• 06 Vicki Shillington: 3 Phases of Successful Change Management

  • Sep 1 2022
  • Length: 32 mins
  • Podcast

06 Vicki Shillington: 3 Phases of Successful Change Management

  • Summary

  • 3 Phases of Successful Change Management

    Navigating change during times of chaos can challenge even the most seasoned leaders. Fortunately, Vicki Shillington at ThinqShift.com has synthesized change curve theory into a simple three phases model that uses an empathic approach to managing people while keeping the business productive and profitable. The three-phase model outlines the characteristics of the chaos, acceptance and new normal stages with thoughts on how to reduce fear and increase physiological safety to remain proactive and open to opportunity. One thing that remains constant in life is change. And, there’s no right answer. But, having the tools and skills as a leader to know when to push the boundaries and when to ease off and meet people where they’re at can be the difference between surviving and thriving. Clear your desk and silence your notifications for this in depth look at the three phases of successful change management during chaotic times podcast.

    Main topics

    In this episode, we're going to look at ways leadership can effectively help their teams and employees feel safe by reframing their mental models of what compassion and empathy look like at work.

    00:22 - Introduction
    00:27 - Understanding change and how to respond in a way that makes people feel safe during uncertainty
    01:37 – Remember that we’re human beings, not human doings

    03:28 – Chaos phase
    05:36 – Showing high empathy at work
    07:55 – Acceptance phase
    10:24 – Accepting the possibility of possibilities
    13:36 – Staying one step ahead with purpose
    14:31 – Binary approach to business success, from the individual to the collective
    17:11 - Taking care of yourself as a leader
    19:37 - The new normal phase
    21:14 - Capitalizing on opportunities
    25:57 – Focus on what is in your control
    26:45 – Meeting people where they’re at without trying to fix them
    28:35 – New normal at the world level

    Guest bios

    Vicki Shillington, Chief Happiness Officer at ThinqShift. Vicki's expertise is in digital transformation, organization effectiveness and culture shifting. Her sweet-spot is in tackling the underlying culture shifts required for true organizational transformation. She loves to bring the core principles of positive psychology to help shift mindsets and help others learn how to flourish no matter what their circumstances. She orchestrates results and happiness!

    Links to additional resources

    Vicki Shillington’s ThinqShift website: http://thinqshift.com

    Follow Leader Lounge Community on Spotify: http://leaderlounge.community

    Follow Leader Lounge Community on Instagram: https://www.instagram.com/leader_lounge_community/

    April Qureshi’s leadership website: https://aprilqureshi.com

    April Qureshi on LinkedIn: https://www.linkedin.com/in/april-qureshi/

    April’s leadership books on Amazon: http://booksbyapril.ca

    Book April to speak at your event: http://aprilspeaks.ca

    April Qureshi’s Linktree: https://linktr.ee/aprilqureshi

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