• Saying Less - Selling More : Mastering the Art of Client Conversations | Ep. 145
    Dec 26 2024

    On this episode, Chris & Adam discuss the challenges insurance agents face when communicating with clients and they emphasize the importance of clear, concise, and structured presentations. Key points include:

    1. Saying Less and Staying Focused:

    Agents often talk excessively, potentially confusing clients or talking themselves out of a sale. A concise presentation with clear transitions can maintain client engagement and move the sale forward.

    2. The Value of Structure:

    A set presentation eliminates guesswork, creating a predictable flow that helps agents stay on track and address client needs effectively. Transitional statements, such as asking for beneficiary information, help smoothly progress conversations.

    3. Avoiding Overexplaining:

    Overexplaining details, especially technical aspects like contestable periods, can overwhelm or confuse clients. Keeping it simple ensures clients understand the essentials without unnecessary complexity.

    4. Client Involvement:

    Engaging clients by asking questions makes the process feel more like a conversation than a lecture. This approach can lead clients to “sell themselves” on the policy.

    5. Maintaining Professional Boundaries:

    Building rapport is essential, but agents must avoid becoming overly friendly to the point of losing their professional authority. Maintaining boundaries ensures clients take the agent seriously and make decisions during the meeting.

    6. Closing the Sale:

    Agents should aim to finalize sales during the appointment rather than relying on follow-ups, as follow-ups often result in lost opportunities.


    The conversation highlights the importance of balancing professionalism, efficiency, and clarity to achieve successful client interactions and sales outcomes.

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    17 mins
  • From Pro Golf to Insurance Leader | Ep. 144
    Dec 24 2024

    Explore the fascinating journey of John Kight as he shares his insights on the evolution of the insurance industry, his shift to virtual sales, and the importance of effective goal setting.

    With a rich background that spans professional golf to becoming a partner at Integrity Marketing Group, John reveals the real challenges and triumphs in navigating today's market.

    Prepare to be empowered with actionable strategies for success in your own career.

    Click to watch now and embrace the insights you need to thrive in this dynamic industry! #InsuranceSales #GoalSetting #VirtualSales #SuccessStrategies #InsuranceIndustry #LifeInsurance #Entrepreneurship #Motivation #PersonalDevelopment #Podcast

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    21 mins
  • From New year's Resolutions to Real Growth: A Fresh Perspective | Ep. 143
    Dec 23 2024

    From New Year's Resolutions to Real Growth: A Fresh Perspective

    Discover why shifting from traditional "goal setting" to "growth setting" could be the game-changer you need for 2024! Hosts Adam Brsan and Chris Smith dive deep into why New Year's resolutions often fail and how to create lasting change through a growth mindset.


    The episode explores the uncomfortable truth about embracing change, illustrated through personal stories of adapting to new technologies and marketing strategies. Learn why staying in your comfort zone might be the biggest barrier to your success, and how investing in your personal and professional development can transform your business trajectory.


    As a special holiday gift, the hosts announce an exciting lineup of upcoming content featuring top producers, agency owners, and industry experts. These valuable insights will be available through their YouTube channel and Facebook page, providing actionable strategies for business growth during the holiday season.


    Ready to transform your approach to goal setting and embrace real, sustainable growth? This episode is packed with practical wisdom and candid discussions about overcoming resistance to change. Tune in now to start your journey from resolution-setting to real results!

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    1 hr and 5 mins
  • Virtual Assistants & Appointment Setters | Ep. 142
    Dec 17 2024

    Dive into the world of remote appointment setting as Zyrene, a team manager at Start Virtual, reveals how Filipino virtual assistants are revolutionizing insurance lead management. Discover how these dedicated professionals work night shifts and undergo intensive four-week training programs to master insurance industry knowledge and handle client objections with expertise.

    The episode highlights the remarkable work ethic of Filipino VAs and their commitment to exceeding expectations - a stark contrast to traditional approaches. Learn about innovative tools like Kicksy and Kixi's power dialing feature that enhance appointment setting efficiency, and get an inside look at how Client Success Managers ensure smooth operations through careful monitoring and support.

    Through a compelling mock call demonstration, Zyrene showcases the practical application of these skills, offering listeners a masterclass in professional appointment setting. Whether you're an insurance agent looking to scale your business or curious about remote work culture, this episode provides valuable insights into the power of virtual assistance.

    Ready to transform your insurance business with virtual appointment setting? Listen now to unlock the secrets of successful delegation and time management!

    • Managing a Remote Administrative Team

    • Comprehensive Training for Appointment Setters

    • Leveraging Existing Clients to Drive Business Growth

    • 1. Employees in the remote, call center environment in the Philippines often work night shifts to support clients in different time zones.


    • 2. The appointment setting team undergoes extensive training to handle diverse client needs and objections effectively.


    • 3. Nestor VAs are leveraged to set appointments for insurance agents, and the client success manager's role is crucial in managing the team and ensuring the smooth operation of the business.


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    39 mins
  • Vesting Periods, Renewals, & Red Flags | Ep. 141
    Dec 12 2024

    Understanding Insurance Carrier Contracts: Protecting Your Future

    Discover why the fine print in your insurance carrier contract could make or break your long-term success as an agent. In this eye-opening episode, Chris and Adam dive deep into the crucial aspects of carrier agreements that many agents overlook, particularly regarding vesting periods and renewal commissions.

