Episodes

  • S4-Ep12: Geneva Experts Share Why Leadership Is a Group Effort

    S4-Ep12: Geneva Experts Share Why Leadership Is a Group Effort
    Dec 31 2024
    Guests: Peter Cunningham, Co-founder, & Patrick Sweet, Co-Director, of the Geneva Leadership Alliance Being a great leader means you can’t lead alone anymore. The leadership paradigm is changing. In this episode, Maureen speaks with Patrick Sweet and Peter Cunningham from the Geneva Center for Security Policy about the evolving nature of leadership. They explore how leadership is no longer just an individual endeavor, but a collective practice, emphasizing adaptability, cultural sensitivity, and resilience. From navigating post-conflict trauma to balancing polarities like continuity and change, this conversation offers powerful insights for growing your leadership – especially if your firm works across borders. Here's what Peter, Patrick and Maureen cover: Why effective leadership is now collective, shared within your team;How our multigenerational and multicultural workforces require greater adaptability in your leadership skills; andWith today’s social and political divides, the need to navigate opposing “truths,” the find and leverage what your team members (and customers and stakeholders) have in common. Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org/. Other episodes you'll enjoy: Economic & Geoplitical Shifts: The Trends Leaders Need to Know for 2025 with Christopher WashingtonEmpathy, Dialogue, & a Good Mood: An Ambassador Reveals What Leaders Need in Crisis with Thomas Greminger & Peter CunninghamCourageous Leadership Is Required to Address Global Issues with Mike Gerbis For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: The Geneva Center for Security Policy’s website is https://www.gcsp.ch/. Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Booking Producer: Jenna Reik CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guests: Peter Cunningham is Head of Leadership at GCSP and Co-Founder of the Geneva Leadership Alliance, a network of associates and partner organisations working together to advance the understanding and practice of leadership for the benefit of peace and security worldwide. Peter has over 20 years of experience in leadership development, adult education, and executive coaching across private, public, and non-profit sectors. He is constantly seeking new, diverse, and innovative ways to bridge the study of leadership with the practice of leading, especially at international level and across cultural, geographical, political and organisational divides. Leveraging his diverse experience and background, he creates safe spaces for learning and encourages brave spaces for application, enabling people to learn leadership mindsets and practices in transformative ways and adapt them to their own work and life. Patrick Sweet is Co-Director of the Geneva Leadership Alliance. Previously, he was regional director for Northern Europe at the Center for Creative Leadership, responsible for advanced leadership development programs in the region in close collaboration with EMEA CCL teams. He brings 25+ years of business, organisational and leadership development to the Alliance. Dr. Sweet has been co-lead in several EU-funded programs focused on innovation and leadership, was European...
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    43 mins
  • S10-Ep40: Delivering the Future - Why Amazon Execs Lead Beyond Retail

    S10-Ep40: Delivering the Future - Why Amazon Execs Lead Beyond Retail
    Dec 24 2024
    Guests: Ryan Redington, Amazon Music GM, & Kara Hurst, Chief Sustainability Officer An open door is an opportunity – and a risk. Assess that risk a little easier with the one-way and two-way door framework. It’s just one of the tools Amazon uses to innovate better and faster. In this episode, two Amazon execs explain how and why they innovate in areas outside of the company’s stereotypical retail business: in sustainability and in the music industry.The impact has been huge. Over 500 companies have joined Amazon in their climate pledge, moving to clean energy and other sustainable practices. In music, they’re redefining the industry, even discovering new artists such as Chappell Roan! Here's what Kara, Ryan, and Maureen cover: Why seeing an industry outside of its traditions helps you discover new markets and opportunities;What the one- and two-way door framework is, and how to use it to spark innovation; andWhy it’s good business to increase sustainability and climate action. Other episodes you'll enjoy: Innovation Insights: Amazon Executives Share How They Deliver the Future with VPs Udit Madan, Jamil Ghani, & Sarah RhoadsHow Climate Change Batters Business Bottom Lines with former Prime Minister Kim CampbellStewarding the Future of the Planet: Views from the Boardroom with Helle Bank Jorgensen For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: Detail about the sustainability initiatives Kara mentioned are online at https://sustainability.aboutamazon.com/. Businesses interested in working with – or just learning from – Amazon’s sustainability efforts can learn more on the Exchange at https://exchange.aboutamazon.com/. Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Take Back Your Power: 10 New Rules for Women at Work by Ancestry CEO Deb Liu, on how to overcome the obstacles women still face in the workplace – especially in tech. It’s in hardback at https://amzn.to/47OUO9E, and audio at https://amzn.to/3Y6EmOQ.Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Booking Producer: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 Instagram: @innovativeleader TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guests: Kara Hurst leads Amazon’s sustainability efforts, overseeing the company’s initiatives on environmental sustainability and social responsibility. Under her leadership, Amazon announced its commitment to be net-zero carbon by 2040 and co-founded The Climate Pledge, which now has over 525 signatories. Before joining Amazon, Kara was CEO of The Sustainability Consortium and served as Vice President at BSR, where she led global partnerships and built sustainability programs for businesses. Kara holds a BA from Barnard College of Columbia University and a Master’s in Public Policy from the University of California, Berkeley. Ryan Redington oversees all aspects of Amazon Music, including strategy, product development, licensing, marketing, and industry relations. He has led the service’s growth into one of the world’s leading audio streaming platforms. Prior to becoming General Manager, Ryan was Vice President of Music Industry, where he led partnerships with artists and labels. Ryan started his Amazon career in the Prime Video division before moving to Amazon Music, where he initially managed the physical music category. Ryan sits on the boards of the Academy of Country Music and the Country Music Association. He holds a BS in ...
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    28 mins
  • S4-Ep7: 11 Steps to Help You Heal Divides from the Centre for Peace & Security

