Work Leadership

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

When America aspired to break free from Britain, the real-life David-and-Goliath situation required that a full-blown cadre of dynamic leaders arise immediately from the revolutionary populace. As history shows, it did. Now, Donald T. Phillips - writer, speaker, and mayor of Fairview, Texas - uses those events to suggest ways that today's businesspeople can likewise overcome tough odds and achieve success. Goal-setting, communication, and risk-taking, Phillips writes, are just a few of the traits to be learned by studying Washington, Jefferson, and their colleagues.

Filled with practical advice and lessons, and backed by extensive research by Gentry and others, this book lays out the art, science, and practice behind learning and leading as a first time manager. Through first-hand accounts, stories, and other examples drawn from the experiences of first-time managers - including Gentry's own story of recently become a first-time manager himself - the book's practical, actionable content helps readers flip the old script, and write and live their new script.

In the newly revised second edition of Bridging the Soft Skills Gap: How to Teach the Missing Basics to the New Hybrid Workforce, veteran business advisor, speaker, and consultant Bruce Tulgan delivers a practical and incisive roadmap to developing crucial professionalism, critical thinking, and teamwork skills. An essential leadership handbook for executives, managers, and other business leaders, Bridging the Soft Skills Gap is a must-have resource for human resources professionals, team leaders, and front-line employees who deal with promising, but unpolished, talent.

In Your Brain at Work, Dr. David Rock goes inside Emily and Paul's brains to see how they function as each attempts to sort, prioritize, organize, and act on the vast quantities of information they receive in one typical day. Dr. Rock is an expert on how the brain functions in a work setting. By analyzing what is going on in their heads, he offers solutions Emily and Paul (and all of us) can use to survive and thrive in today's hyperbusy work environment - and still feel energized and accomplished at the end of the day.

Joel won the respect of America with his appearance on the CBS reality TV series Undercover Boss. A highly successful corporate executive, Joel Manby is unlike most other CEOs. As the 18 million viewers of Undercover Boss witnessed, Manby has a unique style of leadership - servant leadership - which has a profound impact on his employees. In this updated and expanded edition of Love Works, Manby demonstrates that leading with love is effective even in extremely difficult business environments, which he experienced at SeaWorld.

Virtual Training is the definitive guide to delivering virtual training that engages learners and makes new skills and behavioral changes stick. Jeb Blount, one of the most celebrated trainers and authors of our generation, walks you step-by-step through the seven elements of effective, engaging virtual learning experiences.

Imagine a company where people love coming to work and are highly productive on a daily basis. Imagine a company whose top executives, in a quest to create the most "fun" workplace ever, obliterate labor-management divisions and push decision-making responsibility down to the plant floor. Could such a company compete in today's bottom-line corporate world? Could it even turn a profit?

Spiritual and community lessons for embracing collective care, co-creating sustainable worlds, and responsibly meeting uncertain futures—a Zen and Indigenous take on building better, more balanced ways of being.

Nancy Lyons started her career not fitting in anywhere. She was a loudmouth, shared her ideas too much, and brought big energy. But there wasn't room for that in a traditional office. Nowhere did she ever feel empowered as an employee and valued for what she brought to work. So when she became a CEO and business owner herself, she set out to cultivate a work culture unlike anything she'd experienced before, starting with her mindset. In Work Like a Boss, she teaches everyone boss or not how to do it, too.

Need a role model for effective leadership? Try Santa Claus! Imagine the endless challenges that running his operation poses. There's juggling employees, equipment, facilities, resources, production, letter reading, scheduling, the big delivery, keeping everyone jolly - and the list goes on. It's mind boggling! How does he do it all? What are his secrets to success?

This book is for you if you want to do meaningful work that pays well. If you want to make a big career change without going back to school or taking a step down. If you’ve often wondered if there could be more out there for you. Spoiler alert: There is!

For women leaders who are done shrinking to fit and ready to lead with power, purpose, and presence—this is your book. Lead Like a Woman is a transformative leadership guide for high-achieving women who want to evolve their leadership style without sacrificing their values, energy, or authenticity. Whether you're in STEM, healthcare, executive roles, consulting, education, or mission-driven work, this book speaks directly to the lived experience of women navigating power, burnout, boundaries, and visibility. In this book, you will: Unhook from performative, misfit leadership models that ...

Don't leave creativity up to the "creatives" in your organization. Fostering creativity within your team can help your organization solve problems, create innovative products, break out into a new market, and even communicate and collaborate more effectively.

Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics.

Management guru Jill Geisler has coached countless men and women who want to build their leadership skills, help employees do their best work, and make workplaces happy and successful. In Work Happy, she provides a practical, step-by-step guide, based on real-world experience, respected research, and lessons that will transform managers and their teams. It's a workshop-in-a-book, designed to produce positive, immediate and lasting results.

Confessions of a Terrible Boss and How to Survive a Hostile Work Environment By Snorri Bergmansson and Alessia Patel Have you ever had a boss who made you want to pull your hair out? Or perhaps, as a leader, have you ever wondered if you’re unknowingly driving your team to despair? This book is your ultimate guide to understanding and overcoming toxic workplace dynamics. Part 1: Confessions of a Terrible Boss: My Journey of Micromanaging and Toxic Leadership Snorri Bergmansson takes you on a raw and candid journey through his experiences as a self-proclaimed terrible boss. From ...

In the modern workplace, employees collaborate. Managers are expected to be effective team leaders and employees are expected to be valued teammates. But many teams struggle. Being part of a struggling team can be unpleasant, but it can also hurt your career and waste company resources.

This Working Life is the audiobook you need to navigate your career with courage, openness and a good dose of laughter in these chaotic and uncertain times. Springing off the success of her ABC podcast, Lisa Leong, together with journalist Monique Ross, is bringing a deep curiosity to the world of work.

God has blessed you with a unique combination of talents, and discovering your God-given talents will inspire and energize you to learn more about yourself, your faith, your mission and your calling—all the things that drive you to live a thriving life, rich with purpose. But in today’s world, living a thriving life can be far more challenging. Gallup’s latest Wall Street Journal bestseller, "Wellbeing at Work," addresses the persistent global problems of mental health and other recent economic, health and social crises that have undermined the human spirit.