Assertiveness Skills for Managers and Supervisors
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Narrated by:
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Phil Woolley
About this listen
Between the extremes of passive and aggressive styles is an effective, winning management approach - the assertive style. Assertive doesn't mean overbearing, pushy, or autocratic. It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate - all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when you need it, and the quality you receive. Motivate others to perform as expected. Learn the skills that guarantee you'll leap the hurdles you face everyday, earn more respect at work, and feel better about your role as leader.
Learn how to understand the three styles of managing; specify what you need, when you need it, and set quality standards; motivate others to perform as expected; master the four R's of assertion; prepare for conflict and never be caught off guard again; negotiate conflict in the workplace; and communicate assertively and effectively.
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Josh Kaufman founded PersonalMBA.com as an alternative to the business school boondoggle. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. Now, he shares the essentials of entrepreneurship, marketing, sales, negotiation, operations, productivity, systems design, and much more, in one comprehensive volume. The Personal MBA distills the most valuable business lessons into simple, memorable mental models that can be applied to real-world challenges.
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Not an MBA, But A Damn Decent Experience.
- By Cori on 01-20-13
By: Josh Kaufman
What listeners say about Assertiveness Skills for Managers and Supervisors
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- Amazon Customer
- 09-06-22
pdf not available
I was unable to locate the pdf referenced. The book refers to it frequently
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Overall
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Performance
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- Loyal Stutzman
- 02-01-22
poor recording
good content but recorded in a class. extremely difficult to follow. much of the information is lost.
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