• Entertaining My Granddaughter: Learning From Her Movies [E169]
    Jan 15 2025

    Thanks to our Partner, NAPA Autotech

    Matt Fanslow discusses lessons learned from children's movies. He uses films like The Sandlot, Ratatouille, and Bee Movie to illustrate principles applicable to managing an auto repair shop, such as team building, recognizing employee potential, and appreciating the value of all tasks. The overarching message emphasizes that fostering passion, providing adequate tools, and creating a supportive environment are essential for building a successful and productive team. Fanslow encourages listeners to find valuable insights in everyday sources, including children's movies.

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

    The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

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    21 mins
  • Negative Gatekeeping [E168]
    Jan 8 2025

    Thanks to our Partner, NAPA Autotech

    Matt Fanslow shares a story about a mother illustrating the concept of "negative gatekeeping." He connects this to the automotive industry, where subtle criticism of competitors can erode trust and damage customer relationships.

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

    The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

    Show more Show less
    18 mins
  • Auto Repair Tech Talk with Brin Kline [E167]
    Jan 1 2025

    Thanks to our Partner, NAPA Autotech

    Join us for a dynamic and unfiltered 'Ask Us Anything' Live Stream featuring Matt Fanslow and Brin Kline. This is your chance to get expert advice and insights from those who know the industry inside and out.

    Why This Matters:

    • Continuing education and asking questions are critical to staying competitive in the ever-evolving automotive industry.
    • Networking with peers and learning from experts can open doors to new ideas, solutions, and opportunities for growth.

    Watch Full Video Episode

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

    The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

    Show more Show less
    1 hr and 13 mins
  • Storytime and Modern Validation [E166]
    Dec 25 2024

    Thanks to our Partner, NAPA Autotech

    Matt Fanslow starts out reminiscing about a close call involving his Dad's "cardiac" event. He then brings up raising a son with ADHD and IED, and how he and his wife go to therapy together to learn how to better help him. He then weaves together some stories about his childhood and how validation worked for him, to then compare to modern times, and how there's little way for younger generations to actually be able to have such experiences; which leads to us needing to change our validation tactics.

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

    The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

    Show more Show less
    26 mins
  • The Job Shadow and the Education Mountain [E165]
    Dec 18 2024

    Thanks to our Partner, NAPA Autotech

    Matt Fanslow discusses his experience with a student from a local school who came to job shadow. This encounter highlights the challenges of training newcomers to the automotive repair profession, especially those lacking basic mechanical knowledge. Matt reflects on the student's unpreparedness and the broader issues within automotive education. He emphasizes the need for extended training programs and proper mentorship to adequately prepare individuals for careers as automotive technicians.

    Show Notes

    • Job Shadowing Experience (00:01:19)
    • Student's Attire and Demeanor (00:02:32)
    • Tour of the Shop (00:03:39)
    • Understanding the Complexity of Automotive Work (00:05:09)
    • Student's Lack of Mechanical Background (00:07:24)
    • Pathways to Becoming a Technician (00:11:38)
    • Challenges in Training Duration (00:12:39)
    • Tools and Basic Knowledge Required (00:13:51)
    • Complexity of Troubleshooting (00:15:15)
    • Educational System's Demands (00:16:25)
    • Need for Extended Training Programs (00:17:58)
    • Challenges in Automotive Training (00:20:06)
    • Changing Backgrounds of New Entrants (00:21:07)
    • Shift in Learning Environments (00:22:28)
    • Expectations and Frustration in Training (00:25:01)
    • Encouraging Job Shadowing (00:26:07)

    "Ask Us Anything!" with Matt Fanslow and Brin Kline

    📆 Save the Date: Thursday, December 19th, 2024

    🕒 Time: 8:00 PM EST

    Register Here: https://streamyard.com/watch/M3JjMR53s5Ct

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.

