to doing it. Not all negotiations are done by ourselves. If we choose to bring in a professional negotiator to do our dirty work for us, then we're going to need to know how to find out if they truly know their stuff.

What are the ingredients that make a team productive, profitable, and want to work together long-term? Coach Culture breaks down what it takes to build a leadership team that collaborates together and works towards the highest result - all while increasing profits, productivity, and employee retention.

The single most effective step any real estate agent can take to raise his or her business to higher levels is to work from an effective business plan. Whether new to the business or already a top producer, every agent can benefit from the three parts of an effective plan - establishment of meaningful goals, determination of effective methods, and a means for staying on track. In this book by longtime real estate broker, trainer, mentor, and coach Matt Williams, you will learn why working from a detailed plan is critical to your success.

The art of argument. It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's having The Moves. But it's also about having The Touch. Arguing. There's the rough and tumble of the norm, the amateur's game. Then there's the pro's game - always knowing what to say, how to say it, and when to say it. Winning arguments without quarreling, squabbling, tussling, wrangling, bickering, raising your voice, losing your cool, or coming to blows.

Lenny Labinsky is a bowling pro shop owner and coach who has a love/hate relationship with the word “average". While he enjoys helping bowlers improve their averages, people who settle for average frustrate him. Lenny has a magical ability to subtly teach life and business lessons through his coaching sessions. Sam Jenkins, a college senior about to graduate, personifies average. Despite having the ability to achieve more, he lacks drive and motivation.

In this eye-opening book, serial entrepreneur and former tech CEO Patrick Henry explains how to build a fundable company. He reveals the truth about what investors are looking for and presents a three-part plan to smash through the typical business roadblocks, allowing you to move far beyond the bootstrapping stage. If you are serious about building a billion-dollar company, then Plan Commit Win is the book that will help get you there.

Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn't come from the top - it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else.

More than ever before business success depends on standing out from the crowd and delivering authentic experiences that turn your customers into advocates for your business. Bold tells the stories of 14 companies that prove that brand building is now about completely rethinking the customer experience and redefining the relationship you have with your customers. Each inspiring story is told by the executives involved who were brave enough to pursue audacious goals, challenge industry norms and win.

Meet your secret weapon for a better career. You can advance at work only as far as clients and stakeholders are willing to act on your knowledge and recommendations. If you want decision makers to give you the green light, make the decisions you want, hire, or champion the success of your projects, you must learn the art of talking with your stakeholders. Alexandra Mack understands the impact you want to make and the challenges standing in your way. In Talking to Stakeholders, she presents actionable, proven strategies to communicate and connect with anyone wielding the power to help or ...

Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and "how to sections" on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, 2nd Edition will help you identify and track your organization's KPIs to ensure continued and increased success.

Michelle Moore is a powerful voice championing a unique brand of unapologetic, yet compassionate activism for positive change in race, gender and social bias found in business, sport, government and education. In Real Wins, she uses her own experience in sport and leadership, as well as interviews with world-class athletes and leaders, to challenge stereotypes and tired assumptions and show anyone who feels held back by the colour of their skin, the shape of their body or their social background, how to create their own winning formula and to succeed on their own terms.

WINNING is more than just raw talent. Jeff Harrison observed that every winner shared three principles; now, he's on a mission to share this knowledge. While racing provided the backdrop for developing the WINNING FORMULA, its power is universal. WINNING FORMULA unlocks the secrets behind why some people continuously succeed, whether in sports, business, or entertainment. The same three principles drive all winners; this book will reveal them to you. You'll discover how to focus your energy to Power Up these principles and learn from those who’ve mastered the WINNING FORMULA.

Inside this ultimate business guide, you’ll join international best-selling author and sought-after leadership consultant Irma Parone as she reveals a proven action plan for leveling up your organization and applying WINX to your business challenges.

Proven techniques for resolving workplace conflicts. After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed the Working Circle, a step-by-step process that helps everyone in business resolve conflict in a nonconfrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattended, can stop you in your tracks.