The "primes" are universal and unavoidable patterns of group behavior that emerge whenever people attempt to transform systems or collaborate to solve complex problems. Every change agent has felt their effect, but few can recognize, anticipate, and manage them. Unacknowledged, the primes can put any leadership agenda at risk. Once mastered, the primes become a force that drives intended outcomes.

Essentialism is more than a time-management strategy or a productivity technique. It is a systematic discipline for discerning what is absolutely essential, then eliminating everything that is not, so we can make the highest possible contribution toward the things that really matter.

Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in 90 days, or else Bill’s entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of the Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined.

Emily is a career-driven 30-something with big ambitions and a young family. She is making an impact as a leader at a tech company, but after being passed up for multiple promotions, she finds herself at a loss for how to improve. Fate answers her in the form of a kind - and surprisingly direct - older man in a coffee shop. A well-respected CEO before he retired, David has deep and rich leadership knowledge. Emily needs direction, and David is the perfect mentor.

Another extraordinary business fable from the New York Times best-selling author Patrick Lencioni. This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

This third edition of an international best-seller - more than two million copies sold worldwide and translated into 33 languages - details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals.

Eileen Sharp and Vic Hightower were frustrated. After years of profitable, predictable growth, Swan Services was in a rut. Meetings were called and discussions held, but few decisions were made and even less got done. People were pointing fingers and assigning blame, but nothing happened to solve Swan’s mounting problems. It felt as though they were working harder than ever but with less impact. The company Eileen and Vic had founded and built for 10 years was a different place. It just wasn’t fun anymore.

The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

As CEO, most everything that Rich O'Connor did had something to do with at least one of the four disciplines on his famed "yellow sheet." Rich never suspected that it would become the blueprint of an employee's plan to destroy the firm. Best selling author Lencioni brings us a fable that focuses on a leader's crucial role in building a healthy organization.

As the master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, you must transform everyday conversations in effective ways to get your message across.

The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead - and how she ultimately succeeded, not despite her many mistakes, but because of them. This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they're mopping floors and scrubbing toilets.

Young, ambitious, and overwhelmed, Andrew O'Brien personifies a part of every leader as he wanders in search of the elusive silver bullet that will propel him to success. He happens upon an unlikely guide who distills the seemingly infinite list of leadership perils into the five temptations of a CEO. In an intense and often combative exchange, the two debate fundamental issues faced by all leaders, issues involving personal integrity and effectiveness in the ongoing struggle for success.

"Silos" are organizations' vertical structures—but the word has become synonymous with barriers to workplace effectiveness and connotes deep political infighting. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. They cause stress, exasperation, and disappointment by forcing employees to fight bloody, unwinnable battles with people who should be teammates.

Business degree in hand, Logan enters the immense Universal Systems building and is hired as an organizational analyst - a trouble-shooter. His job: evaluate the company's five divisions, each on a separate level and each operating on startlingly unique principles. Which set of principles is successful? Why is most of the company's profit generated by one tiny division? What is real profit, anyway? And who is the enigmatic executive that Logan ends up reporting to?

There are millions of people who own small businesses - and millions struggle. The Highest Calling is the inspirational story of one of them: Troy Becker. Troy has struggled for 12 years with his remodeling business. Not making much money, working 70 hours per week, his family life suffering, Troy is frustrated and confused.

Based on real experiences that David Novak had as the Chairman and CEO of Yum! Brands, this parable will empower listeners to recognize the contributions of those around them in order to drive bigger and better results. It's not hard, it's not expensive, and you don't need an MBA or even a position of authority to do it. It's a deceptively simple principle that can have a huge impact on both your life and your business.

At The Society for the Preservation of Pennsylvania Antiques, fundraiser Eleanor "Nell" Pratt solicits donations - and sometimes solves crimes. When a collection of George Washington's letters is lost on the same day that an archivist is found dead, it seems strange that the Society president isn't pushing for an investigation. Nell goes digging herself, and soon uncovers a long, rich history of crime.

