At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.

Through a captivating business parable, Ken Blanchard and coauthors Susan Fowler and Laurence Hawkins show listeners how to apply the world-renowned Situational Leadership II method to their own development. The story centers on Steve, a young advertising executive who is about to lose his job. Through a series of talks with a One Minute Manager protégé named Cayla, Steve learns the three secrets of self leadership.

From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The Anatomy of Peace uses a fictional story to powerfully show listeners the way to transform conflict.

This third edition of an international best-seller - more than two million copies sold worldwide and translated into 33 languages - details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals.

Is your career as a mortgage officer stuck in a rut? Do you feel like you're spinning your wheels, year after year? Or are you new to the mortgage industry looking to reach new heights and obtain success in your professional life? In The Millionaire Loan Officer, you will meet Diane and Peter - two people in the mortgage business with completely different but interwoven stories. Based on real events and the teachings of mentor and author Scott Hudspeth, you'll follow these characters through the steps for success.

Another extraordinary business fable from the New York Times best-selling author Patrick Lencioni. This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

In his latest engrossing work of business fiction, best-selling author Patrick Lencioni provides a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.

Young, ambitious, and overwhelmed, Andrew O'Brien personifies a part of every leader as he wanders in search of the elusive silver bullet that will propel him to success. He happens upon an unlikely guide who distills the seemingly infinite list of leadership perils into the five temptations of a CEO. In an intense and often combative exchange, the two debate fundamental issues faced by all leaders, issues involving personal integrity and effectiveness in the ongoing struggle for success.

Business degree in hand, Logan enters the immense Universal Systems building and is hired as an organizational analyst - a trouble-shooter. His job: evaluate the company's five divisions, each on a separate level and each operating on startlingly unique principles. Which set of principles is successful? Why is most of the company's profit generated by one tiny division? What is real profit, anyway? And who is the enigmatic executive that Logan ends up reporting to?

Heather Bailey has been in charge of Silver Arches, the prestigious London shopping center, for several years. Financial turmoil brings a new investor to secure the future, and Heather finds herself playing office politics with the notoriously difficult entrepreneur Leo Flynn. When Leo demands that his daughter get a job at Silver Arches, things become even harder. Scarlett Flynn has never fit in. Not in the army, not in her father’s firm, not even in her own family. So starting work at Silver Arches won’t be any different, will it?

Awkward teenager Hugo Whittaker doesn’t know a cross-trainer from an elliptical bike, but getting strong is the only way to fight off his bullies. Unfortunately, Hugo paid for his membership by stealing his mother’s credit card - and it doesn’t take her long to track down her wayward son. She reluctantly allows him to continue using the gym, as long as she can keep an eye on him - and his undeniably intriguing instructor. There’s just one little problem: his instructor has a huge secret she absolutely cannot tell anyone, and his mother knows she’s hiding something.

Emily is a career-driven 30-something with big ambitions and a young family. She is making an impact as a leader at a tech company, but after being passed up for multiple promotions, she finds herself at a loss for how to improve. Fate answers her in the form of a kind - and surprisingly direct - older man in a coffee shop. A well-respected CEO before he retired, David has deep and rich leadership knowledge. Emily needs direction, and David is the perfect mentor.

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs.

To keep his job, struggling salesperson Alan Atleaster must master the Eight Rules of the Contrarian Salesperson - the essential elements of non-traditional selling. Based on the field-tested principles of the Sandler Selling System, The Contrarian Salesperson gives sales professionals a compulsively listenable primer on the eight essential elements of non-traditional selling.

There are millions of people who own small businesses - and millions struggle. The Highest Calling is the inspirational story of one of them: Troy Becker. Troy has struggled for 12 years with his remodeling business. Not making much money, working 70 hours per week, his family life suffering, Troy is frustrated and confused.

The Go-Giver tells the story of an ambitious young man named Joe who yearns for success. Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. Desperate to land a key sale at the end of a bad quarter, he seeks advice from the enigmatic Pindar, a legendary consultant referred to by his many devotees sim­ply as the Chairman.

Payton Kendall and J. D. Jameson are lawyers who know the meaning of objection. A feminist to the bone, Payton has fought hard to succeed in a profession dominated by men. Born wealthy, privileged, and cocky, J. D. has fought hard to ignore her. Face-to-face, they're perfectly civil. They have to be. For eight years they have kept a safe distance and tolerated each other as coworkers for one reason only: To make partner at the firm.

Based on real experiences that David Novak had as the Chairman and CEO of Yum! Brands, this parable will empower listeners to recognize the contributions of those around them in order to drive bigger and better results. It's not hard, it's not expensive, and you don't need an MBA or even a position of authority to do it. It's a deceptively simple principle that can have a huge impact on both your life and your business.

