• How AI-Driven Efficiency Is Revolutionising Business Processes | James Chisham
    Oct 16 2024

    Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

    In this episode, I speak with James Chisham, Vice President Product Management at Oracle NetSuite. James has been instrumental in advancing NetSuite's international product offerings, particularly within the EMEA region. His leadership has helped shape NetSuite’s ERP and cloud solutions globally.

    We discuss:

    • Key Innovations and Product Developments at Suite World

    • The importance of financial exception management and how AI can provide suggestions and guidance.

    • Oracle NetSuites "global be local" vision and the focus on localisation and compliance.

    On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

    Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.



    Contact details:

    Accounting Apps newsletter: http://accountingapps.io

    Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

    LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

    YouTube Channel: https://www.youtube.com/ANISEConsulting

    X: https://twitter.com/HeatherSmithAU

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    22 mins
  • Manufacturer's Journey to Modernise with NetSuite | Bruce Fitzgerald
    Oct 9 2024

    Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

    In this episode, I speak with Bruce Fitzgerald, CEO, Extel Technologies, a NetSuite customer. Bruce is keenly focused on systematising processes, implementing technology, and developing people, now to meet the growing demands of competitive manufacturing.

    We discuss:

    • The selection process and decision to implement NetSuite

    • The NetSuite rollout, and the importance of change management.

    • The benefits of attending the Oracle NetSuite industry networking events, and learnings from other clients in this space.

    On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

    Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.

    Contact details:

    Accounting Apps newsletter: http://accountingapps.io

    Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

    LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

    YouTube Channel: https://www.youtube.com/ANISEConsulting

    X: https://twitter.com/HeatherSmithAU

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    21 mins
  • Unlocking Productivity Gains | Meredith Rowan
    Oct 2 2024

    Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

    In this episode, I speak with Meredith Rowan, Group Vice President ANZ + ASEAN, Applications, Oracle.

    Meredith leads the strategic direction and execution of Oracle’s cloud application solutions across the region. With over 20 years of experience in the technology sector, she has a strong track record of driving digital transformation and helping businesses leverage Oracle’s suite of enterprise solutions​

    We discuss:

    • A key factor in their success is making enterprise applications more user-friendly through the new Redwood user experience interface.

    • Opportunities to leverage technology, particularly Ai to fill the productivity gap created by economic pressures, and drive better outcomes. Meredith noted that Australia and New Zealand have slipped in global productivity rankings, with the slowest productivity growth in the last 10 years.

    • Meredith shares some customer success stories, from the likes of Avis, and A2 milk.

    OECD Productivity Statistics: https://www.oecd-ilibrary.org/employment/data/oecd-productivity-statistics_pdtvy-data-en

    On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

    Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.

    Blog : https://heathersmithsmallbusiness.com/2024/10/03/unlocking-productivity-gains-meredith-rowan/

    Contact details:

    Accounting Apps newsletter: http://accountingapps.io

    Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

    LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

    YouTube Channel: https://www.youtube.com/ANISEConsulting

    X: https://twitter.com/HeatherSmithAU

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    29 mins
  • Embracing AI Innovations in NetSuite | Scott Wiltshire
    Sep 25 2024

    Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

    In today’s episode, I speak with Scott Wiltshire, Vice President & GM, Oracle NetSuite ANZ. Scott is keen to help customers and employees identify and solve business challenges that deliver real value.

    I interviewed Scott Wiltshire last year, I’ll pop a link in the show notes.

    https://heathersmithsmallbusiness.com/2023/10/27/how-netsuite-helps-australian-businesses-grow-scott-wiltshire/

    We discuss some of the new feature announcements from NetSuite, which includes

    • NetSuite Financial Exception Management, which helps organisations detect and mitigate financial risks.

    • SuiteAnalytics Assistant, which allows users to generate reports using natural language.

    • NetSuite Prompt Studio, which enables users to configure AI-generated content to suit their business needs.

