• AI in Telecom: Enhancing CX, Driving Operational Efficiencies & Unlocking New Opportunities

  • Dec 18 2024
  • Length: 20 mins
  • Podcast

AI in Telecom: Enhancing CX, Driving Operational Efficiencies & Unlocking New Opportunities

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  • Summary

  • Anurag Vardhan Sinha, Senior Vice President and Head of Communications, Media & Entertainment and Technology, Cognizant explores:

    1. How AI is fundamentally changing the way telecom operators enhance customer experiences and drive operational efficiencies

    2. How operators are leveraging AI to unlock value, create innovative products and tap into new customer segments

    3. Generative AI use cases for telecom

    4. How AI will impact operator OpEx and CapEx

    5. Cognizant’s role in helping operators implement their AI-driven strategies

    To learn more, visit cognizant.com
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