Episodes

  • Ep. 15 - How one agency dropped their DSP turnover by almost 50% - Part 1
    Jan 13 2025

    What will take your staff retention efforts to the next level? In Part 1 of this series, Nate takes a deep dive into the decisions and initiatives at one agency that allowed them to dramatically reduce their turnover.

    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    23 mins
  • Ep. 14 - Transform the DSP employee experience with 1 simple method
    Jan 6 2025

    "No employee cares about your organization until they know your organization cares about them." And how can you show them? Always have an answer to the most important question that every employee is asking, "What's in it for me?"

    In this episode, Nate describes how to leverage your answers this question so that your DSPs love their jobs, put forth greater effort, and provide even more exceptional care to the individuals you serve.

    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    19 mins
  • Ep. 13 - Common pitfalls with performance-based incentives (and how to avoid them)
    Dec 30 2024

    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    24 mins
  • Ep. 12 - How NOT to increase staff retention at the holidays
    Dec 23 2024

    Wondering how NOT to boost your DSP retention rate? Tired of all the holiday cheer? In this short mashup episode, Nate empowers your inner Grinch with 7 tried and true strategies to make sure you DON’T increase retention, but instead that you keep your turnover rate high.


    Unlike other episodes, this one definitely won’t help your organization win… unless you do the OPPOSITE of today’s “recommendations”.


    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    7 mins
  • Ep. 11 - How to stop the next 100 fires before they start
    Dec 16 2024

    When every supervisor in your agency conducts monthly "High Impact Supervisions", the effects are game-changing. Fewer fires, less burnout, higher retention. But it's one thing for you, as a leader, to understand this... and it's another thing to implement it across your organization.

    In this episode, Nate defines High Impact Supervisions and shares the 4 steps to implementing them across your organization. It's not difficult to get started today and to embed this strategy into your current structure.

    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    25 mins
  • Ep. 10 - The real costs of DSP turnover
    Dec 9 2024

    DSP turnover is costing IDD Providers like you a whole lot of money. But what is the real cost of DSP turnover? It extends far beyond the staggering financial costs and affects team morale and program sustainability. Even more than that, it leads to invaluable opportunities that are passed up due to staffing shortages.

    In this episode Nate explores these costs—and points towards first-step solutions, so that you don’t have to keep carrying these excessive costs indefinitely into the future.
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    Want to tackle the top ten questions to solve DSP turnover? Get your free guide at www.iddleader.com/topten

    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    15 mins
  • Ep. 9 - The #1 barrier to increasing your staff retention
    Dec 2 2024

    Honestly, I was kind of surprised by this one, but then it all made sense. It will probably surprise you, too!

    When I first started helping with staff retention, I guessed the burnout rate or the wages would be the biggest barrier. And these things matter (a lot) but then I discovered an even more fundamental issue at the organizational level that plagues many providers.

    In this episode, I’ll describe the biggest barrier to increasing staff retention—and what you can do about it. (Don’t worry I give the big reveal early in the episode so you don’t have to hear me beat around the bush for too long. LOL!)

    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    20 mins
  • Ep. 8 - Addressing Performance Issues
    Nov 25 2024

    Imagine addressing performance issues without all the stress. And imagine not having to bring up the same issue over and over again. Sound like a pipe dream? It doesn’t have to be.

    This episode provides practical tools for leaders to deal with this challenge constructively to create win-wins for everyone involved.

    Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

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    23 mins