Scaling People
Tactics for Management and Company Building
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Narrated by:
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Claire Hughes Johnson
About this listen
From a Stripe and Google executive, a practical guide to company building and scaling the most important resource it has: its people.
A leader at both Google and Stripe from their early days, Claire Hughes Johnson has worked with founders and company builders to try to replicate their success. The most common questions she’s asked are not about business strategy—they’re about how to scale the operating structures and people systems of a rapidly growing startup.
Scaling People is a practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward—including guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms—can be applied to companies of any size, in any industry. Scaling People includes dozens of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes that really work.
Implementing effective leadership and management practices takes effort and discipline, but the reward is a sustainable, scalable company that’s set up for long-term success. Scaling People is a detailed roadmap for company builders to put the right operating systems and structures in place to scale the most important resource a company has: its people.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2023 Claire Hughes Johnson (P)2023 Stripe PressListeners also enjoyed...
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Story
Over the past five decades, the tech industry has grown into one of the most important sectors of the global economy, and Silicon Valley - replete with sprawling office parks, sky-high rents, and countless self-made millionaires - is home to many of its key players. But the origins of Silicon Valley and the tech sector are much humbler. At a time when tech companies’ influence continues to grow, The Big Score chronicles how they began.
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Worthwhile and engaging.
- By Materialsguy on 05-12-23
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Working in Public
- The Making and Maintenance of Open Source Software
- By: Nadia Eghbal
- Narrated by: Tara Oakes
- Length: 7 hrs and 35 mins
- Unabridged
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Performance
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An inside look at modern open-source software developers - and their influence on our online social world. Open-source software in which developers publish code that anyone can use has long served as a bellwether for other online behavior. In the late 1990s, it provided an optimistic model for public collaboration, but in the last 20 years it shifted to solo operators who write and publish code that's consumed by millions.
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Working (on GitHub) in Public
- By Alex Miller on 03-03-23
By: Nadia Eghbal
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The Geek Way
- The Radical Mindset That Drives Extraordinary Results
- By: Andrew McAfee
- Narrated by: Andrew McAfee, Sean Patrick Hopkins
- Length: 10 hrs and 6 mins
- Unabridged
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Performance
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Story
What is “being geeky?” It’s being a perennially curious person, one who's not afraid to tackle hard problems and embrace unconventional solutions. McAfee shows how the geeks have created a new culture based around four norms: science, ownership, speed, and openness. The geek way seems odd at first. It's not deferential to experts, fond of planning and process, afraid of mistakes, or obsessed with "winning." But it explains everything from why Montessori babies turn out to be creative tinkerers to how newcomers are disrupting industry after industry (and still just getting started).
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The geek way is one of many way!
- By Butle1la on 11-20-24
By: Andrew McAfee
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The Missing Billionaires
- A Guide to Better Financial Decisions
- By: Victor Haghani, James White
- Narrated by: Victor Haghani, Jon Vertullo
- Length: 11 hrs and 12 mins
- Unabridged
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Performance
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Story
Over the past century, if the wealthiest families had spent a reasonable fraction of their wealth, paid taxes, invested in the stock market, and passed their wealth down to the next generation, there would be tens of thousands of billionaire heirs to generations-old fortunes today. The puzzle of The Missing Billionaires is why you cannot find one such billionaire on any current rich list. There are a number of explanations, but this book is focused on one mistake which is of profound importance to all investors: poor risk decisions, both in investing and spending.
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Play by play description of the stock market being a casino & how to play it…or not!
- By Monag764 on 06-22-24
By: Victor Haghani, and others
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High Growth Handbook
- By: Elad Gil
- Narrated by: Kevin Stillwell
- Length: 12 hrs and 26 mins
- Unabridged
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Global technology executive, serial entrepreneur, and angel investor Elad Gil has worked with high-growth, tech companies like Airbnb, Twitter, Google, Stripe, and Square as they've grown from small companies to global enterprises. Across all of these breakout companies, a set of common patterns has evolved into a repeatable playbook that Gil has now codified in High Growth Handbook.
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Superb
- By Rancher on 08-10-18
By: Elad Gil
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Pieces of the Action
- By: Vannevar Bush
- Narrated by: Adam Grupper
- Length: 14 hrs and 30 mins
- Unabridged
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Over a 60-year career in public affairs, Vannevar Bush—engineer, inventor, educator, and public face of government-funded science—sought to eliminate roadblocks to innovation in science and technology. In Pieces of the Action, a collection of memoir-essays, he reflects on his role in shaping the policies and organizations that powered American research and development in the mid-20th century.
