Stellar Customer Service Audiobook By Pryor Learning cover art

Stellar Customer Service

How to Keep Them Coming Back for More

Pre-order with offer Pre-order for $0.00
Offer ends April 30, 2025 at 11:59PM PT.
Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 3 months. Cancel anytime.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.

Stellar Customer Service

By: Pryor Learning
Narrated by: Dan Strutzel
Pre-order with offer Pre-order for $0.00

$14.95/mo. after 3 months. Offer ends April 30, 2025 11:59PM PT. Cancel anytime.

$14.95/month after 30 days. Cancel anytime.

Pre-order for $17.49

Pre-order for $17.49

Confirm pre-order
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
Cancel

About this listen

Who is the most important employee in a company? The CEO? The CFO? No. The most important employee is the customer service representative.

Customer service reps are the face of your company. They are the people that the public sees and deals with. Their attitude and behavior will dictate whether customers come back a second (or third) time.

  • How to understand customers
  • How to lead and empower a customer service team
  • How to give customers what they want
  • The path to extraordinary service
  • The power of active listening
  • How to deal with difficult customers
  • How to keep your own emotions at bay with obnoxious people
  • The role of compromise in customer relations
  • Tips for sticky situations
  • Follow-up to ensure repeat business
  • And much, much more!

In an ever-evolving technological era, the role of employees in a business—and how they handle the people who buy your product or service—ironically becomes far more important than ever before. As it becomes easier to lose sight of the people factor, the more you need to focus on it.

More than 3 million organizations and 13 million individuals—from startups to the Fortune 500—choose Pryor Learning because it provides more for their training dollars than anyone else. Pryor Learning is the wise choice for igniting, upgrading, and upskilling professionals of all levels.

Stellar Customer Service gives you access to the wisdom and expertise of Pryor Learning in enhancing customer service at all levels and all industries. Anyone whose job has a public interface—and anyone who manages personnel who do—will find this book a concise, enjoyable, and indispensable guide.

©2025 Pryor Learning (P)2025 G&D Media
Career Success Marketing & Sales

What listeners say about Stellar Customer Service

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.