    • The importance of thoroughly reviewing carrier contracts
    • Why renewal commissions matter more than high first-year payouts
    • Strategic tips for aligning payment dates with client Social Security schedules
    • The value of client-focused service over short-term profits
    • Red flags to watch for in carrier agreements

    Chris shares personal insights from stepping into a recruited agent's shoes, revealing how this experience transformed his understanding of contractual obligations. The discussion emphasizes building sustainable client relationships and protecting your book of business through transparent practices and value-added services.

    Ready to protect your financial future and build a more sustainable insurance practice? Listen to this essential episode to learn how to navigate carrier contracts and create lasting success in the insurance industry.

    Securing Your Future: Navigating Renewals and Contracts

    Navigating Vesting Periods and Contract Changes in the Insurance Industry

    Balancing First-Year Commissions and Renewals in Final Expense Business

    • The importance of carefully reviewing insurance carrier contracts, particularly regarding vesting periods and renewal commissions.
    • The value of gaining firsthand experience of the sales process to better understand the agent's perspective and partner with carriers committed to supporting their business.
    • The caution against unethical practices, such as carriers setting unrealistic persistency thresholds, and the need for more transparency and fairness in the industry to ensure agents can sustain their businesses by prioritizing client needs over short-term commissions.

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    43 mins
  • The Residual Income Blueprint: Building wealth with $75 monthly polices | Ep. 140
    Dec 10 2024

    Building Wealth Through Residual Income in Insurance Sales

    Discover how writing just 20 final expense policies per month can generate up to $91,000 in annual residual income! In this eye-opening episode of Insurance Life and Beyond, hosts Adam Brsan and Chris Smith reveal the powerful strategy of focusing on quality business that stays on the books rather than chasing quick commissions.

    Key Highlights:

    • How $75 premium policies can create $1,000-$1,500 monthly residual income
    • The importance of building a lasting legacy versus following "sexy fads"
    • Why stacking multiple products creates a sustainable income stream
    • How residual income provided stability during COVID-19
    • The value of maintaining strong client relationships

    The hosts share real-world examples of how this approach not only generates substantial passive income but also creates financial security through challenging times. Their practical insights demonstrate why focusing on policy retention and client relationships is crucial for long-term success in insurance sales.

    Ready to transform your insurance career and build lasting wealth? Don't miss this essential episode packed with actionable strategies for securing your financial future.


    Key Takeaways



    • The importance of building a sustainable insurance business focused on residual income, rather than chasing short-term commissions.
    • The value of writing high-quality policies, like final expense insurance, that provide ongoing renewals and referrals, which can generate significant residual income over time.
    • The idea that building lasting client relationships and a diverse portfolio of products is key to achieving long-term financial security, which can also be leveraged for retirement planning.


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    52 mins
  • Digital Leads - Real Challenges. What you should know. | Ep. 139
    Dec 4 2024

    The Real Truth About Digital Lead Generation in Insurance

    Dive into a fascinating exploration of digital lead generation's double-edged sword in the insurance industry. While Facebook and YouTube offer tantalizing opportunities for targeted, real-time leads, there's a catch - many of these leads can be as cold as traditional cold calls if not handled properly.

    • The advantages and pitfalls of acquiring leads through digital platforms
    • Why lead vendors struggle to optimize Facebook ad campaigns effectively
    • The importance of continuous ad campaigns vs. "burst" lead generation
    • Challenges in direct mail lead management and cost predictability
    • The evolving landscape of lead generation and its impact on different agent types

    The discussion reveals a crucial insight: success in digital lead generation isn't just about getting leads - it's about having robust automation and follow-up processes in place. While the industry isn't necessarily broken, it's adapting to serve different types of agents with varying risk appetites and income goals.

    Ready to transform your approach to lead generation? Listen to this episode for actionable insights that could revolutionize your insurance business.

    Key Takeaways:

    • 1. The importance of having robust automation and follow-up processes to maximize the value of leads generated through digital platforms like Facebook and YouTube.


    • 2. The challenges of managing lead quality and cost, particularly for insurance agents, when acquiring leads through these digital platforms.


    • 3. The need for a more nuanced perspective on the evolving landscape of lead generation, beyond just the pros and cons of digital platforms.



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    31 mins
  • HOLIDAY HUSTLE - Selling through the Holiday season | Ep. 138
    Dec 3 2024

    Mastering the Holiday Season in Insurance Sales

    Worried about your insurance business slowing down during the holidays? Think again! Discover why the "holiday season" is actually the prime "buying season" and how to capitalize on this opportunity.

    This eye-opening episode tackles the common misconception of holiday slowdowns in insurance sales. Adam and Chris share practical strategies for maintaining momentum, including:

    • Managing your schedule effectively with shared calendars
    • Doubling up on lead generation efforts
    • Adapting to market changes and exploring new lead sources
    • Balancing family commitments with business needs
    • Overcoming the "holiday objection" from potential clients


    They emphasize that success during this period requires treating your insurance career as a full-time commitment, not a hobby. The discussion includes candid insights about working during holidays when necessary and maintaining focus even when faced with seasonal distractions.

    Ready to transform your holiday season from a potential slump into a period of growth? Listen to this essential episode for actionable tips that will help you finish the year strong and set yourself up for success.

    Managing the Holiday Business Grind

    Adjusting Your Work Schedule for the Holidays

    Overcoming Holiday Objections: A Commitment to Consistent Effort

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    58 mins