Digital Operations

By: Michael Greenberg and Brandon White
  • Summary

  • Join us as we talk about Digital Operations, AI and Automations. Digital Operations is the discipline of designing, implementation, and educating an organization’s digital tools and processes. It involves bringing together automation, AI, global talent, remote work, and other digital technologies to streamline operations, optimize processes, reduce manual work, improve data quality, maximize knowledge work, and enhance the employee experience. At its core, digital operations digitizes and automates routine business processes to boost efficiency. It requires both an understanding of the business context as well as the technical possibilities. Digital operations spans across departments, requiring a mix of business operations and technology skills.
    Copyright 2024 Michael Greenberg and Brandon White
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Episodes
  • Why 3rd Brain?
    Aug 28 2024

    In this episode of the Digital Operations Podcast, hosts Brandon White and Michael Greenberg dive into the burgeoning field of digital operations. They discuss how this new department, distinct from traditional IT, is essential for integrating modern technology like AI and automation into business operations. The conversation covers the necessity of proper software selection, the importance of a unified data layer for effective AI implementation, and the advantages of partnering with an outsourced digital operations team. They also highlight the challenges SMBs face with legacy systems and the benefits of streamlining processes for increased efficiency and profitability.

    • 00:00 Introduction to Digital Operations Podcast
    • 00:22 The Emergence of Digital Operations Departments
    • 03:15 Challenges in Implementing Digital Operations
    • 05:58 Documenting Processes for Automation
    • 09:25 Outsourcing vs. In-House Digital Operations
    • 16:58 The Importance of Long-Term Partnerships
    • 23:38 Conclusion and Final Thoughts

    Mentioned in this episode:

    https://www.3rdbrain.co/

    https://www.3rdbrain.co/

    https://www.3rdbrain.co/

    https://www.3rdbrain.co/

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    29 mins
  • Case Study: Metal Building Construction
    Aug 21 2024

    In this episode of the Digital Operations Podcast, hosts Brandon White and Michael Greenberg discuss a case study in the metal building manufacturing industry. They examine how integrating AI and automation, particularly through the ClickUp platform, addresses common challenges such as production management, project-level accounting, and system integration. The podcast highlights the benefits, including efficiency improvements, enhanced project tracking, and increased profitability. Tune in to discover the transformative impact of modern technology in an often-overlooked industry.

    • 00:00 Introduction to the Digital Operations Podcast
    • 00:23 Case Study: Metal Buildings Industry Overview
    • 02:45 Common Challenges in Metal Building Manufacturing
    • 03:54 Implementing ClickUp for Improved Operations
    • 07:32 Streamlining Production and Communication
    • 11:31 Client Outcomes and Benefits
    • 13:25 Conclusion and Final Thoughts

    Mentioned in this episode:

    https://www.3rdbrain.co/

    https://www.3rdbrain.co/

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    16 mins
  • AI Case Studies: Compliance Using Video and Generating Client Briefs Automatically
    Aug 14 2024

    In this episode of the Digital Operations Podcast, hosts Brandon White and Michael Greenberg delve into the implementation of AI technologies for small and medium-sized businesses.

    They explore a fascinating case study where AI is used to monitor compliance via video and image analysis, reducing costs and improving efficiency.

    They also discuss a tool for generating customized meeting notes and client briefs, highlighting its impact on business operations.

    The conversation emphasizes how modern AI has become both accessible and practical for SMBs, transforming traditional workflows and enhancing productivity.

    • 00:00 Introduction to the Digital Operations Podcast
    • 00:23 Case Study: AI in Compliance Monitoring
    • 01:57 Exploring AI's Impact on Business Efficiency
    • 04:59 Advanced AI Implementation and Results
    • 08:23 Case Study: Customized Meeting Notes with AI
    • 12:16 Real-World AI Applications and Future Insights
    • 13:54 Conclusion and Final Thoughts
    • 14:51 Closing Remarks and Next Episode Teaser

    Mentioned in this episode:

    https://www.3rdbrain.co/

    https://www.3rdbrain.co/

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    17 mins

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