• Amber Monroe: Creating Customer-Centric Cultures Through Empathy and Connection

  • Dec 17 2024
  • Length: 37 mins
  • Podcast

Amber Monroe: Creating Customer-Centric Cultures Through Empathy and Connection

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  • Summary

  • Today, I’m thrilled to be joined by Amber Monroe, Vice President of Customer Experience at Paradigm Senior Services. With over 15 years of expertise in healthcare and customer success, Amber shares her unique insights on fostering empathy, adaptability, and meaningful connections in both personal and professional spaces. From navigating tough conversations with grace to building psychologically safe cultures, Amber’s approach to communication will leave you inspired and equipped with practical strategies. Get ready for an inspiring conversation about transforming communication into a powerful tool for growth. Let’s dive in!

    Additional Resources:

    ► Follow Communispond on LinkedIn for more communication skills tips:

    https://www.linkedin.com/company/communispond

    ► Connect with Scott D'Amico on LinkedIn:

    https://www.linkedin.com/in/scottdamico/

    ► Connect with Amber:

    https://www.linkedin.com/in/ambermonroe/

    ► Subscribe to the Communicast:

    https://communicast.simplecast.com/

    ► Learn more about Communispond:

    https://www.communispond.com
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