Developed by experienced professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your ITIL 4 foundation exam. The audio is focused and high-yield, covering the most important topics you need to know to succeed on The Information Technology Infrastructure Library (ITIL) Level 4 foundation exam. The material is accurate, up-to-date, and broken down into bite-sized chapters. There are key takeaways following each chapter to drive home key points and quizzes to review commonly tested questions.

ITIL® 4 Direct, Plan and Improve (DPI) is a study guide designed to help students pass the ITIL® 4 Direct, Plan and Improve module. It provides students with the information they need to pass the exam, and help them become a successful practitioner, with additional guidance throughout which they can lean on once their training and exam are over.

Once upon a time, in the magical land of San Francisco, there lived a not-so-ordinary girl named Laurel Pettigrew. She was supposed to be the Chosen One. The plan was simple: She would vanquish the great evil Tybus in an epic battle. But destiny had other ideas, and Laurel's performance in the whole heroics department was a colossal flop. Now, instead of being a legendary hero, Laurel's the resident pariah of the magic realm. And what’s worse, the dark wizard Tybus swooped in, took over the realm, and forced all supernatural creatures to live under his tyrannical rule.

Introducing Project Management Mastery—the ultimate guide to mastering project planning and scope management. This comprehensive book is perfect for project managers, team leaders, and anyone responsible for managing projects of any size, complexity, or industry.

When you react, the event controls you. When you respond, you’re in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation.

By the man who helped invent the red-hot management process known as "Scrum", Scrum unveils what is wrong with the way we currently do work, and how a simple set of principles, applied in exactly the right sequence, can accelerate productivity and quality as much as 1,200 percent.

As organizations seek to boost revenue, cut costs, and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT directors and C-suite executives looking to transform the role of IT into a value-creating business partner.

Get complete coverage of all objectives included on the CompTIA Security+ exam SY0-601 from this comprehensive resource. Written by a team of leading information security experts, this authoritative guide fully addresses the skills required to perform essential security functions and to secure hardware, systems, and software. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations.

Essential CISM has been written with a single goal in mind - to present the CISM material in a way that is easy to absorb without leaving any content behind. Plenty of examples are included to drive the points home so that when it comes time to take the CISM exam, you are ready! The book is broken down into two sections. Section 1 covers basic concepts you will need to understand before hitting each domain. The CISM official exam guide is redundant across the domains, and so in this book you will encounter each topic once instead of having to rehash the same subject in different ways.

Over the last decade and a half, agile project management has surged in popularity across the globe. Organizations of all types and sizes have leveraged agile with enviable results. Agile project management is a flexible, responsive, and powerful tool for a project manager's toolkit. As a project manager, you know that agile will deliver tremendous organizational benefits, but do you know enough about agile to reap the rewards?

Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help listeners choose and evolve the right team patterns for their organization.

As the industry is moving towards maximum digitization there is consensus that DevOps practices help you deliver software faster, more reliably, and with fewer errors. So, whether you are from Business side or technical side; DevOps have to be your way forward. DevOps is set of practices and cultural values that have been proven to help organizations of all sizes improve their software release cycles, software quality, security, and ability to get rapid feedback on product development. This book is aimed at Consultant, Project Manager and people from techno commercial profiles who would be explaining the benefits of DevOps to client, internal leadership or project teams. As the crux of DevOps methodology lies in cultural transformation of the organization, people who are stakeholders in shaping this change must understand the overall alignment of business goals with this methodology.

With еvеrу раѕѕing day, mоrе аnd mоrе соmраniеѕ аrе turning towards the diffеrеnt methodologies оf Agile dеvеlорmеnt. This is hеlрing thе buѕinеѕѕ ѕесtоr tо bе mоrе rеѕроnѕivе tо the present day divеrѕе mаrkеt сhаngеѕ.

A straightforward look at the four domains of the ISACA Certified Information Security Manager exam. This book will help you get a firm grasp on the key topics needed for success with the exam. Included are over 120 practice questions covering the four domains of ISACA's CISM.

The PMP exam is the golden standard for project management professionals, but let's face it - it's tough to stay conscious when reading the PMBOK. This audiobook is the antidote. Everything you need to know to pass the PMP exam is included. Enjoy a fun-but-serious way of learning the PMP material, which includes some great mnemonics on memorizing knowledge areas, processes, and process groups.