• Dave Harrington with Accruent

  • Dec 26 2024
  • Length: 18 mins
  • Podcast

Dave Harrington with Accruent

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  • Summary

  • Industrial Talk is onsite at Accruent Insights and talking to Dave Harrington, Global Workplace Management Solutions Architect at Accruent about "Complete insights into your building assets". Scott MacKenzie hosts the Industrial Talk podcast, celebrating industrial professionals and their innovations. At the Accruent Insight user conference in San Antonio, Texas, he interviews Dave Harrington, a solution consultant at Accruent, about workplace management solutions. Harrington explains that these solutions help manage physical assets, buildings, and critical equipment, emphasizing the importance of proactive maintenance to avoid issues like HVAC breakdowns. He highlights the role of AI in predictive maintenance and decision-making, sourcing data from various real estate platforms. Harrington also notes the challenge of re-educating the workforce post-pandemic. The conversation underscores the evolving landscape of workplace management and the impact of AI. Action Items
    • [ ] Connect with Dave Harrington on LinkedIn.

    Outline Welcome to Industrial Talk Podcast
    • Scott MacKenzie introduces the podcast, emphasizing its focus on industry professionals and their innovations.
    • Scott welcomes listeners and highlights the importance of industrial professionals in changing lives and the world.
    • The podcast is broadcasting from the Accruent Insight user conference in San Antonio, Texas.
    • Scott sets the stage for the conversation with Dave Harrington about workplace management solutions.

    Introduction of Dave Harrington
    • Scott introduces Dave Harrington, a solution consultant at Accruent, who will discuss workplace management solutions.
    • Dave shares his background, mentioning his role in working with customers and prospects to showcase solutions.
    • Dave has been in this role for about 10 years and enjoys meeting with customers and keeping up with industry changes.
    • Scott inquires about how Dave stays updated with the latest innovations and trends.

    Learning and Staying Updated
    • Dave explains that internal teams at Accruent provide extensive training on new and innovative solutions.
    • He emphasizes the importance of repetition and hands-on experience in perfecting the delivery of value to customers.
    • Scott shares his experience of feeling overwhelmed by the ever-evolving nature of the industry.
    • The conversation transitions to discussing workplace management systems and their importance.

    Overview of Workplace Management Systems
    • Dave describes workplace management systems as a collection of solutions for managing physical assets, buildings, and critical equipment.
    • The solutions help customers manage their facilities, including HVAC units, chillers, boilers, and other essential equipment.
    • Dave's role involves showcasing these solutions to customers and demonstrating their value.
    • Scott and Dave discuss the importance of maintaining and updating these systems, especially post-COVID.

    Impact of COVID-19 on Facilities Management
    • Dave notes that the pandemic has led to a lack of maintenance and updates in facilities due to reduced occupancy.
    • There has been a surge in demand for quick updates and maintenance to prepare for face-to-face events.
    • AI is emerging as a significant topic in the real estate and facilities management world, with a focus on predictive...
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