    S4-Ep7: 11 Steps to Help You Heal Divides from the Centre for Peace & Security
    Dec 17 2024
    Guest: Mike Hardy, founder & former director, Coventry University’s Centre for Peace & Security Is peace relevant to business? Absolutely, according to Mike Hardy. Profits and stability arise from peacefulness, yet we relegate its pursuit to nonprofit and government leaders. In this episode, Mike shares both his research and diplomatic experience to show how leaders in all sectors can create, and benefit from, peace and security in their communities and around the globe. Here's what Mike and Maureen cover: Why you have just as much of a leadership role in fostering peace and security as any Prime Minister or President;How an experience in Iceland brought him to focus on the interplay of trust, peace, and social relations; andWhy Star Wars provides a perfect model for inclusion and DEI in real life. Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org/. Other episodes you'll enjoy: Former Prime Minister Papandreou’s Path to a Just World with George Papandreou and Jorrit VolkersEmpathy, Dialogue, & a Good Mood: An Ambassador Reveals What Leaders Need in Crisis with Thomas Greminger & Peter CunninghamPeace through Better Leaders with Mike HardyWork, War, and In-Between: An International Peace Negotiator’s Top Tips for Resoving Conflict with John, Lord Alderdice For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: The Center for Trust, Peace and Social Relations, now called the Centre for Peace & Security, is online at https://www.coventry.ac.uk/research/areas-of-research/peace-and-security/. Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Booking Producer: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guest: Mike Hardy was the founding Director of the Centre for Trust, Peace, and Social Relations (now the Centre for Peace & Security) at Coventry University. He is adjunct professor of leadership at the LSPR Institute of Communications and Business in Jakarta, Indonesia. Mike has been twice honoured in the UK, awarded the OBE in 2001 for his peace-building work in the Middle East, and appointed a Companion of Honour of St Michael and St George (CMG) in the HM Queen’s Birthday Honours June 2010 for his work internationally in Intercultural Dialogue. Mike is a Board Director and Chair of the International Leadership Association, Chair of Trustees of The Faith and Belief Forum the leading interfaith charity in the UK, and life-fellow of the Royal Society for the Arts.
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    39 mins
  • S10-Ep39: In It Together - How Boston Consulting Group Combines Strengths from Every Generation

    S10-Ep39: In It Together - How Boston Consulting Group Combines Strengths from Every Generation
    Dec 10 2024
    Guest: Alicia Pittman, Global People Chair – Boston Consulting Group Fast and furious: that’s how change is hitting our workplaces with AI, multiple generations, and more. Yet Boston Consulting Group has figured out how to turn those changes into advantages. Their Global People Chair, Alicia Pittman, shares how to unlock all that potential in your business, too. Here's what Alicia and Maureen cover: Why BCG started reverse mentorships, and how that energizes their teams;What an exoskeleton does for the organization; andWhy you can’t just “stay in your lane” of expertise any more…and what to do instead. Other episodes you'll enjoy: AI Is Changing Your Business Model: Boston Consulting Group’s Managing Director Explains How with Such SrinivasanGetting on Code: Leaders Walk Their Talk with Ricky Robinson & Keith PowellCareer Sponsorship & Being Sponsor Ready with Ricky Robinson & Keith Powell For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Take Back Your Power: 10 New Rules for Women at Work by Ancestry CEO Deb Liu, on how to overcome the obstacles women still face in the workplace – especially in tech. It’s in hardback at https://amzn.to/47OUO9E, and audio at https://amzn.to/3Y6EmOQ.Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Booking Producer: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guest: Alicia Pittman is the Global People Chair at Boston Consulting Group and is integral to the firm's Consumer, Operations, and Organization practices. Alicia is responsible for BCG’s efforts to attract, retain, and develop exceptional talent, ensuring BCG delivers leading-edge capabilities and diversity of perspectives to clients. She also serves on the firm's Executive and Operating Committees. Previously, Alicia was the North America Consulting People Team chair leading Women@BCG for North America. Over the last five years, she played a vital role shaping BCG’s people strategy through COVID and developing new programs like Teaming@BCG and Pathways@BCG. Alicia’s passion for BCG’s value of “grow by growing others” guides her approach to mentoring BCG’ers the world over.
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    38 mins
  • S10-Ep38: The Three Steps for Successful Negotiation from a Former Ford Exec