Katie Connelly has lived in San Francisco all her life. Her late father made his career as an ironworker on the Golden Gate Bridge, and the many stories of him trying to save jumpers still haunt her. When she's asked to write a history about the bridge, her research uncovers a secret journal hidden in her father's desk, pages of familiar advice penned by the hand of a stranger. The scribbled words tell of a promise ring and a distant love, clues that Katie hopes may answer her own unresolved sorrow.

At The Society for the Preservation of Pennsylvania Antiques, fundraiser Eleanor "Nell" Pratt solicits donations - and sometimes solves crimes. When a collection of George Washington's letters is lost on the same day that an archivist is found dead, it seems strange that the Society president isn't pushing for an investigation. Nell goes digging herself, and soon uncovers a long, rich history of crime.

When Maggie Banks arrives to run her best friend's struggling bookstore, she expects to sell bestsellers to the small-town clientele. But with the town on the map as a top literary destination and the tourist society bent on keeping businesses historic, Maggie is banned from selling anything written this century. So, when a series of mishaps suddenly tip the bookstore toward ruin, Maggie will have to get creative to keep the shop afloat. And in Maggie's world, bookish rules are made to be broken.

Rosa Guerrero beat the odds as she rose to the top of the corporate world. An attractive woman of a certain age, the longtime chief of human resources at Ellery Consumer Research is still a formidable presence, even if her most vital days are behind her. A leader who wields power with grace and discretion, she has earned the devotion and loyalty of her staff. No one admires Rosa more than her doting lieutenant Leo Smalls, a benefits vice president whose whole world is Ellery.

Katie Chandler had always heard that New York is a weird and wonderful place, but this small-town Texas gal had no idea how weird until she moved there. Everywhere she goes, she sees something worth gawking at and Katie is afraid she's a little too normal to make a splash in the big city. Working for an ogre of a boss doesn't help. Then, seemingly out of the blue, Katie gets a job offer from Magic, Spells, and Illusions, Inc., a company that tricks of the trade to the magic community. For MSI, Katie's ordinariness is an asset.

The apparent heart attack that killed kennel owner Max Turnbull has left seven pups in mourning, and his wife Peg suspecting foul play. But the only evidence is their missing prize pooch - a pedigreed poodle named Beau.

Staying overnight in a luxury hotel, Assistant U.S. Attorney Cameron Lynde overhears a high-profile murder involving a U.S. senator. Special Agent Jack Pallas is assigned to the investigation - the same Jack Pallas who still blames her for nearly ruining his career three years ago. Now the pair will have to put their rocky past behind them, focus on the case at hand - and smother the flame of their sizzling-hot sexual tension.

Every Christmas, three lovable angels visit Earth. Once a year, Shirley, Goodness, and Mercy are allowed to intervene (or, more accurately, interfere!) in human affairs. Despite their frequent misadventures and the chaos they often cause, things always seem to turn out right….

Penelope Drayton Spence made a choice years earlier, and picked marriage and family over a promising career as an investigative reporter. Now, divorced and with her children spread around the country, she is having second thoughts. A mysterious call from the Managing Editor of the Washington Post, offers her a second chance at big time journalism. He has a story so sensitive that the President of the United States personally asked the Post to leave it alone.

He stopped, hovering above her lips, giving her the opportunity to back away...create space between them. Instead, she leaned into him, met his kiss. The moments evaporated as he held her, a touch as light as if she were a cherry blossom he could crush. Get caught up in romance and suspense with this novella from award-winning author Cara Putman. Things were business as usual for family law attorney Ciara Turner, until she walked into her mentor’s office to find the judge had been murdered.

Mackenzie "Mack" Dalton is a Milwaukee bar owner with a nose for trouble - literally. A neurological glitch has left her with extra-perceptive senses. So when she stumbles upon a dead body in the alley behind the bar - the same spot where her own father was shot eight months earlier - she can tell right away there's something fishy in the air. The lead detective thinks there's a link between the two deaths, and he'll need Mack's help to sniff out the murderer. But when all the evidence points to her as the most likely culprit, it could be an early last call for Mack.

Four bodies, each with a single bullet wound in the back of the head, stacked like cordwood in a weed-choked vacant lot: That's the front-page news facing Carter Ross, investigative reporter with the Newark Eagle-Examiner. Immediately dispatched to the scene, Carter learns that the four victims - an exotic dancer, a drug dealer, a hustler, and a mama's boy - came from different parts of the city and didn't seem to know one another.