Work Behavior

What if leaders stripped away all preconceptions about how business operates, allowing the organization to go back to its core and build itself back up to become something new—something so responsive, so innovative and resilient, it becomes virtually non-displaceable in the market? The Regenerative Business sets the stage for what is now only dreamt of by most of today's forward-thinking leaders and paves the path to make it possible.

Conquer the CPCE: Study Guide for the Counselor Preparation Comprehensive Examination offers a comprehensive exploration of essential topics in counseling. Covering critical areas such as human growth and development, social and cultural diversity, and counseling and helping relationships, this guide provides a deep dive into the foundational knowledge required for aspiring counselors. Each chapter is crafted to enhance understanding and provide clarity on complex concepts, making it an invaluable resource for students in counselor education programs. The guide delves into the intricacies ...

Goals is for anyone in the workplace who wants true success at work and at home. Designed after the Business Goals program, Jud Boies developed this practical guide for achieving what we want most while building relationships along the way. This book follows the life of Todd Hanson, a fictional character who reaches amazing success through the Business Goals program. Everything Todd goes through has happened in real life to people who have adopted the principles in this unique system.

One thing I have always thought about is whether lazy people can really be motivated well enough to achieve great things in life, if someone is reading inspirational quotes and listening to motivational speakers but not actually putting any effort into improving his or her own life, can anything really change in their lives? Every day we are lectured by these ''Be The Best You Can Be in life,'' coaches without telling us exactly what we need to do to get where we wannabe. These life coaches have made careers out of other people's misery. There was once a guy in my neighborhood who created a...

¿Qué pasaría si en lugar de este escenario se propiciara la felicidad en el trabajo como fin para ser felices como personas, y viceversa? A esta gran pregunta da respuesta Santiago Vázquez y lo hace desde la Psicología Positiva. Para el autor es imposible trabajar y vivir de otra forma y más cuando de aquí a que podamos jubilarnos tendrán que pasar unos cuantos años. Si vamos a trabajar 40 años o más, ¿podemos renunciar a intentar ser felices? La respuesta es un no rotundo.

O que o CEO quer que você saiba descreve os fundamentos por trás do sucesso de qualquer negócio—seja uma grande empresa ou uma barraca de frutas na feira. Contando fascinantes histórias de companhias como Uber, Amazon, Apple, Toyota, Netflix, Walmart, GE e Starbucks, Ram Charan demonstra que os melhores CEOs têm em comum a capacidade de reduzir a complexidade do negócio e focar na sua essência. Consultor de alguns dos executivos mais bem-sucedidos do mundo, Charan ensina a importância de conhecer a fundo a empresa na qual você trabalh.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

In A World Without Email, Cal Newport argues that this steady flow of distractions disrupts us from achieving any meaningful work, causes us undue stress and is costing businesses millions in the form of untapped potential. Newport shows us how to completely reimagine and redesign workflow and processes without the constant pings of emails distracting us.

Research shows that 1 in 4 adults will have a mental health issue in their lifetime, and yet we're still ill-equipped at work to address this common experience. The HBR Guide to Better Mental Health at Work collects advice from a variety of experts on addressing an array of mental health issues in the workplace, from supporting someone in a panic attack to navigating sensitive conversations to creating systemic and structural supports for all employees. Whether you suffer from a chronic condition or you manage someone who does, you'll find practical advice.

ATTENTION STUDENTS: If you need to write a paper on avoiding conflict in organizations, then this is the perfect reference. It's simple, easy to understand, and right to the point. If you are most happy when things are going well with others at work, and you get stressed when they are not, then this book is for you. Like most people, you probably enjoy your job most when you accomplish goals. At some point, however, you need coworkers help complete tasks related to those goals since you do not have expertise in all areas. Those coworkers have an organizational responsibility to assist you, ...

HGTV cofounder Susan Packard launches the next chapter in emotional intelligence (EQ) and shows you how to increase your personal satisfaction and productivity - in work and life - via her three-step path toward EQ Fitness.

Why are some entrepreneurs extremely successful while others can barely scrape by? What do they do differently than the rest? Is there a pattern to success?

In today’s high stakes game of business, the players on the team are the competitive advantage for any organization. But, only if they are on the field instead of on the bench. Blue-Collar Leadership® & Teamwork provides a simple, yet powerful and unique, resource for individuals who want to increase their influence and make a high impact. It’s also a resource and tool for leaders, teams, and organizations, who are ready to engage the front line to improve the bottom line.

In Nature of Work: The New Story of Work for a Living Age, Paul Miller, CEO and founder of Digital Workplace Group (DWG), and Shimrit Janes, DWG's director of knowledge, draw on patterns from forests and the natural world to illustrate a dynamic, vital, and more beautiful world of work that our hearts and minds know is possible.

In today’s age of Zoom calls and hybrid workplaces, how can leaders foster relationships that allow everyone to succeed? A trio of best friends and leadership consultants at SkyeTeam have the surprising answer: workplace success starts by being a friend. Meet the Ally Mindset, a model for proactive, thoughtful work relationships. As you heal adversarial relationships and strengthen weaker ties, you’ll find that when you have best friends at work—colleagues who have your back—you thrive.

Ever feel like you’re so busy and stressed that you forget to breathe? Bill Mitchell is here to help. A psychologist who specialises in rebalancing the lives of the overwhelmed, overstressed and overscheduled, in this book Bill brings you tried and tested, practical solutions that will help you protect your energy and prioritise what is most important. Find out how to prevent the drift towards burnout and poor mental health that so many of us suffer from in our busy modern lives. Your family - and your boss - will thank you.

The world of business has completely transformed in recent years. But one thing remains the same: Quality leadership is the hinge on which the fate of every organization swings. The Leadership Mind Switch provides the critical lessons you need to lead your company in a fully globalized business world where radical technologies reign supreme. Debra Benton and Kylie Wright-Ford have helped some of today's most top executives successfully position themselves and their companies for the future. Now, in this groundbreaking leadership guide, they share their insight with you.

Larson looks carefully into the challenges and opportunities that people and companies face today as work changes. Chapters address the issues that vital stakeholders experience in remote-work environments, including the remote worker, remote teams, managers of remote workers, and companies with remote workforces. Larson also incorporates real-world examples to illustrate key points and demonstrate best practices.

In lively prose that is as engaging as it is illuminating, Dattner tells a host of true stories of those he has worked with - from the woman who was so scapegoated by her colleagues that she decided to quit, to the clueless boss who was too quick to blame his staff. He shares a wealth of insight from the study of human evolution and psychology to reveal the underlying reasons why people are so prone to blaming and credit-grabbing; it's not only human nature, it's found throughout the animal kingdom.

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.