Work Behavior

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work? All you have to do is listen.

Award-winning executive and journalist Shari Dunn combines deep research with enlightening interviews and anecdotes from across the broad spectrum of her career to uncover the history of Competency Checking, how it manifests in the workplace, and what can be done to change it. Competency checking, Dunn argues, continues to be practiced consciously and unconsciously and is the key reason why Black people and other people of color are underrepresented in so many industries and why there continues to be a revolving door of Black talent even after the hiring surges of 2020.

In this fascinating audiobook, read by Ray Porter, Timothy Ferriss details his road to financial success and the steps he took along the way. His plan is simple to follow, easy to apply and relevant for anyone looking to make a change.

Research shows that 1 in 4 adults will have a mental health issue in their lifetime, and yet we're still ill-equipped at work to address this common experience. The HBR Guide to Better Mental Health at Work collects advice from a variety of experts on addressing an array of mental health issues in the workplace, from supporting someone in a panic attack to navigating sensitive conversations to creating systemic and structural supports for all employees. Whether you suffer from a chronic condition or you manage someone who does, you'll find practical advice.

The Center for Talent Innovation's new study, Mission Critical: Unlocking the Value of Veterans in the Workforce, reveals how companies can ensure their veteran talent thrives in the corporate world.

In The Culture Solution, business consultant and The New York Times best-selling author of The Dream Manager and Off Balance presents the six enduring principles of a dynamic culture, designed in a way that is both intensely practical and inspiring. If you want to grow your business; attract, grow, and retain top talent; learn the key to hiring in the 21st century; teach every person in your organization that they have a role to play in making the culture better today than it was yesterday, this book is for you and every person on your team.

Are you feeling overwhelmed by the financial, legal, and technological complexities of dementia caregiving? You're not alone. Millions of families struggle to balance the emotional and practical demands of caring for a loved one with dementia. "Compassionate Care: A Practical Handbook for Dementia Caregiving" is your essential guide to navigating this challenging journey with confidence and peace of mind. This comprehensive resource provides expert advice, practical strategies, and compassionate support to help you: Secure your loved one's financial future: Discover key resources, ...

Why is good leadership so rare? Everyone has to manage up to some extent, but, frankly, some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss' unreasonable expectations or struggle with being handed out responsibilities but no authority, international behavioural expert Thomas Erikson is here to help.

Discover eight radical lessons from 100 of the world’s most inspiring organisations. Today’s workplaces are broken. Badly broken. The good news? There is a better way. And it's not just theory. It's already practiced in pioneering organisations around the globe. Drawing on Minnaar and De Morree’s visits to 100+ of the world’s most progressive organisations, this audiobook gives direct evidence that you can make work enjoyable and rewarding, while boosting performance and success.

Whether you're stuck in middle management, stalled in mid-career, or mulling over a major career change, sometimes the proverbial glass ceiling feels very real indeed - a barrier keeping you from fulfilling your potential. Unlike other books, which focus on fixing you, Kick Some Glass empowers you to break through your glass ceiling and guides you toward understanding your context and uncovering what you really want, what your definition of success is, what your values are, and how to set the goals to reach your potential.

Rookie Smarts addresses the questions every experienced professional faces: Will my knowledge and skills become obsolete and irrelevant? Will a young, inexperienced newcomer upend my company or me? How can I keep up? The answer is to stay fresh, keep learning, and know when to think like a rookie.

For most of us, the better we perform the more attention we receive. Yet for many “Invisibles”—skilled professionals whose role is critical to whatever enterprise they’re a part of—it’s the opposite: The better they do their jobs the more they disappear. In fact, often it’s only when something goes wrong that they are noticed at all. Millions of these Invisibles are hidden in every industry. You may be one yourself. And despite our culture’s increasing celebration of fame in our era of superstar CEOs and assorted varieties of “genius”—they’re fine with remaining anonymous.

To achieve efficiency, productivity, and significant results, you need to make the best use of the resources available to you. Productivity expert Maura Thomas helps you nurture the crucial resource that is your work culture and build productive habits for yourself and your team, without letting work take over your life. Everyone Wants to Work Here empowers you to define what productivity means for your team and to create conditions that support your own productivity. Starting with yourself, Thomas's holistic advice will help you develop productive strategies for your whole team.

Scientific research has found that your ability to resist the damaging effects of stress - your hardiness - can reduce stress-related illness and strengthen your ability to thrive under pressure. Hardiness, written by respected clinical and research psychologists, will help develop your psychological hardiness which, in turn, enables you to enjoy more of life's rewards. Mastering the 3 C's of hardiness - commitment, control, and challenge - is essential to increasing hardiness and responding effectively to stressful situations.

Are we driving off a digital cliff and heading for disaster, unable to focus, maintain concentration, or form the human bonds that make life worth living? Are media and business doomed and about to be replaced by amateur hour? Both visionary and practical, I Live in the Future & Here’s How It Works captures the zeitgeist of an emerging age, providing the understanding of how a radically changed media world is influencing human behavior.

This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier.

As management ages and prepares to work longer than previous generations, and Millennials join companies at steady rate, companies are suffering through tension and dissonance between Millennials and Boomers, and realizing that they can't just wait for management to age out to fix it. Finding productive ways to work across the generation gap is essential, and the organizations that do this well will have significant strategic advantages over those that don't.

Creating justice-centered organizations is the next frontier in DEI. This book shows how to go beyond compliance to address harm, share power, and create equity. Traditional DEI work has not succeeded at dismantling systems that perpetuate harm and exclude BIPOC groups.

Curious about psychology? This guide turns your interest into life-changing power. If you’re fascinated by the human mind—eager to unravel why we tick and how to harness that knowledge—this narrative guide is your gateway to transformation. Mind Matters: Why Studying Psychology Changes Everything isn’t a stuffy textbook—it’s a gripping journey through the mind, blending one man’s battle with anxiety into a roadmap for you, the psychology enthusiast. Who This Is For You, if you’re hooked on psychology podcasts, articles, or X threads—hungry to dive deeper. You, if you’re ...

ATTENTION STUDENTS: If you need to write a paper on avoiding conflict in organizations, then this is the perfect reference. It's simple, easy to understand, and right to the point. If you are most happy when things are going well with others at work, and you get stressed when they are not, then this book is for you. Like most people, you probably enjoy your job most when you accomplish goals. At some point, however, you need coworkers help complete tasks related to those goals since you do not have expertise in all areas. Those coworkers have an organizational responsibility to assist you, ...