    S10-Ep38: The Three Steps for Successful Negotiation from a Former Ford Exec
    Dec 3 2024
    Guest: Greg Moran, Former Ford Senior Executive How do you negotiate the best deal possible? Our guest, Greg Moran, shares the three key elements he discovered negotiating for Ford and other top corporations. The ultimate success, he found, came when both parties found great benefit in the results. Here's what Greg and Maureen cover: Why going for the win is less important than finding the win-win;Why the other party isn’t the enemy – it’s something else entirely; andWhy the other side tries to instill a sense of fear in you over losing the deal. Other episodes you'll enjoy: Let’s Talk: Four Steps to Bridging Workplace, Political, & Family Disagreements with Michael Morrow-FoxWork, War, & In-Between: An International Peace Negotiator’s Top Tips for Resolving Conflict with John, Lord AlderdiceThe Career Toolkit: Essential Skills for Success No One Taught You with Mark Herschberg For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Take Back Your Power: 10 New Rules for Women at Work by Ancestry CEO Deb Liu, on how to overcome the obstacles women still face in the workplace – especially in tech. It’s in hardback at https://amzn.to/47OUO9E, and audio at https://amzn.to/3Y6EmOQ.Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Booking Producer: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guest: Greg Moran is a C-level digital, strategy and change leadership executive with extensive global operations experience. He led corporate strategy for Ford and designed the plan that Alan Mullaly used to turn around the company. Greg held C-level IT positions in app dev, infrastructure, and core banking applications at Ford, Nationwide Insurance, and Bank One/JPMC, respectively. He began his career in consulting with Arthur Andersen Accenture, working across industries with 100 companies over the course of a decade. He is passionate about leadership and culture, and teaches part time on the topic at Ohio University.
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    19 mins
  • S10-Ep37: Economic & Geopolitical Shifts - The Trends Leaders Need to Know for 2025

    S10-Ep37: Economic & Geopolitical Shifts - The Trends Leaders Need to Know for 2025
    Nov 26 2024
    Guest: Christopher Washington, Franklin University Provost What awaits leaders in 2025? You’ll find out in this special future-scanning episode. We turn the tables this week, as our host, Maureen Metcalf, is interviewed by guest Christopher Washington, the provost of Franklin University. Maureen has determined the five major global trends which will affect leadership in 2025. It’s based on her countless interviews with CEOs and other though leaders over the past few months. Here's what Christopher and Maureen cover: Why the 70+ elections in nations around the globe in 2024 will lead to major policy shifts affecting corporations;The biggest mistake leaders make as the new year dawns; andHow the changing nature of work will continue in the next year. Other episodes you'll enjoy: Uncharted: How to Map the Future Together with Margaret HeffernanThe Future Is Yours to Create with Rebecca RyanIs Your Organization Designed for the Future? With Mark Palmer & Eddie Moore For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Take Back Your Power: 10 New Rules for Women at Work by Ancestry CEO Deb Liu, on how to overcome the obstacles women still face in the workplace – especially in tech. It’s in hardback at https://amzn.to/47OUO9E, and audio at https://amzn.to/3Y6EmOQ.Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Booking Producer: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guest Host: Dr. Christopher Washington serves as the Provost and Executive Vice President of Franklin University. He has dramatically increased the number of academic programs as the Chief Academic Officer, and supported the advancement of Franklin’s internationalization through relationships with partnering universities in Europe, Central America, the Middle East region, and Asia. He currently serves as National Board Chair of Global Ties U.S. and has been a member of the boards of The Metro Schools, the International Visitors Council, and the Columbus Council of World Affairs. Dr. Washington was selected for the Fulbright Specialist Roster in 2015 and is a member of the United States Speakers Bureau, and the Forbes Nonprofit Council. Dr. Washington holds a Ph.D. in human resource development from Ohio State University, a master of science in college student personnel, and a bachelor of arts in communications from Western Illinois University.
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    40 mins
  • S10-Ep36: Mastercard's Chief Innovation Officer on Fostering a Culture of Innovation

