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Be Quiet, Be Heard

By: Susan R. Glaser PhD, Peter A. Glaser PhD
Narrated by: Susan R. Glaser PhD, Peter A. Glaser PhD
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Publisher's summary

Anyone can learn to communicate more effectively, whether within an organization or a family. Learn the secrets instinctively known to charismatic communicators and reap the rewards of increased influence and improved relationships. Under the wise guidance of Drs. Susan and Peter Glaser, listeners are shown how to raise delicate issues, convince without being overbearing, and resolve conflict and criticism constructively.

This ground-breaking work is drawn from decades of internationally acclaimed research, teaching, and consulting. The Glasers provide concrete methods, reliable models, flexible guidelines, and progressive steps, all easily adaptable to specific situations. Effective communication is vital - Be Quiet, Be Heard shows how simple and rewarding it is to learn.

©2006 Glaser & Associates, Inc (P)2010-present Glaser & Associates, Inc
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A nice listened to book

I saw in the past it was one of the book Barracks Obama read in his early days. I can understand now why. It a nice food for thought and action book.

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