Preview
  • The Great Digital Transformation

  • Reimagining the Future of Customer Interactions
  • By: Gerard Szatvanyi
  • Narrated by: Alan Adelberg
  • Length: 4 hrs and 52 mins
  • 5.0 out of 5 stars (3 ratings)

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The Great Digital Transformation

By: Gerard Szatvanyi
Narrated by: Alan Adelberg
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Publisher's summary

Dare to dream

What does it take to digitally transform? Szatvanyi is aware of the obstacles, and he doesn’t shy away from tough topics in the retail space, including the challenges surrounding stores and misunderstandings about remote work. Rather, in an approachable “around the fireplace” style, he extends his hand and invites listeners to sit back with him and dream. After all, with the technologies available today, the possibilities are nearly endless. Szatvanyi points out that the starting line is not a budget review or the development of a to-do list. Rather, it’s a thinking exercise; a conversation, if you will, about what could be.

In his pragmatic way, Szatvanyi turns the complicated topic of digital transformation into easy-to-digest segments. What other strategy allows you to play video games for a few hours and try on headsets? Yet that’s exactly what Szatvanyi advises. Doing so can help listeners understand the potential of these technologies. After engaging in up-and-coming channels, it’s often easier to imagine ways to use them to interact with customers. With personal examples and case studies sprinkled throughout, listeners shift from thinking about new ways to live and work to seeing them in action.

Szatvanyi lays out:

• What digital transformation is

• How to be customer-centric

• Ways to create mobile experiences

• The purpose of on-the-ground stores

• How to engage in video

• Guidelines to give employees meaningful tasks

• Ways to reimagine remote work

• What to know about headless commerce

• How to target a niche market

• Why building a community matters

• How to capture data the right way

• Best practices for setting up teams and systems

©2023 Gerard Szatvanyi (P)2023 Advantage Media Group, Inc.
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What listeners say about The Great Digital Transformation

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Great Read For Business Owners

The book makes you dream about new world of possibility for businesses, integrating digital and physical worlds of commerce with modern and future tech. It has a lot of great examples and real file stories to illustrate the topic.

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Embracing Digital Transformation

Provoking listening. A great resource with real use cases, for individuals and organizations looking to gain a deeper understanding of digital transformation and its impact on businesses. Gerry provides valuable insights into the latest trends, technologies, and strategies for implementing digital transformation initiatives. Digital transformation requires a more comprehensive approach that involves not only digitizing data and processes, but also rethinking business models, customer experiences, and organizational culture. By embracing digital transformation, businesses can gain a competitive advantage, increase revenue, and improve profitability.
The only way to change the world is to change your perspective. Thanks for sharing your perspectives!

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1 person found this helpful