Winning Management

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Many think that they understand the secrets to the success of the biggest tech companies: Facebook, Amazon, Apple, Netflix, and Google. It's the platform economy, or network effects, or some other magical power that makes their ultimate world domination inevitable. Investment banker and professor Jonathan Knee argues that the truth is much more complicated - but entrepreneurs and investors can understand what makes the giants work and learn the keys to lasting success in the digital economy.

Written for anyone trying to figure out how to make the most of their lives, Born to Build seeks to inspire entrepreneurs and ambitious, self-motivated people to build something that will change the world. A builder’s venture could be a small business that grows into a mammoth enterprise, a thriving new division in an existing company, a nonprofit, a social enterprise, a church, a school - anything that creates economic growth and makes a lasting impact on society.

Talvez você tenha um bom conhecimento dos mercados e até saiba quais são os melhores players, quando comprar, quando vender e quais ações têm o melhor potencial. Mas até que ponto você se conhece? Segundo Mark Douglas, mesmo os traders mais astutos, motivados e experientes podem ser prejudicados por pensamentos contraproducentes, que os levam a cometer erros. O fato é que muitos não conseguem permanecer concentrados com objetividade e carecem da confiança necessária para executar suas operações de forma adequada, sem conflitos internos, medo e hesitação.

Why do some organizations regularly outperform their competition? What’s the key to creating a united team that’s an unstoppable force in your market? The answer lies in eliminating internal competition as well as people knowing and doing their job and protecting each other. As a starting center for the Utah Jazz for over 10 years, Mark Eaton experienced the transformation of his team from cellar dweller to one with an extraordinary 20 consecutive playoff appearances.

Competence is the most highly valued professional trait. But it’s not enough to be competent, you have to convey your competence. World-renowned negotiation and deception detection expert, business professor, and mentalist Jack Nasher offers effective, proven techniques to convince others that we are talented, trustworthy, and yes, even brilliant. With Nasher’s help you can showcase your expertise, receive the recognition you deserve, and achieve lasting success.

Among the most successful leaders throughout history - from Abe Lincoln to Rosa Parks, Mahatma Gandhi to Susan B. Anthony, Martin Luther King, Jr., to Nelson Mandela - some were brilliant mathematicians and economists, others were creative visionaries, still others were masterful at strategic planning. Their mastery of their field wasn't the secret to their highly effective leadership. All of their skill, grit, resilience, charisma, and courage emanated from one thing: their strength of character.

In dynamic, fiercely competitive markets you must have confidence in your business strategy, especially when the future of your company is at stake. Rather than make untested, unilateral decisions, war game strategies with your leadership team in a safe workshop environment. In Competitive Success: Building Winning Strategies with Corporate War Games, Arjan Singh, a top competitive intelligence (CI) expert consultant, shows you how to build winning strategies step-by-step.

Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.

Is your team falling apart from stress of remote working conditions? Find the root cause and resolve head-on with Managing Conflicts in Project. Managing Conflicts in Project is a key to real resolves to conflicts that generally occur in projects. The discussion spans from roles of stakeholders, managing conflicts through Project Management Body of Knowledge proposed practices of project management, to classification of conflicts, methods of identifying conflicts and methods of managing conflicts. Moreover, several case studies unfold real life experiences of conflicts, their classification...

The number of new ideas your organization can produce is a metric for its ability to generate novel solutions to any given problem. This ideaflow is the most crucial business metric that you've never considered. Every business problem is an idea problem. How well you can solve those problems is how well you and your business can perform, navigate uncertainty, and develop innovations.

In 2006, John Warren and John Thompson led Marines into combat in the world’s most dangerous city: Ramadi, Iraq. But when they got home, employers didn’t understand what they had to offer. Undeterred, they founded their own specialty mortgage company, growing it from scratch into a national powerhouse over the course of a decade.

This field guide is a flexible framework designed for B2B salespeople like you. Each chapter contains a secret and a challenge. Once understood, these secrets will give you insider knowledge to win more deals and influence critical stakeholders. And if you complete every challenge, you’ll be ready to crush your next negotiation.

Why do the Yankees always seem to win and the Red Sox fade? Why do companies such as Dell and Gillette never seem to lose their halo? What lessons does Nelson Mandela offer leaders in trouble spots like the Middle East. From sports to business and the most complicated political situations, a common element, a truth, persists: people succeed when leaders give them the confidence to do so.

The Entrepreneur's Guide to Mastering Cold Calling and Building a Business Are you ready to launch your first business? Perhaps you’ve owned one before, or maybe you’re already running your own company. Wherever you are in your journey, there’s one skill every entrepreneur needs to master: cold calling. While it may seem like an outdated strategy, cold calling remains one of the most effective ways to drum up new business and achieve real growth. In this candid, no-nonsense guide, author Jon Robert Quinn takes you through the highs and lows of his career, from spending long hours ...

Business today is up against a myriad of complexities - disruptive competition and technologies, volatile economic forces, and a complex and evolving work force. There is unending pressure to do more with less, deliver short-term goals while driving long-term sustainability, all while finding and retaining the top talent to get it done. Learning how to navigate these pressures is the difference between a thriving business and a dying one.

The Ultimate Management Book gives you everything you need to be a better manager. It is a dynamic collection of essential skills covering the topics that will help you make a seismic impact upon your performance - faster than you ever thought possible. If you want to be the best, you have to have the right skillset. From managing and motivating people and teams to performance management and appraisals, The Ultimate Management Book is a dynamic collection of tools, techniques and strategies for success.

In this New York Times best seller, College football’s most colorful, endearing, and successful pioneer, Steve Spurrier, shares his story of a life in football - from growing up in Tennessee to winning the Heisman Trophy to playing and coaching in the pros to leading the Florida Gators to six SEC Championships and a National Championship to elevating the South Carolina program to new heights - and coaching like nobody else.

Negotiation is one skill everyone needs in order to get more of what they want - to sell more, to keep costs down, to manage better, to strengthen relationships - to win! Thomas shows you exactly how the best negotiators reach long-lasting positive solutions that build profits, performance, and relationships. This indispensable guide covers all you'll ever need to know about negotiating.

Unlock the secrets to successful real estate investing with this comprehensive guide. Learn how to identify profitable properties, conduct thorough due diligence, negotiate effectively, and scale your investments to achieve financial freedom. This ebook provides actionable strategies and insights for both novice and experienced investors aiming to build a lucrative real estate portfolio. Discover the essential tips for managing your properties efficiently, maintaining strong tenant relationships, and adapting to market changes to maximize your returns. Start your journey to real estate ...