Workplace Conflict

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"

In the cutthroat world of office politics, where smiles can hide daggers and handshakes conceal ulterior motives, "Sheep's Clothing" emerges as your indispensable guide to survival. This razor-sharp manual doesn't just expose the wolves lurking in your workplace—it arms you with the wit and wisdom to outsmart them at their own game. Prepare to laugh, cringe, and nod in recognition as you journey through the corporate jungle, where sociopaths prowl the corridors of power. With a perfect blend of humor and hard-hitting advice, this book peels back the layers of workplace manipulation, ...

If you work in healthcare ... here's the workplace guide you need! Are Staboteurs in Your Midst? Are there bulliew in your workplace? Do you have to deal with pit bulls with lipstick? Has anyone intentionally undermined you? Does your workplace keep the disrupters? Have you ever thought about quitting? Every workplace has them ... the pit bulls that hide behind lipstick and designer clothes; snakes who flick their abrasive tongues and voice at any, and all; the scorpions who sting with a slap of their heavy backhand; the shrinks that seem innocent until you get in their space; and the slugs...

In The Enneagram Approach to Team Dynamics, Terry Sloan explores how the wisdom of the Enneagram can revolutionize modern teamwork and leadership. This insightful book delves into the nine personality types, revealing how each type interacts within a team, handles conflict, and contributes to collective success. Sloan demonstrates how understanding personality dynamics can enhance communication, resolve conflicts, and optimize team performance. Whether you’re a leader looking to foster a more cohesive team or a professional seeking to better understand your colleagues, this book provides ...

Women-to-women relationships in the workplace are...complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week - even your year. Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee.

We all need help navigating the politics of ministry. In The Politics of Ministry, Bob Burns, Tasha Chapman, and Donald Guthrie combine their long ministry experience with sociological research on the topic. Filled with real-life stories taken from a variety of ministry settings, this book sets out wise principles and practices that help us see more clearly the political dynamics at play in our churches and parachurch ministries.

Have you ever received an email that made your heart beat faster or spiked your blood pressure? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts, and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating in writing has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger.

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations.

The Language of Generations: The Power of Understanding People Building Stronger Families and Teams Through Empathetic Communication Do you ever feel like you're speaking different languages with your coworkers, kids, or even your parents? In today’s fast-paced, tech-driven world, miscommunication between generations isn’t just common—it’s one of the biggest invisible barriers to connection. The Language of Generations is your essential guide to bridging generational gaps and becoming a more empathetic, effective communicator—at work, at home, and everywhere in between. Whether ...

In Transforming Teams through Personality Insights, Terry Sloan explores the profound impact that understanding personality dynamics can have on team success. Drawing from psychology, leadership studies, and real-world case studies, this book provides a practical framework for managers, team leaders, and professionals looking to enhance collaboration, communication, and performance. By leveraging the personality model DISC, readers will gain actionable strategies to navigate workplace conflicts, optimize team strengths, and foster a culture of inclusion and productivity. Whether you're ...

Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.

Whether you’re leading a small team or a large organization, these two books provide valuable insights and practical advice for driving performance and achieving results. If you’re ready to become a truly impactful leader, while rising above conflict, then download this audiobook!

Transform Your Career with Resilience: Unlock the Secrets to Thriving in the Modern Workplace! Are you a young professional feeling overwhelmed by workplace challenges and setbacks? You're not alone. In today's fast-paced business environment, the pressure to succeed can be daunting. But what if you could equip yourself with the mental tools to not only navigate these challenges but also emerge stronger and more successful? The Resilient Professional offers a comprehensive guide to building the mental toughness needed to stress-proof your career. This book promises to transform your ...

Is your team falling apart from stress of remote working conditions? Find the root cause and resolve head-on with Managing Conflicts in Project. Managing Conflicts in Project is a key to real resolves to conflicts that generally occur in projects. The discussion spans from roles of stakeholders, managing conflicts through Project Management Body of Knowledge proposed practices of project management, to classification of conflicts, methods of identifying conflicts and methods of managing conflicts. Moreover, several case studies unfold real life experiences of conflicts, their classification...

To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you're juggling others' needs at the expense of your own? By managing up, down, and across the organization. Your success depends on it, whether you're a young professional or an experienced leader.

"Black and White in the Morning" follows the fiery relationship between Tom Black, a charismatic yet somewhat arrogant morning show host, and Daiyu White, a determined journalist with something to prove. When Daiyu joins Tom’s show as his co-host, tensions flare immediately. She initially arrives with a secret agenda—to outshine Tom and take over his position. However, their professional rivalry soon gives way to undeniable chemistry, leading to a battle of wits, emotions, and unexpected romance. The story unfolds in the high-stakes world of morning television, where ratings are king ...

Her plans for her Europe trip didn’t include falling in love! When Tiffany Gallagher flies to London to spend the holidays with her family, volunteering at a homeless shelter on Christmas Day isn’t part of her plan. Nor is having to travel to Edinburgh with Mac, the grump and cynical wounded Scottish photojournalist also volunteering at the shelter, to get the New Year's Eve she'd dreamed of, a Scottish Hogmanay. Returning to London, she sets up an ambitious back-to-work partnership between the shelter and Pettett & Mayfield's department store. But her scheme means she and Mac are ...

In today’s fast-paced and ever-evolving professional world, working with diverse personality types is not just a challenge but a necessity. One of the most difficult personalities to manage is the narcissist—a self-centered, often manipulative individual who can dominate the workplace environment, disrupt team dynamics, and diminish morale. But what if there was a proven way to turn their unique traits into tools for success, instead of triggers for chaos? In Working With Anyone, you’ll discover a groundbreaking 4-step blueprint to navigating narcissistic personalities at work. This ...

Let’s Get Civil – Expanded Leadership Guide (2025) A practical playbook for building trust, clarity, and accountability at work. Are workplace culture issues eroding your team’s trust, morale, or momentum? Are you tired of surface-level leadership advice that ignores the real power dynamics at play? Let’s Get Civil isn’t just a leadership book—it’s a culture repair toolkit for managers, HR leaders, DEI practitioners, executive coaches, and team facilitators who are ready to move beyond "nice" and into clarity-centered, trust-driven leadership. Inside, Dr. Martina Carroll-...