A guy with a scarf

By: carlo de marchis
  • Summary

  • An original take on the world of sports and media tech by Carlo De Marchis
    carlo de marchis
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Episodes
  • Ep. 46: Josh Walker - The Fluid Fan and the Future of Sports Business
    Oct 10 2024
    In this episode of "A Guy with a Scarf," Carlo de Marchis interviews Josh Walker from Sports Innovation Lab about the evolving landscape of sports fandom, data-driven decision making in sports, and the future of the industry. Key Takeaways: 1️⃣ The Fluid Fan Concept Sports Innovation Lab introduced the concept of the "fluid fan" to describe the changing nature of sports fandom. Walker defines a fluid fan as someone who is "open to change" and "empowered to choose" how they engage with sports content. "The fluid fan is open to change, which means that they are willing to watch a Premier League game, if they live in the US, they're Bundesliga fan and they're watching the NFL. They want to seek out new experiences." 2️⃣ Data-Driven Decision Making Sports organizations are increasingly focusing on collecting first-party data to better understand their fans. "Even if viewership is going down or if it's staying flat, what they believe, and they're probably very right about this, is if they get a better picture of who their fans are, they'll have an asset in addition to their rights that is future proofing their business." 3️⃣ The Rise of Women's Sports Walker highlights the growing demand for women's sports content and merchandise. "The whole women's sports angle in the US, the data that we put out three years ago said that fans were really eager to watch women's sports. We could see that." This trend is pushing up valuations of women's sports clubs and improving conditions for athletes. 4️⃣ Impact of NIL Rules in College Sports The introduction of name, image, and likeness (NIL) rules has created new opportunities for college athletes and brands. "As an amateur athlete, you can get endorsements, you can be paid for playing your sport much before you're actually a pro. And that has changed the way that brands actually think about this opportunity." 5️⃣ Fragmentation of Media Rights Major sports leagues are diversifying their media rights across multiple platforms. "Most of the fans that are really strong fans for one league or another, they are actually maintaining four to six different OTT streaming platforms. And that's very expensive." 6️⃣ The Future of Sports Viewing Walker predicts more personalized viewing experiences. "We are going to have more and more personalized media opportunities. Meaning that you're going to see something very different than I'm going to see if I'm watching the same two teams." 7️⃣ Regional Differences in Fandom The concept of fluid fandom may manifest differently across various geographies and cultures. "I think when you get into Europe, where these teams have been around 200 years, they've been playing forever in the local communities... I think that there's a much tighter sort of cultural and local and even societal connection to those teams than we do in the US." 8️⃣ The Enduring Appeal of Sports Despite changes in fan behavior and media consumption, Walker remains optimistic about the future of sports. "I think it's ingrained in all of our cultures." 9️⃣ The Importance of Social Media for Athletes Social media has created new opportunities for athletes to build their personal brands. "There's something we see with the younger athletes that when they're savvy on social media, this name, image and likeness thing is really an unlock for them." 🔟 The Evolution of Sports Innovation Lab Walker explains how their focus has shifted to understanding fan behavior and providing data-driven insights. "We are now taking all of that and putting it in what we call the sports data cloud. And that cloud, it's become sort of like this universal 360 view of what fans actually buy, where they spend their time and their money." The interview also touched on: The potential for younger athletes to gain significant followings through social media. Challenges for sports merchandise producers to keep up with demand, particularly in women's sports. The impact of player transfers on fan loyalty. The overlap between sports betting and streaming subscriptions. The potential for sociological studies on generational fandom differences. Walker's insights provide a comprehensive look at the current state and future trends of the sports industry. As the concept of the fluid fan gains traction, sports organizations, media companies, and brands must adapt their strategies to meet evolving consumer preferences. The future of sports will likely be characterized by more personalized experiences, data-driven decision making, and a blurring of lines between traditional sports consumption and new forms of engagement. The sports industry is at a crossroads, with traditional models of fandom being challenged by technological advancements and shifting consumer preferences. The rise of women's sports, the impact of NIL rules, and media rights fragmentation are all contributing to a complex ecosystem. Understanding and adapting to these changes is crucial for success in the modern ...
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    25 mins
  • SPECIAL: My new kids book : Let's Kick the Rules: Rebel Soccer
    Oct 6 2024