    Show more Show less
    27 mins
  • King Theoden and Being a Leader [E164]
    Dec 11 2024

    Thanks to our Partner, NAPA Autotech

    Matt Fanslow draws leadership lessons from King Théoden of Rohan in "The Lord of the Rings: The Two Towers." Matt explores themes of trust, fear, and alliances, paralleling Théoden's journey with the challenges faced by shop owners and leaders in the automotive industry. He emphasizes the importance of trusting the right advisors, seeking support, and fostering collaboration. By reflecting on Théoden’s transformation and battles, Matt provides valuable insights on effective leadership, resilience, and the power of unity in overcoming adversity.

    Show Notes

    • Théoden's Condition (00:02:41)
    • Trust and Leadership (00:04:11)
    • Gandalf's Return (00:05:38)
    • Théoden's Struggles (00:06:55)
    • The Threat from Sauron (00:08:15)
    • Historical Comforts (00:09:34)
    • Rebuilding Alliances (00:11:54)
    • Facing Business Challenges (00:13:01)
    • Helm's Deep as a Safe Haven (00:14:08)
    • The Arrival of Allies (00:15:15)
    • Role of Employees in Alliances (00:16:36)
    • Impenetrability of Helm's Deep (00:18:05)
    • The Rallying Call (00:20:24)
    • The Burden of Leadership (00:21:35)
    • Competition as a Catalyst (00:22:38)
    • The Charge to Gondor (00:23:47)
    • Motivational Speeches (00:25:10)
    • The Price of Honor (00:26:26)
    • Contentment in Leadership (00:27:28)
    • Striving for Belonging (00:28:40)

    "Ask Us Anything!" with Matt Fanslow and Brin Kline

    📆 Save the Date: Thursday, December 19th, 2024

    🕒 Time: 8:00 PM EST

    Register Here: https://streamyard.com/watch/M3JjMR53s5Ct

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt...

    Show more Show less
    31 mins
  • What Lies Beneath [E163]
    Dec 4 2024

    Thanks to our Partner, NAPA Autotech

    Matt Fanslow explores common frustrations and misunderstandings in the automotive service industry. Speaking from the perspectives of technicians, managers, owners, and service advisors, he emphasizes the importance of understanding underlying factors in workplace dynamics. Matt discusses the theme of perception, drawing parallels between music, movies, and workplace interactions. He encourages listeners to remain curious, communicate effectively, and foster empathy to build a collaborative work environment.

    Show Notes

    • Frustrations in the Automotive Industry (00:01:11)
    • Exploring Deeper Meanings (00:02:37)
    • Music as Metaphor (00:03:41)
    • Misunderstandings in Relationships (00:06:18)
    • Management Perspectives (00:07:24)
    • Seeking Understanding (00:08:31)
    • Blame and Accountability (00:10:52)
    • Identifying Systemic Issues (00:12:29)
    • Curiosity in Problem-Solving (00:14:56)
    • Lessons from Entertainment (00:16:12)
    • Building Trust Through Curiosity (00:17:43)

    "Ask Us Anything!" with Matt Fanslow and Brin Kline

    📆 Save the Date: Thursday, December 19th, 2024

    🕒 Time: 8:00 PM EST

    Register Here: https://streamyard.com/watch/M3JjMR53s5Ct

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

    Show more Show less
    20 mins
  • A Probing Question [E162]
    Nov 27 2024

    Thanks to our Partner, NAPA Autotech

    Show Notes

    • Back Probing Overview (00:01:14)
    • Challenges with Back Probing (00:02:29)
    • Risks of Back Probing (00:03:48)
    • Wire Gauge and Back Probing Challenges (00:05:03)
    • Teeing Into Circuits (00:06:19)
    • Concerns with Unplugging Connectors (00:07:34)
    • Terminal Fretting Issues (00:09:45)
    • Piercing Wires Discussion (00:11:56)
    • Probing Tools for Piercing (00:13:12)
    • Proper Aftercare for Piercing (00:14:16)
    • Discussion of Probing Techniques (00:17:55)
    • Live Webinar Announcement (00:19:10)

    "Ask Us Anything!" with Matt Fanslow and Brin Kline

    📆 Save the Date: Thursday, December 19th, 2024

    🕒 Time: 8:00 PM EST

    Register Here: https://streamyard.com/watch/M3JjMR53s5Ct

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

    The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

    Show more Show less
    20 mins