    • AI SuiteScript API, which helps connect multiple systems,

    • Code Assist, which assists developers in writing code.

    As always, you'll find a comprehensive blog with detailed show notes available for you to dive deeper into the world of Oracle NetSuite.

    And for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz!

    A big thank you to Oracle NetSuite for hosting me.

    Blog: https://heathersmithsmallbusiness.com/2024/09/30/embracing-ai-innovations-in-netsuite-scott-wiltshire/

    Contact details:

    Accounting Apps newsletter: http://accountingapps.io

    Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

    LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

    YouTube Channel: https://www.youtube.com/ANISEConsulting

    X: https://twitter.com/HeatherSmithAU

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    38 mins
  • From Honky Tonks to Tech: Nashville Xerocon 2024 Recap
    Sep 19 2024

    Join me as I recount my journey through the vibrant Nashville Xerocon, where country spirit and tech innovation collided.

    In this episode, I cover:

    • My personal takeaways from the conference

    • Insights from the Nashville Xerocon and key product announcements

    • Innovation from the exhibitor floor

    • Behind the scenes of speaking at my first International Xerocon.

    • Connecting with industry peers at events and activities around Xerocon.

    There are lots of links in the show notes to explore more about everything I discussed.

    SPONSOR

    Today’s episode is brought to you by ApprovalMax. If you're looking to streamline your financial controls across accounts payable and receivable, ApprovalMax has you covered.

    On average it cuts approval times by 85%, and boost AP efficiency by up to 50%. With ApprovalMax, you can swiftly approve vendor bills, purchase orders, expense reports, vendor return authorizations, and sales orders. It simplifies complex approval workflows with automated routing and lets you design multi-level approval processes with ease.

    Discover more about how ApprovalMax can transform your business by visiting ApprovalMax.com.

    Contact details:

    Accounting Apps newsletter: http://accountingapps.io/

    Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

    LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

    YouTube Channel: https://www.youtube.com/ANISEConsulting

    X: https://twitter.com/HeatherSmithAU

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    38 mins
  • Exploring Zoho's Integrated Platform🐝 | Val Steed
    Aug 14 2024

    Today I’m speaking with Val Steed, Director Accountants, Zoho Corporation

    In this episode, we talk about . . .

    Zoho Corporation's journey in the accounting technology industry, from its founding in 1996 to its current position as a leading provider of integrated business solutions

    The company's focus on privacy, security, and long-term vision, with a family-like culture and commitment to employee retention

    Zoho's conservative management approach and profitability since day one, even during challenging times like the pandemic

    The challenges of working as a US-based employee for an Indian-based company, including navigating cultural nuances and time zones

    Zoho's integrated platform, which offers a suite of over 55 web apps and 75 mobile apps, including accounting, CRM, and other business tools

    Zoho's efforts to adapt its products to local markets, such as incorporating Australian tax and payroll requirements

    The company's annual Zoholics conference, including the partner-focused Inspire event, and its plans for AI integration in its products

    Insights into Zoho's growth and competitive landscape in the accounting industry, as well as the challenges of reaching the target audience in the Australian market

    Contact details:

    Val Steed https://www.linkedin.com/in/valsteed/

    Zoho Corp https://www.zohocorp.com/

    Accounting Apps newsletter: http://HeatherSmithAU.COM

    Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

    LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

    YouTube Channel: https://www.youtube.com/ANISEConsulting

    X: https://twitter.com/HeatherSmithAU

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    1 hr and 1 min
  • Accounting Technology Updates: 🌐 Bridging the Technology Learning Gap, Zoho Expansion, the Evolving Payroll Landscape, and More
    Aug 7 2024

    Heather Smith and Tyler Caskey, Partner at The Bean Counters discuss features, functionalities and updates in the Accounting Apps from June July 2024.

    Highlights from this episode include:

    • A discussion around the importance of Apps offering training, ongoing training and training to meet different learning styles.