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Perspective
- By Steve K RI on 10-25-24
By: Vannevar Bush
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The Big Score
- The Billion-Dollar Story of Silicon Valley
- By: Michael S. Malone
- Narrated by: Kevin Stillwell
- Length: 20 hrs and 8 mins
- Unabridged
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Overall
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Performance
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Story
Over the past five decades, the tech industry has grown into one of the most important sectors of the global economy, and Silicon Valley - replete with sprawling office parks, sky-high rents, and countless self-made millionaires - is home to many of its key players. But the origins of Silicon Valley and the tech sector are much humbler. At a time when tech companies’ influence continues to grow, The Big Score chronicles how they began.
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Worthwhile and engaging.
- By Materialsguy on 05-12-23
-
Working in Public
- The Making and Maintenance of Open Source Software
- By: Nadia Eghbal
- Narrated by: Tara Oakes
- Length: 7 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
An inside look at modern open-source software developers - and their influence on our online social world. Open-source software in which developers publish code that anyone can use has long served as a bellwether for other online behavior. In the late 1990s, it provided an optimistic model for public collaboration, but in the last 20 years it shifted to solo operators who write and publish code that's consumed by millions.
-
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Working (on GitHub) in Public
- By Alex Miller on 03-03-23
By: Nadia Eghbal
-
The Geek Way
- The Radical Mindset That Drives Extraordinary Results
- By: Andrew McAfee
- Narrated by: Andrew McAfee, Sean Patrick Hopkins
- Length: 10 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
What is “being geeky?” It’s being a perennially curious person, one who's not afraid to tackle hard problems and embrace unconventional solutions. McAfee shows how the geeks have created a new culture based around four norms: science, ownership, speed, and openness. The geek way seems odd at first. It's not deferential to experts, fond of planning and process, afraid of mistakes, or obsessed with "winning." But it explains everything from why Montessori babies turn out to be creative tinkerers to how newcomers are disrupting industry after industry (and still just getting started).
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The geek way is one of many way!
- By Butle1la on 11-20-24
By: Andrew McAfee
-
The Missing Billionaires
- A Guide to Better Financial Decisions
- By: Victor Haghani, James White
- Narrated by: Victor Haghani, Jon Vertullo
- Length: 11 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
Over the past century, if the wealthiest families had spent a reasonable fraction of their wealth, paid taxes, invested in the stock market, and passed their wealth down to the next generation, there would be tens of thousands of billionaire heirs to generations-old fortunes today. The puzzle of The Missing Billionaires is why you cannot find one such billionaire on any current rich list. There are a number of explanations, but this book is focused on one mistake which is of profound importance to all investors: poor risk decisions, both in investing and spending.
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Play by play description of the stock market being a casino & how to play it…or not!
- By Monag764 on 06-22-24
By: Victor Haghani, and others
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Wiring the Winning Organization
- By: Gene Kim, Steve Spear
- Narrated by: Alex Knox
- Length: 10 hrs and 52 mins
- Unabridged
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Story
In their eagerly awaited book, Kim and Spear bring to light a new theory of high-achieving organizations. They examine how companies solve the most important problems better, faster, and easier than their competitors by quickly and regularly closing the gap between aspirations and real-world success. This book teaches companies that are struggling to perform how to achieve the continual greatness seen in the best of the best.
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Powerful tools and a insights
- By Sean Brooks on 04-06-24
By: Gene Kim, and others
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An Elegant Puzzle: Systems of Engineering Management
- By: Will Larson
- Narrated by: Tiffany Morgan
- Length: 6 hrs and 36 mins
- Unabridged
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Getting to the good solutions of complex management challenges can make the difference between fulfillment and frustration for teams, and, ultimately, the success or failure of companies. Will Larson's An Elegant Puzzle orients around the particular challenges of engineering management - from sizing teams to technical debt to succession planning - and provides a path to the good solutions.
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Terrible narrator
- By Violet on 06-05-19
By: Will Larson
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Where Is My Flying Car?
- By: J. Storrs Hall
- Narrated by: Jonathan Todd Ross
- Length: 14 hrs and 1 min
- Unabridged
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The science fiction of the 1960s promised us a future remade by technological innovation: We’d vacation in geodesic domes on Mars, have meaningful conversations with computers, and drop our children off at school in flying cars. Fast-forward 60 years and we’re still stuck in traffic in gas-guzzling sedans and boarding the same types of planes we flew in over half a century ago. What happened to the future we were promised? In Where Is My Flying Car?, J. Storrs Hall sets out to answer this deceptively simple question.