    📚⚽ Special News: "Let's Kick the Rules: Rebel Soccer" - A Book for Young Sports Lovers! ⚽📚I'm embarrassed to announce the release of my new children's book, "Let's Kick the Rules: Rebel Soccer"!A mix of my own experience as a dad of a 9 years old player and innovation a-la Kingsleague.Available on Amazon in English and Italian links in the comment section.As someone who's spent years in professional sports, I wanted to create a story that captures the true spirit of the game for young players.🌟 What's it about? Written for kids 7 and up, "Let's Kick the Rules" follows a group of young soccer players who reinvent the game with wild and wacky rules. But it's more than just crazy soccer - it's a tale of inclusivity, creativity, and the joy of play.Key Features: 📖 Fun, imaginative story for young readers 🤝 Promotes inclusivity and teamwork 💡 Encourages creative thinking 😊 Reminds us all about the true spirit of sportsWhile written for children, this book is also a great read for: ✅ Parents looking for positive sports stories ✅ Youth coaches seeking fresh perspectives ✅ Educators interested in sports-themed literature ✅ Anyone who believes in the power of play!Let's inspire the next generation of soccer lovers. Get a copy for the young athletes in your life and join the Rebel Soccer revolution!hashtag#RebelSoccer hashtag#ChildrensBooks hashtag#YouthSports hashtag#Inclusivity hashtag#SportsStories

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    7 mins
  • Ep. 45: Dave Lipp - Navigating Manchester United's Direct To Consumer Strategy
    Oct 2 2024

    In this episode of "A Guy with a Scarf," I had the pleasure of speaking with Dave Lipp, who leads Business Development and Strategy for Direct-to-Consumer initiatives at Manchester United. Our conversation explored the club's evolving approach to fan engagement in the digital age, the challenges of global brand management, and the impact of emerging technologies on sports marketing. Dave's journey to Manchester United is a testament to the diverse expertise needed in modern sports management. Starting his career in ticket sales for Maple Leaf Sports and Entertainment in Toronto, he gained valuable experience in fan communication. His path then led him through roles in mobile content development, an MBA in Rotterdam, and positions with major entertainment companies like Sony Pictures and NBCUniversal before joining Manchester United. Key Takeaways: Direct-to-Consumer Strategy: Manchester United is focused on creating a more personalized relationship with fans globally. Dave emphasized, "Creating a better relationship with the fans, where you do offer almost surprising delight moments across all different types of fan groups and fan segments, just so you can really give that outlet of fandom to people that want to experience it in their own ways." This approach recognizes that while 99% of fans may never visit Old Trafford, the club needs to provide meaningful ways for them to express their fandom. E-commerce as a Foundation: A significant initiative has been bringing e-commerce operations in-house. Dave explained, "We've recently announced the launch of Scayle as our e-com partner... It's a multitude of things, but I can really sum it up in controlling the fan journey from really start to finish as much as possible." Data-Driven Decision Making: The club is investing heavily in data infrastructure to better understand and serve its fan base. Dave noted, "We've invested heavily in different elements of a data warehouse, having it nice and structured, having the appropriate martech stack to utilize the different audience segments, create personalized journeys, et cetera." Balancing Digital Engagement and On-Field Performance: While digital engagement is crucial, Dave emphasized that on-field success remains paramount: "I do argue about this quite a bit. I still think a winning football team is the best thing to drive new fan audiences and to keep those fan audiences." Global Market Approach: The US market is a key focus for Manchester United, with strategies tailored to the unique aspects of American sports fandom. Dave mentioned collaborations with cultural icons and music artists to resonate with US audiences, such as partnerships with the Stone Roses and appearances at Glastonbury. AI Integration: Artificial Intelligence is already impacting operations at Manchester United. Dave highlighted its use in content production, research, and even graphic design: "There are AI tools that we're using. I'll point to WSC here as a long-term partner of the league and the club that we're utilizing from a content standpoint." He added, "I was blown away by how our graphic designers were at the forefront of utilizing AI to enhance some of our sales collateral." Fan Retention Challenges: While the club excels at measuring transactional retention, Dave acknowledged the need for better understanding long-term fan engagement: "We don't have that churn answer yet, which is quite a fundamental part of the lifetime value of a fan. So we're working towards that. And I think a lot of clubs are at different stages of that metric." Innovation with Core Values: Dave stressed the importance of balancing innovation with the club's core mission: "I think it's a disservice to this industry that we're not innovating in participation. We have a responsibility to make sure that first and foremost, we field a competitive football club football team, and we make sure that whatever we do, we do it with the best outcomes in mind."

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    37 mins

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