Episodios

  • 45. Ghosted, Texted, and Still Polite: Social Etiquette in a Digital Age
    Jun 24 2025

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    In this episode of Manners and Other Matters, Louise Percy explores the evolving—and often perplexing—landscape of social etiquette for people aged from their 20s. From the nuances of texting and dating app interactions to more complex issues like ghosting, sexting, and catfishing, I take a considered and compassionate look at how good manners can still shine through in the fast-paced, often impersonal world of modern communication. With her signature elegance and warmth, Louise unpacks the "new normal" of connection, and offers thoughtful advice on how to uphold grace, clarity, and kindness in an age of swipes and screens.

    Whether you're navigating online romance, digital boundaries, or post-date silence, this episode is your modern guide to behaving beautifully—even when things get complicated.

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    18 m
  • 44. The Language of Leadership: Business Etiquette Through Communication with David Price
    Jun 11 2025

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    In this episode of Manners and Other Matters, Louise Percy is joined by business communication coach and meeting specialist, David Julian Price, to explore how professional etiquette is deeply intertwined with the way we communicate—whether in meetings or informal moments at work. Together, they discuss the vital role that tone, timing, structure, and courtesy play in establishing a respectful and high-functioning business culture.

    SHOW NOTES:

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    32 m
  • 43. Business Etiquette and Professional Presence. What’s Expected Now?
    May 28 2025

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    In this thought-provoking episode of Manners and Other Matters, host Louise Percy discusses the evolving landscape of corporate etiquette, a topic that has gained new relevance in the wake of recent global changes. As workplaces adapt to remote work and digital communication, the traditional rules of professional conduct are being redefined. Louise offers invaluable insights and practical advice on maintaining professionalism while fostering respectful interactions in today's corporate world.


    From the nuances of virtual meeting decorum to the art of providing constructive feedback, this episode addresses the pressing questions faced by professionals at all levels. Louise explores the concept of professional presence, highlighting its importance in making lasting impressions and navigating the digital age with confidence and poise.

    Listeners will learn about the significance of setting boundaries in an 'always on' work culture, the delicate balance of formality and informality in workplace dynamics, and the essential skills for giving and receiving feedback gracefully. Additionally, Louise shares tips for excelling in larger social settings like business dinners and networking events, ensuring that attendees leave a polished impression.


    Join Louise as she guides you through the intricacies of modern corporate etiquette, encouraging a culture of respect, trust, and ease in professional environments. This episode is a must-listen for anyone looking to enhance their corporate presence with authenticity and integrity.

    SHOW NOTES

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    22 m
  • 42. Beauty Beyond Skin Deep. The Intersection of Elegance and Wellness
    May 14 2025

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    In this enriching episode of Manners and Other Matters, Louise Percy is joined by the remarkable Dr. Fernanda de Silva Tatley—a molecular microbiologist, artist, and founder of a pioneering botanical skincare company based in New Zealand. Together, they explore the deeper meaning of elegance, the emotional and energetic power of skincare, and how self-care can become an intentional act of wellbeing and gratitude.

    This conversation invites listeners to reframe skincare not as a superficial beauty ritual, but as a daily opportunity to nurture body, mind, and spirit. Dr. Tatley shares the story behind her brand, her commitment to vegan and sustainable ingredients, and the neuroscience of self-care. Her philosophy? True elegance is authenticity—aging with grace, embracing simplicity, and making mindful choices that honour our wellbeing.

    Whether you're passionate about skincare, interested in natural living, or simply seeking a more gracious way to treat yourself, this episode is a nourishing listen.

    SHOW NOTES: https://thepercyinstitute.com/episode42/

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    32 m
  • 41. Mastering Modern Manners: Your Invitation to a More Confident and Elegant Life.
    Apr 30 2025

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    Discover the life-changing potential of modern etiquette in today’s episode of Manners and Other Matters. Host Louise Percy offers an exclusive behind-the-scenes glimpse into her acclaimed one-day Modern Etiquette and Manners Course, designed for individuals of all backgrounds seeking greater confidence, poise, and elegant living. Whether you are stepping into new social circles, re-entering the professional world, or simply refining your personal presence, this course promises practical skills, warm connection, and lasting transformation. Join Louise as she shares how contemporary etiquette is less about perfection and more about authenticity, kindness, and confidence.


    SHOW NOTES: https://thepercyinstitute.com/episode-41-mastering-modern-manners-your-invitation-to-a-more-confident-and-elegant-life/

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    14 m
  • 40. Cultivating Courtesy at 30,000 feet. In-Flight Etiquette
    Apr 16 2025

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    In this insightful episode Louise Percy delves into the often-overlooked world of in-flight etiquette, inspired by her recent journey from Perth to Sydney on Qantas. Drawing from her observations, she highlights the importance of kindness and cooperation among passengers, while also addressing the less desirable behaviours that can arise in the confined space of an aircraft.

    Louise shares heartwarming anecdotes of fellow travellers assisting one another, as well as candid discussions with cabin crew about their experiences managing passenger interactions. From the significance of making eye contact during meal service to the unspoken rules of armrest sharing, she provides practical tips for enhancing the flying experience for everyone on board.

    Listeners will gain valuable insights into how to navigate social dynamics in close quarters, the importance of showing respect to cabin crew, and the potential for kindness to foster a more pleasant atmosphere in the skies. Join Louise as she encourages us all to be more considerate and empathetic, reminding us that a little courtesy can go a long way while travelling.

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    20 m
  • 39. The Art of Entertaining with Joseph Marini: Timeless Elegance at Home
    Apr 2 2025

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    In this captivating episode of Manners and Other Matters, Louise Percy welcomes renowned entertaining expert, author, and event designer Joseph Marini. Together, they explore the essence of gracious hospitality, the beauty of intimate gatherings, and how authentic entertaining fosters deep connections. From the charm of French-style hosting to the importance of thoughtful details, Joseph shares invaluable insights from his book Mastering the Art of Entertaining. Whether you’re hosting a grand dinner or a simple meal for two, this episode will inspire you to create meaningful moments through the art of entertaining.

    SHOW NOTES:

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    33 m
  • 38. Say It With Confidence. Reviving Your Conversational Skills
    Mar 19 2025

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    Since the pandemic, have you noticed that in-person conversations feel… different? Awkward pauses, small talk struggles, and even a fear of making a simple phone call have become common concerns. In this episode of Manners and Other Matters, I explore how digital communication has reshaped our social confidence and share practical strategies to help you regain ease in face-to-face and phone conversations. From mastering active listening to navigating networking events with poise, this episode is packed with valuable insights to help you feel more confident and connected in the modern world. Tune in to discover how to transform awkward interactions into enriching exchanges and embrace the joy of spontaneous connections.

    Plus, I’ll be hosting a complimentary Art of Conversation webinar on April 7th—details in the show notes!

    SHOW NOTES: https://thepercyinstitute.com/episode-38-say-it-with-confidence-reviving-your-conversational-skills/

    I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

    Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

    Resources and links:

    • The Percy Institute website: https://thepercyinstitute.com/
    • The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
    • The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
    • The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
    • Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
    • Music by Josep Monter Martinez via ...
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    25 m