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More than just flying cars
- By Daniel Fudge on 09-10-23
By: J. Storrs Hall
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Flow Engineering
- From Value Stream Mapping to Effective Action
- By: Steve Pereira, Andrew Davis
- Narrated by: Rene Ruiz
- Length: 8 hrs and 25 mins
- Unabridged
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Tired of misalignment, friction, and stalled workflow? Flow Engineering is a practical guide to using value stream mapping techniques to align teams, unlock innovation, and optimize performance. Based on foundations from Value Stream Mapping, cybernetics, and the Toyota Production System, Flow Engineering's lightweight and iterative practices build the value, clarity, and flow required for effective collaboration and collective action.
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not for listening while driving
- By minimiri on 08-07-24
By: Steve Pereira, and others
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Scientific Freedom
- The Elixir of Civilization
- By: Donald W. Braben
- Narrated by: Simon Bowie
- Length: 10 hrs and 9 mins
- Unabridged
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Performance
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Story
So rich was the scientific harvest of the early 20th century that it transformed entire industries and economies. Max Planck laid the foundation for quantum physics, Barbara McClintock for modern genetics, Linus Pauling for chemistry - the list goes on. In the 1970s, the nature of scientific work started to change.
By: Donald W. Braben
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Engineering Management for the Rest of Us
- By: Sarah Drasner
- Narrated by: Phil Hawksworth
- Length: 5 hrs and 41 mins
- Unabridged
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A lot of Engineering Managers and leaders studied for years and years to become the best Engineer they possibly could be... and then they were promoted. It can be very tough for those of us who didn't go into Engineering with the distinct concept that we would become managers, but still want to do our best to support our teams. I wrote this book because there's so much no one told me about management that I wished I would have known. There's a lot to be purposeful about that many of us learn on the job, and worse: learn on people.
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Great tips, but the audio has some issues
- By Shawna Donnelly on 11-02-24
By: Sarah Drasner
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Get Together: How to Build a Community with Your People
- By: Bailey Richardson, Kevin Huynh, Kai Elmer Sotto
- Narrated by: Bailey Richardson, Kai Elmer Sotto, Kevin Huynh
- Length: 2 hrs and 46 mins
- Unabridged
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Get Together is a practical and heartfelt guide to cultivating a community. Whether starting a run crew, connecting with fans online, or sparking a movement of K-12 teachers, the secret to getting people together is this: Build your community with people, not for them. In Get Together, Bailey, Kevin, and Kai share true stories of everyday people who created thriving communities, both in-person and online.
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nothing new or amazing.
- By Homeowner on 02-05-20
By: Bailey Richardson, and others
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How Big Things Get Done
- The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything in Between
- By: Bent Flyvbjerg, Dan Gardner
- Narrated by: Rob Shapiro
- Length: 7 hrs and 16 mins
- Unabridged
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Nothing is more inspiring than a big vision that becomes a triumphant, new reality. Think of how the Empire State Building went from a sketch to the jewel of New York's skyline in twenty-one months, or how Apple’s iPod went from a project with a single employee to a product launch in eleven months.
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Great on Project Mgmt But Uninformed on Renewables
- By Richard Redano on 03-09-23
By: Bent Flyvbjerg, and others
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Boom
- Bubbles and the End of Stagnation
- By: Byrne Hobart, Tobias Huber
- Narrated by: Rob Grannis
- Length: 8 hrs and 49 mins
- Unabridged
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A timely investigation of the causes of technological and scientific stagnation, and a radical blueprint for accelerating innovation. From the Moon landing to the dawning of the atomic age, the decades prior to the 1970s were characterized by the routine invention of transformative technologies at breakneck speed. By comparison, ours is an age of stagnation. Median wage growth has slowed, inequality and income concentration are on the rise, and scientific research has become increasingly expensive and incremental.
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Booms are good, actually
- By Ryan L on 11-25-24
By: Byrne Hobart, and others
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The Making of Prince of Persia
- Journals 1985 - 1993
- By: Jordan Mechner
- Narrated by: Yuri Lowenthal
- Length: 5 hrs and 56 mins
- Unabridged
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Story
The creator of one of the most innovative and best-selling video games of all time gives an unvarnished look into the process in this one-of-a-kind compilation. Before Prince of Persia was a best-selling video game franchise and a Disney movie, it was an Apple II computer game created and programmed by one person: Jordan Mechner.