    • Zohos expansion plans into Australia, and its vast platform offerings.

    • Employment Hero's Smart Match system which checks candidate interest levels for your new jobs and auto-shortlist those interested. A potential competitor to Seek & LinkedIn.

    • The payroll solution Gusto’s launch into the Australian market with an all-in-one platform for all-over-the-world teams.

    • The data quality tool XBert has released the ability to develop customisable XBerts, giving you the ability to monitor areas of interest to you.

    Contact details:

    Tyler Caskey https://www.linkedin.com/in/tylercaskey/

    The Bean Counters https://www.thebeancounters.com.au/

    Accounting Apps newsletter: http://HeatherSmithAU.COM

    Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

    LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

    YouTube Channel: https://www.youtube.com/ANISEConsulting

    X: https://twitter.com/HeatherSmithAU

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    1 hr and 2 mins
  • Developing and keeping a competitive advantage | TIF24
    Jul 31 2024
    Today I’m sharing with you a recording of a keynote entitled "Developing and Keeping a Competitive Advantage," given by Philip Fierlinger, co-founder of Upstock and co-founder of Xero. Philip Fierlinger discusses his experiences and insights on developing and maintaining a competitive advantage in the technology and accounting sectors. He shares his journey from working on the first smartphone at General Magic to co-founding Xero and Upstock. The talk focuses on the importance of creating extraordinary user experiences, transforming pain points into pleasurable experiences, and adhering to a strong vision and values. Highlights from the session include: Philip Fierlinger shares insights on developing and maintaining a competitive advantage, drawing from his extensive experience in the tech and accounting industries. Discusses his journey from working on General Magic's first smartphone to co-founding Xero and Upstock, highlighting key milestones and lessons learned. Emphasises the importance of transforming technology into "magic" through exceptional user experience design, making technology seamless and user-friendly. Explains how Xero succeeded by turning the painful process of bank reconciliations into a pleasurable and engaging experience, fundamentally changing the perception of accounting software. Describes the creation of Upstock to address friction in the B2B supply chain for foodservice, offering a digital platform that levels the playing field for small suppliers. Highlights the significance of having a clear vision and strong values as the foundation for business operations, ensuring long-term success and competitive advantage. Shares lessons on the critical role of customer research and feedback, and the importance of early adopters in refining and validating the product. Discusses how cultivating a positive company culture and retaining employees can be achieved through adhering to guiding principles and providing support, such as coaching and counselling. This is the third podcast I’m bringing to you from the 2024 Tropical Innovation Festival held in June, in Cairns, in beautiful Far North Queensland. If you are interested in the topic or the vibe of the event, I encourage you to go back and listen to the other two episodes and reach out to the Tropical Innovation Festival if you want to be part of future festivals. I will drop their contact details in the show notes. The audio was recorded during a lunchtime session. At the start, you can hear the emcee of the event, who is also the conference co-organiser, Tara Diversi. Contact details: Tropical Innovation Festival: https://www.tropicalinnovationfestival.com.au/speakers Phil Fierlinger: https://www.linkedin.com/in/fierlinger/ UpStock: https://www.upstock.app/ Xero: https://xero.com/ Tara Diversi : https://www.linkedin.com/in/taradiversi/ Accounting Apps newsletter: http://HeatherSmithAU.COM Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ YouTube Channel: https://www.youtube.com/ANISEConsulting X: https://twitter.com/HeatherSmithAU Other podcast episodes of interest Building Your Startup’s Profile with Media | TIF24 https://heathersmithsmallbusiness.com/2024/07/18/building-your-startups-profile-with-media-tif24/ MediaPhones, Accounting Dashboards & Digital Marketplaces: The Design Journey of Xero’s Co-Founder | Philip Fierlinger https://heathersmithsmallbusiness.com/2023/11/30/mediaphones-accounting-dashboards-digital-marketplaces-the-design-journey-of-xeros-co-founder-philip-fierlinger/
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    40 mins