In this deeply personal episode, our Virtual Assistant client and HR consultant Jo Taylor shares how losing her husband, who handled much of her business admin, challenged her to find new support through one of the most difficult periods of her life. This honest conversation explores how sometimes our biggest challenges can lead to unexpected growth.

If you’ve ever wondered what hiring a VA is like, how getting matched works, and just how essential a VA can be to your business, this is a conversation you definitely want to listen to.

Key moments from the episode:

• Jo's vulnerable story of realising she needed VA support after her husband's passing, and how fighting against getting help initially held her business back
• Why even HR experts sometimes need help hiring (Jo's admission that her "talent radar can be off" is so refreshing)
• The results her dedicated right-hand VA created: her business debt collection improved from 60% to 85-90% of monthly ledger collected.
• A candid discussion about handling her VA’s maternity leave and how we went about finding her the perfect temporary replacement (It really is all about the handover!)
• The financial benefits of using VAs versus employees in 2025, especially with the new NI contribution changes and why this year we’ll see such a shift away from employment into the likes of VA contractor services.

*Trigger warning - episode discusses the death of a loved one.

Resources Mentioned:

• Meet Jo: Her website
• Book a free Discovery Call with Mel to discuss how a VA can effortlessly transform your business or your life admin.
• Follow Mel on Linkedin for more tips and insights here
• View our VA Lifestyle & Business Services Guide
• Join the Delegate Like a CEO Weekly Email Series

Hosted on Acast. See acast.com/privacy for more information.

Ever felt quite nervous at the thought of handing over your business or personal details to a Virtual Assistant? You’re not alone.

In this episode, I’ll be sharing how to hire a VA with confidence, especially when you’ve got sensitive information at stake.

I’m sharing everything you need to know about how our Virtual Assistants protect their clients and what important factors to look for when hiring including:

•How we handle privacy for CEOs with trade secrets (yes, even the ones with world famous apps and products you and I use every day).

•Why our medical professionals trust us to navigate patient confidentiality with the care and trust your patients need.

•Exactly how we keep our high-profile client lives (and sensitive info) under wraps – so they feel safe and protected with us.

Learn how we (and every VA should) safeguard your data with NDAs, encrypted passwords, and tailored systems. And hear why trusting the right VA can be a game-changer, not a gamble.

Ready to hire a brilliant, trustworthy VA, so you can feel at ease when hiring a VA in 2025? I encourage you to book a call now using the link below.

Resources Mentioned:

• Follow Mel on Linkedin for more tips and insights here
• Book a free Discovery Call to discuss how a VA can effortlessly transform your business or your life admin.
• Download our VA Lifestyle & Business Services Guide
• Join the Delegate Like a CEO Weekly Email Series

Hosted on Acast. See acast.com/privacy for more information.

The VA industry continue to evolve and in this episode I’m covering key trends that you as a business owner hiring a VA needs to know about the VA industry in 2025.

I break down three key trends reshaping how businesses like yours work with VAs — and the third one will help you weight up employing someone for the role, or hiring a VA instead.

From pay transparency and fair wages to accessing specialised services without juggling multiple providers, these trends aren’t just predictions — they’re based of over 6 years running a Virtual Assistant agency in this field.

Plus, with rising employment costs on the horizon, the VA model could be more valuable and cost effective than ever.

Ready to be informed so you can make better moves when hiring a VA in 2025? Tune in now. Your business will thank you later.

Resources Mentioned:

• Follow Mel on Linkedin for more tips and insights here
• Book a free Discovery Call to discuss how a VA can effortlessly transform your business or your life admin.
• View our VA Lifestyle & Business Services Guide
• Join the Delegate Like a CEO Weekly Email Series

Hosted on Acast. See acast.com/privacy for more information.