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Rare look back
- By MER on 09-19-22
By: Jordan Mechner
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Leading Effective Engineering Teams
- Lessons for Individual Contributors and Managers from 10 Years at Google
- By: Addy Osmani
- Narrated by: Ray Greenley
- Length: 9 hrs and 34 mins
- Unabridged
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In this insightful and comprehensive guide, Addy Osmani shares more than a decade of experience working on the Chrome team at Google, uncovering secrets to engineering effectiveness, efficiency, and team success. Engineers and engineering leaders looking to scale their effectiveness and drive transformative results within their teams and organizations will learn the essential principles, tips, and frameworks for building highly effective engineering teams.
By: Addy Osmani
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Scaling Up
- How a Few Companies Make It...and Why the Rest Don't, Rockefeller Habits 2.0
- By: Verne Harnish
- Narrated by: Spencer Cannon
- Length: 8 hrs and 49 mins
- Unabridged
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It's been over a decade since Verne Harnish's best-selling book Mastering the Rockefeller Habits was first released. Scaling Up: How a Few Companies Make It...and Why the Rest Don't is the first major revision of this business classic. In Scaling Up, Harnish and his team share practical tools and techniques for building an industry-dominating business.
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Literally Useless | No Way 5 Star Reviews are real
- By Michael on 01-23-15
By: Verne Harnish
What listeners say about Scaling People
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Graham Sibley
- 06-19-23
The new scaling textbook
Claire’s book captures much of the best from it’s predecessors, such as the effective executive and high output management. Yet it goes further in not only providing general guidance, but providing frameworks, templates, and anecdotal examples that bring the guidance to life. This I should be the Scaling 101 textbook for anyone building a large organization from the ground up.
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- HSP88
- 08-07-23
Great tactical book on people management
Essential for all leaders, managers, and startup founders. If you want to learn about the tactics of company building and people management, highly recommend you read or listen to this books.
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- Anonymous User
- 02-25-24
learned a lot, true manual
I had to by this a a book too. it's now my go-to solution when I need help
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- J Kuo
- 03-16-24
Comprehensive and practical handbook for operating conpanies
I've been at big and small companies and read dozens of books on business and this is one of the best.
I listed to it beginning to end and it was a reminder of some of the best practices I've seen that have helped the orgs I've been on be effective. If you are a leader at a growth stage company or of a org at a large company this is a must read. I'm going to recommend it to my entire team.
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1 person found this helpful
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- Wes Winham
- 05-03-23
Great tactics and mental models for scaling
The author (COO @ Stripe) says this is a book not necessarily meant to be read straight through, but as a startup founder it was a great read anyway. The templates online are also top notch
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1 person found this helpful
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- Shoppinginthefog
- 03-10-24
Good guidance for new managers, good reminders for existing
A bit too tactical for what I was looking for but well structured with some great insights.
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- Max Kaplan
- 12-15-23
One of the best manuals for managers and organizational consultants
Accurate, well explained and in depth view of management topics. The manual describes the main topics of managing teams, performance evaluation and how to act accordingly
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- Darren Hemsing
- 05-12-24
The book I wish was available years ago!
The book was well written and covered management topics I thought I knew, but the author explained the background behind them and provided context for most cases. I wish I had read this book years ago, although it being a post-Covid title that would make such a thing hard to do.
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- chetyarbrough.blog
- 07-13-23
COMPANY BUILDING
In "Scaling People", Claire Hughes Johnson offers an insightful and actionable skill-set for both creators and managers of eleemosynary, government, and business organizations. She explains how large and small organizations can become more effective in executing their plans for development. Johnson suggests every successful organization must have a clear statement of mission. "Mission" statements are the beginning of an entrepreneur's creation of a company, a non-profits' purpose, or a government's departmental objective.
A large part of Johnson's book is how to make organization' managers effective leaders of their respective management teams. Johnson explains teams are organized to achieve goals to meet an organization's mission as a sin quo non of success. Johnson's book about organizational management is based on her challenging experience as a manager for Google and as the Chief Operating Officer for a successful tech company called Stripe.
"Scaling people..." is a great addition to the literature of organizational management. "Scaling people..." is an excellent tool for forward thinking organizations interested in growing and improving their performance.
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- Rurik McKaiser
- 07-19-23
Awesome!
One of the best and most edifying books on organisations that I have ever read!
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