    S10-Ep36: Mastercard's Chief Innovation Officer on Fostering a Culture of Innovation
    Nov 19 2024
    Guest: Ken Moore How can you have solutions for your customers before they even know they need them? Or BE the change instead of reacting to change? That’s all part of the job for Mastercard’s Chief Innovation Officer, Ken Moore. He says the rate of change for businesses will soon increase 400%, as if the world isn’t changing fast enough already! But no worries; Ken shares the keys to innovation and being ready for change with you in this episode. Here's what Ken and Maureen cover: The five things most important for your business to focus on heading into the future;How AI will reshape the ways we shop – and how you sell to your own customers; andThe big trends forming now for the way we’ll soon be doing sales. Other episodes you'll enjoy: Leading Fintech: Mastercard Execs Share How They See the Future and Meet It Now with senior execs Jennifer Marriner and Sherri HaymondDisruption No More: DHL’s Supply Chain VP on Future-Proofing Your Business with Mike McLellanPrepare for the Future with Foresight with Dr. Ciela Hartanov For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Charging into Our Future: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guest: Ken Moore is chief innovation officer at Mastercard and a member of the company's Management Committee. He leads the Mastercard Foundry organization, inclusive of R&D, Digital Futures, Product Lifecycle Management, and Experience Research & Design teams. In this role, Ken is responsible for the company's innovation agenda, including incubating and bringing new products and services to market, unlocking the potential of emerging technologies, and anticipating changes in customer needs. Ken is an advisory board member to the World Intellectual Property Organization on the production of the Global Innovation Index, and an Expert-in-Residence at Harvard Innovation Labs at the Harvard John A. Paulson School of Engineering and Applied Sciences.
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    38 mins
  • S10-Ep35: Leading Fintech - Mastercard Execs Share How They See the Future and Meet It Now

    S10-Ep35: Leading Fintech - Mastercard Execs Share How They See the Future and Meet It Now
    Nov 12 2024
    Guests: Jennifer Marriner, Sr. VP, & Sherri Haymond, Co-President, of Mastercard divisions What happens when innovation means life or death for your company? In this first of a two-part series of innovation at Mastercard, guests Jennifer Marriner and Sherri Haymond describe the ongoing innovations in their divisions: Global Acceptance Solutions and Global Partnerships, respectively. As customers and retailers alike continue to change how they move money, Mastercard must not only keep up with them, but innovate so deeply that they actually have new tech ready BEFORE payment preferences evolve. That means leading an organization-wide innovation culture, with plenty of leadership lessons for the rest of us. Here's what Jennifer, Sherri, and Maureen cover: Why it’s so important for leaders to think differently and experiment with the new;How collaboration, inside and outside the organization, boosts your odds of success; andWhy constantly asking your stakeholders “What do you need from us?” keeps you ahead of the competition.Other episodes on innovation in companies: Innovation Insights: Amazon Executives Share How They Deliver the Future with Udit Madan, Jamil Ghani, & Sarah RhoadsEat Mor Chikin: Chick-fil-A’s CMO on Their Recipe for Success with Steve RobinsonAvocados: When Produce Produces Innovation with Alvaro Luque For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too! RESOURCES: Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ. Her other 10 books are available on Amazon here. Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2yEveryday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. ----------------------- OUR PODCAST TEAM: Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Making the World a Better Place: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US: YouTube: @InnovatingLeadership Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute LinkedIn: https://bit.ly/ILI-LinkedIn2 TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com Loved this episode? Leave us a review and rating! ----------------------- About Our Guests: Jennifer Marriner is the Executive Vice President of Global Acceptance Solutions at Mastercard. She leads the product evolution and strategy for Mastercard’s acceptance solutions, ensuring the company’s payments products drive usage and shape future commerce experiences. Prior to Mastercard, Jennifer spent over 16 years at PayPal, leading the Global Markets and Partnerships team. She also managed strategic merchant growth for The Royal Bank of Scotland’s acquiring division and worked at The Wall Street Journal. Based in London, Jennifer is the executive sponsor of Mastercard’s Women Leadership Network (WLN) and ADAPT. Sherri Haymond is Co-President of Global Partnerships and a member of the company's Management Committee. Sherri co-leads a unique team that works with partners large and small to create disruptive products and solutions. As our world becomes borderless and even more digitally connected, Sherri's team keeps a pulse on the industry and collaborates with partners to ensure Mastercard delivers innovative and differentiated products and services at scale to meet the needs of today's evolving businesses and consumers. Sherri holds a B.A. in Literature from Duke University and a J.D. from University of Pennsylvania Law School. She serves on the board of MoCADA, the Museum of Contemporary African Diasporan Arts, in Brooklyn, NY.
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    49 mins