Eileen Sharp and Vic Hightower were frustrated. After years of profitable, predictable growth, Swan Services was in a rut. Meetings were called and discussions held, but few decisions were made and even less got done. People were pointing fingers and assigning blame, but nothing happened to solve Swan’s mounting problems. It felt as though they were working harder than ever but with less impact. The company Eileen and Vic had founded and built for 10 years was a different place. It just wasn’t fun anymore.

When local television news anchor Katherine Kyle is thrust into the national spotlight, it sets in motion a chain of events that will change her life forever. Jamison "Jay" Parker is an intensely career-driven Time magazine reporter; she has experienced love once, from afar, and given up on finding it again.... That is until circumstance and an assignment bring her into contact with her past.

Katie Chandler had always heard that New York is a weird and wonderful place, but this small-town Texas gal had no idea how weird until she moved there. Everywhere she goes, she sees something worth gawking at and Katie is afraid she's a little too normal to make a splash in the big city. Working for an ogre of a boss doesn't help. Then, seemingly out of the blue, Katie gets a job offer from Magic, Spells, and Illusions, Inc., a company that tricks of the trade to the magic community. For MSI, Katie's ordinariness is an asset.

The Unincorporated Man is a provocative social/political/economic novel that takes place in the future, after civilization has fallen into complete economic collapse. This reborn civilization is one in which every individual is incorporated at birth and spends many years trying to attain control over his or her own life by getting a majority of his or her own shares. Life extension has made life very long indeed.

When Maggie Banks arrives to run her best friend's struggling bookstore, she expects to sell bestsellers to the small-town clientele. But with the town on the map as a top literary destination and the tourist society bent on keeping businesses historic, Maggie is banned from selling anything written this century. So, when a series of mishaps suddenly tip the bookstore toward ruin, Maggie will have to get creative to keep the shop afloat. And in Maggie's world, bookish rules are made to be broken.

Once upon a time four aspiring authors met at their very first writers' conference. Ten years later they're still friends, survivors of the ultra-competitive New York publishing world. Mallory St. James is a workaholic whose best sellers support a lavish lifestyle. Tanya Mason is a single mother juggling two jobs, two kids, and too many deadlines. Faye Truett is the wife of a famous televangelist and the author of inspirational romances: No one would ever guess her explosive secret.

Penelope Drayton Spence made a choice years earlier, and picked marriage and family over a promising career as an investigative reporter. Now, divorced and with her children spread around the country, she is having second thoughts. A mysterious call from the Managing Editor of the Washington Post, offers her a second chance at big time journalism. He has a story so sensitive that the President of the United States personally asked the Post to leave it alone.

Liesl Weiss long ago learned to be content working behind the scenes in the distinguished rare books department of a large university, managing details and working behind the scenes to make the head of the department look good. But when her boss has a stroke and she's left to run things, she discovers that the library's most prized manuscript is missing.

In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.

Not Alone: First Encounter is a prequel to the globally acclaimed Not Alone series, set several years before two worlds collide under the weight of the grandest conspiracy of all time. For the first time ever, First Encounter lifts the curtain on a deadly series of events surrounding the initial meeting between the ruthless Richard Walker - untouchable head of the controversial Interspace Defense Agency - and a young truth-seeker from Birchwood, Colorado....

In need of a good adventure, Delaney Nichols takes the leap and moves to Edinburgh, Scotland, to start a job at The Cracked Spine. She doesn't know much about what she's gotten herself into other than that the work sounds exciting and that her new boss, Edwin MacAlister, has given her the opportunity of a lifetime.

When an Old Order Amish woman takes a job at a small-town pharmacy struggling to survive in a world of "big box" stores, her motive is to help her Plain community. But the advent of the holiday season brings an unusual mystery to the surface - and possibly love.

New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.