Heartline: Changemaking in Healthcare

By: Andrea Austin MD
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  • Summary

  • Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear. Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change. Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses. Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system. Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare. Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
    © 2024 Heartline
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Episodes
  • From Perfectionism to Self-Compassion: Healing in Healthcare

    From Perfectionism to Self-Compassion: Healing in Healthcare
    Jan 7 2025
    In Episode 93, I sit down with Dr. Kara Pepper, a physician coach and eating disorder specialist, to explore the intricate connections between perfectionism, burnout, and self-compassion in healthcare. Dr. Pepper's journey from professional ballet dancer to physician offers a unique perspective on the challenges faced by high-achieving professionals. We delve into the often-overlooked world of eating disorders, discussing how these conditions can manifest in unexpected ways and impact healthcare providers themselves. Dr. Pepper shares valuable insights on recognizing and addressing eating disorder behaviors across diverse populations, challenging common misconceptions. Key topics we explore include: The difference between high achievement and perfectionism and how perfectionism undermines growth and well-being. How the healthcare system often trains professionals to ignore their own needs, leading to burnout and disconnection. Practical strategies for cultivating self-compassion and building resilience in the face of professional and personal challenges. The role of somatic awareness in clinical decision-making, career transitions, and emotional well-being. Ways to create a more fulfilling professional life by embracing imperfection and advocating for yourself. Discover how to: Recognize and address perfectionist tendencies that may be holding you back. Build a healthier, more compassionate relationship with your achievements and self-worth. Harness body awareness to enhance both your professional intuition and personal decision-making. Transition to a career or practice model that aligns with your values and passions. Advocate for a balanced approach to excellence that prioritizes both patient care and self-care. Dr. Pepper's candid reflections on her own struggles and triumphs provide a relatable and inspiring roadmap for healthcare professionals looking to reclaim joy and purpose in their careers. Through her lens as both a physician and coach, she invites us to rethink conventional notions of success and embrace the healing power of self-compassion. Join us for this enlightening conversation that challenges the perfectionist mindset and offers actionable tools to cultivate resilience, fulfillment, and a more balanced approach to medicine and life. Resources Mentioned: Self-Compassion: The Proven Power of Being Kind to Yourself by Kristin Neff – This book introduces the concept of self-compassion as a powerful tool for personal growth and resilience. Fierce Self-Compassion: How Women Can Harness Kindness to Speak Up, Claim Their Power, and Thrive by Kristin Neff – This book expands on the concept of self-compassion by integrating advocacy and empowerment, aligning with movements like Me Too and social justice. Connect with Dr. Kara Pepper: @karapeppermd on all platforms 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: 📱 Follow us on social: @andreaaustinmd 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
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    41 mins
  • Beyond Fine: Navigating Mental Health in Healthcare

    Beyond Fine: Navigating Mental Health in Healthcare
    Dec 17 2024
    In episode 91, Dr. Jessi Gold—psychiatrist and author of "How Do You Feel?"—joins us to unpack the mental health challenges unique to healthcare professionals. As the inaugural Chief Wellness Officer for the University of Tennessee System, Dr. Gold brings a wealth of knowledge and experience to the conversation, focusing on curiosity and self-reflection as tools for resilience and growth. Dr. Gold shares her insights on the importance of curiosity and self-reflection in navigating the complexities of a medical career. We discuss the prevalence of mental health issues among healthcare workers, the impact of workplace culture on well-being, and innovative approaches to addressing these challenges. Key insights from our conversation include: The nuanced relationship between personal predisposition and workplace environment in mental health outcomes for healthcare professionals The importance of acknowledging and normalizing emotional responses to traumatic medical events Strategies for incorporating self-care and boundary-setting into high-pressure medical careers The potential of external, independently-funded mental health resources for healthcare workers Discover how to: Cultivate curiosity about your own emotional responses and reactions in medical settings Implement effective debriefing practices after challenging cases Navigate the complexities of countertransference in patient interactions Prioritize meaning and purpose in your medical career to combat burnout This episode offers valuable perspectives for healthcare professionals at all stages of their careers, as well as administrators and policymakers seeking to create more supportive work environments. Dr. Gold's expertise provides a roadmap for addressing the mental health challenges inherent in medical professions while fostering resilience and job satisfaction. Join us for this thought-provoking conversation that bridges the gap between mental health expertise and the lived experiences of healthcare professionals. Learn how cultivating curiosity about yourself and your reactions can lead to profound personal and professional growth in the medical field. Connect with Dr. Jessi Gold: Website Social media: @drjessigold across platforms "How Do You Feel?" book By Jessi Gold 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: 📱 Follow us on social: Instagram and LinkedIn 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
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    46 mins
  • Moral Injury, Motivation, and Meaning: Redefining Burnout in Medicine

    Moral Injury, Motivation, and Meaning: Redefining Burnout in Medicine
    Dec 10 2024
    In episode 90, I sit down with Dr. Jonathan Fisher, a cardiologist and expert in well-being, to examine the intricate challenges of burnout in healthcare. Our discussion explores moral injury, the critical role of social connections, the power of positive psychology, and the importance of a holistic approach to supporting physician well-being. Dr. Fisher offers a unique perspective, shaped by growing up in a family of seven physicians, which informs his understanding of the profession’s pressures. Together, we challenge traditional views on burnout and uncover strategies for creating meaningful change. Key insights include: Understanding burnout as a multifaceted issue beyond moral injury Reigniting passion for healthcare through a sense of agency Harnessing positive psychology to boost resilience and motivation Building supportive relationships among healthcare professionals Discover how to: View burnout through a comprehensive lens Foster a sense of purpose and agency in your career Leverage positive psychology to enhance personal and professional well-being Nurture collegial relationships to improve workplace dynamics Address the emotional and spiritual dimensions of heart health This episode offers actionable advice for healthcare professionals seeking sustainable solutions to the challenges of modern medicine. Whether you’re a seasoned practitioner or just starting out, it’s an inspiring conversation to help you prioritize well-being and resilience in your professional and personal life. "We have to look at our emotional hearts and address the root causes of rising anxiety, depression, PTSD, and burnout." – Dr. Jonathan Fisher Tune in for this thoughtful discussion and learn how shifts in mindset, the application of positive psychology, and stronger interpersonal connections can create lasting positive change. Resources mentioned in this episode: Ending Clinician Burnout Global Community on LinkedIn Dr. Jonathan Fisher's book "Just One Heart" on Amazon Connect with Dr. Jonathan Fisher: LinkedIn Instagram Join Dr. Fisher and Dr. Austin for The Heart of Medicine Conference: When: 29-31 July 2026 Where: Uluru Resort, Central Australia 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: 📱 Follow us on social: @andreaaustinmd 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
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    45 mins

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