When Chief Joe Pfeifer led his firefighters to investigate an odor of gas in downtown Manhattan on the morning of 9/11, he had no idea that his life was about to change forever. A few moments later, he watched as the first plane crashed into the World Trade Center. Pfeifer, the closest FDNY chief to the scene, spearheaded rescue efforts on one of the darkest days in American history.

On Tuesday, September 11, 2001, Michael Benfante went to work, just like he had day after day, at his office on 81st floor in the World Trade Center North Tower. Moments after the first plane struck, just 12 floors above him, Benfante organized his terrified employees, getting them out of the office and moving down the stairwells. On his way down, he and another co-worker encountered a woman in a wheelchair on the 68th floor.

The New York Times best-selling author of 13 Hours and Lost in Shangri-La delivers his most compelling and vital work yet - a spellbinding, heartbreaking, and ultimately uplifting narrative, years in the making, that weaves together myriad stories to create the definitive portrait of 9/11.

Jill and Derick knew a normal life wasn’t possible for them. As a star on the popular TLC reality show 19 Kids and Counting, Jill grew up in front of viewers who were fascinated by her family’s way of life. She was the responsible, second daughter of Jim Bob and Michelle’s nineteen kids; always with a baby on her hip and happy to wear the modest ankle-length dresses with throat-high necklines.

Beginning in the predawn hours of airports in the Northeast, we meet the ticket agents who unknowingly usher terrorists onto their flights, and the flight attendants inside the hijacked planes. In New York City, first responders confront a scene of unimaginable horror at the Twin Towers. From a secret bunker underneath the White House, officials watch for incoming planes on radar. Aboard the small number of unarmed fighter jets in the air, pilots make a pact to fly into a hijacked airliner if necessary to bring it down.

It was one of the most searing images of the twentieth century: two young boys, two princes, walking behind their mother’s coffin as the world watched in sorrow—and horror. As Princess Diana was laid to rest, billions wondered what Prince William and Prince Harry must be thinking and feeling—and how their lives would play out from that point on.

The beloved star of Friends takes us behind the scenes of the hit sitcom and his struggles with addiction in this candid, funny, and revelatory memoir that delivers a powerful message of hope and persistence. In an extraordinary story that only he could tell, Matthew Perry takes listeners onto the soundstage of the most successful sitcom of all time while opening up about his private struggles with addiction. Candid, self-aware, and told with his trademark humor, Perry vividly details his lifelong battle with the disease and what fueled it despite seemingly having it all.

Erik Ronningen was on the 71st floor of the North Tower on September 11, 2001, when American Airlines Flight 11 struck the building. After an incredible, near miraculous journey down through the acrid, smoke-filled building, Erik tried to get to the security command center in the South Tower. Unable to do so, he was the last person to make it out of the South Tower alive. Here is the story of his harrowing escape, interwoven with the accounts of 14 others who were lucky enough to be able to recount them.

After years of hiding her addiction from everyone—stockpiling pills in her Louboutins and elaborately scheduling her withdrawals between PTA meetings, baby showers, and tennis matches—Laura Cathcart Robbins is running out of places to hide. She has learned the hard way that even her high-profile marriage and Hollywood lifestyle can’t protect her from the pain she’s keeping bottled up inside. Facing divorce, the possibility of a custody battle, and the insistent voice of internalized racism that nags at her as a Black woman in a white world, Laura wonders just how much more she can take.

As hundreds of rescue workers waited on the ground, United Airlines Flight 232 wallowed drunkenly over the bluffs northwest of Sioux City. The plane slammed onto the runway and burst into a vast fireball. The rescuers didn't move at first: nobody could possibly survive that crash. And then people began emerging from the summer corn that lined the runways. Miraculously, 184 of 296 passengers lived. No one has ever attempted the complete reconstruction of a crash of this magnitude.

Outsider. Misfit. Criminal. Convict. . . . Movie star. Family man. Comedy legend. Joey Diaz has been called every name in the book (and then some). Now, for the first time, he shares the story of his unlikely rise to fame in his own words—with no punches pulled.

On September 11, 2001, Lisa Beamer was thrust into the national spotlight after her husband, Todd, became an American hero by preventing terrorist hijackers from almost certainly flying United Flight 93 into the White House or the United States Capitol. Instead, Todd led a group of passengers to resist the hijackers, forcing the plane to crash into a Pennsylvania field. Todd and the other heroes of Flight 93 gave their lives so that untold others would be spared. Nothing could be more heroic. Lisa is now telling that story, and much more.

In this fascinating narrative, therapist Catherine Gildiner presents five of what she calls her most heroic and memorable patients. Among them: A successful, first-generation Chinese immigrant musician suffering sexual dysfunction; a young woman whose father abandoned her at age nine with her younger siblings in an isolated cottage in the depth of winter; and a glamorous workaholic whose narcissistic, negligent mother greeted her each morning of her childhood with "Good morning, Monster". Each patient presents a mystery, one that will only be unpacked over years.

From a junkie addicted to methamphetamines to a federal judge, Mary Beth O'Connor's memoir shares her inspiring journey from rock bottom to resilience as she forged a personal path to recovery from trauma and addiction. Searing, unsettling, and ultimately triumphant, Judge O'Connor's debut memoir takes listeners on a wild ride through the rock-bottom underbelly of intravenous drug addiction to the hallowed halls of justice, where she rose to the pinnacle of success as a federal judge.

Dave Pelzer was brutally abused as a child by his emotionally unstable, alcoholic mother. She considered him a slave - no longer a boy, but an "it". He was physically and mentally tortured and starved. The outside world knew nothing of the nightmare he experienced behind closed doors, and his father was aware of the abuse but turned to denial and alcohol. The abuse only fueled a determination to survive and become stronger.