BOLDER AND WISER with Peter Wang and Michelle Kraemer

By: Peter Wang and Michelle Kraemer
  • Summary

  • The BOLDER & WISER podcast celebrates the messy growth journey and shares hard-earned wisdom from makers worldwide. The B&W Podcast is based on the belief that 1) we are all work in progress, no matter where we are in life, 2) wisdom comes from honest reflections on our own journey, and 3) so much wisdom is buried in stories unshared. Our first season highlights a wide range of unique operators that are leaders in their fields: from a Ukrainian jewelry entrepreneur, Head of audio at Adobe, to an Israeli founder of a billion-dollar company, design leader, leadership coach, personal finance le
    Peter Wang and Michelle Kraemer
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Episodes
  • Coffee, Culture, Courage: The Untold Story of Starbucks' First Employee Dawn Pinaud
    Jul 16 2024

    In our second episode of the 'Bolder and Wiser' podcast, we are joined by Dawn Pinaud, coffeepreneur and the first employee of Starbucks working under Howard Schultz. Dawn shares her incredible journey from opening the first Starbucks beverage store in downtown Seattle to her latest venture, a new cafe on Whidbey Island focusing on the best ingredients. A few nuggets of wisdom: 1. Being on the field (or behind the coffee bar) with your employees can greatly impact your team's experience. They’ll tell you everything that works and doesn’t work if you are in the trenches with them. 2. Overreliance on customization can be a source of stress for employees who face time pressure to deliver products and services. 3. You know you’re doing something right when your staff brings friends and family to their workplace. 4. Transparency can be a powerful business and retention driver. Being open about the numbers means staff members know what’s working and what constraints you’re operating under. 5. Say yes more than you say no to opportunities for growth, especially at the beginning of your career. Raise your hand if you want to move up. Don’t just sit there and be quiet. 6. Fun will get you a long way. Invest in fun to bring your team together, and don’t undervalue the relationship between fun and productivity. She shares stories from Starbucks’ early days, being fearless and centering the employee experience to deliver a great customer experience. Grab a cup of coffee and join us for an unforgettable conversation that explores the power of transparency, fun, and connection, making a business feel small as you scale up, and the importance of not compromising on quality. 🔗 ENGAGE WITH MICHELLE KRAEMER Interested in Coaching? Reach out to schedule consultation: https://michellekraemercoaching.com/ Follow on LinkedIn: https://www.linkedin.com/in/mlkraemer/ 🔗 FOLLOW PETER WANG LinkedIn: https://www.linkedin.com/in/yuchunwang/ 🔗 CONNECT WITH DAWN PINAUD https://www.dawnpinaud.coffee/ Instagram: https://www.instagram.com/coffeeatdawnco/ Shop Coffee at Dawn wholesale products: https://www.faire.com/brand/b_2fmve7mmje ⌚️ TIMESTAMPS 00:00 Introduction to the Bold and Wiser Podcast 00:08 Meet Dawn Pinot: Starbucks' First Employee 00:46 The Early Days of Starbucks 05:25 Challenges and Changes at Starbucks 11:03 Creating a Positive Work Culture 29:21 Transparency and Team Management 34:33 Transforming Lives Through Coffee 34:50 Building a Dedicated Team 35:57 Managing Multiple Stores 40:07 Prioritizing Quality Over Cost 52:34 The Importance of Work-Life Balance 57:52 Final Thoughts and Advice

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    1 hr and 4 mins
  • Philip Wang: Michelin Stars, Accidental Calling, Leadership vs. Authority, The Infinite Mindset
    Jun 6 2024
    In our first IRL episode of the 'Bolder and Wiser' podcast, we sat down with award-winning chef and culinary operations leader Philip Wang in his kitchen in San Francisco. With an impressive career spanning Michelin-starred restaurants across the U.S. and high-profile roles at Airbnb and Meta, Philip shares his journey from struggling with academics to excelling in the culinary and business world. A few nuggets of wisdom:Not judging yourself by what you hear other people talking about: m...
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    47 mins
  • Announcing Bolder & Wiser Podcast with Leadership & Performance Coach Michelle Kraemer
    May 16 2024
    In this episode of the rebranded 'Bolder and Wiser' podcast, I am excited to introduce Michelle Kraemer as a co-host.1. Introducing Bolder and Wiser:Hello! We are Peter Wang, a former tech executive and entrepreneur, and Michelle Kraemer, a tech and media executive turned leadership coach. We are friends and former co-workers who reconnected after 13 years to launch a new incarnation of the podcast, Bolder and Wiser.Inspired by the idea that we are all works and progress and that the north st...
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    29 mins

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