• Pros and Cons of Remote Workers in Healthcare: Are You Compliant?
    Oct 8 2024

    The NSCHBC Edge Podcast welcomes fellow NSCHBC member, Rozmin Bapat to the show to discuss remote workers.

    Rozmin joins us from CodeRite Healthcare Consulting, based in Allen, TX. They are a billing, consulting and RCM company specializing in physician billing services.

    Terry and Rozmin define what it means to be a remote worker.

    What are some of the pros and cons of remote work and managing it. Also, how does remote work compare versus bringing everyone back in-person either hybrid or full-time?

    Healthcare jobs can be tricky in this sense. This episode will provide insights on how to make remote employees a success.

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    26 mins
  • Hiring NPP/QHP in a Medical Practice
    Sep 10 2024

    Many practices hire nurse practitioners and physician assistants (known as mid-level providers) along with RNs, MAs, and other clinical staff. Still, sometimes the lines get blurred on what services they can individually provide.

    Terry Fletcher, with fellow healthcare consultant and industry expert, Betty Hovey, discusses these compliance issues and gives medical practices insight into the pros and cons of these hires.

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    31 mins
  • Healthcare and Politics in an Election Year
    Aug 13 2024

    Healthcare policies, Medicare cuts, and election year promises and rhetoric all affect how a patient will receive or not receive benefits.

    We have so many Congressional policy rules on the table that will impact not only Medicare patients, but all patients as we may get a new HHS director as well when the presidency changes.

    Listen to this episode of the Edge podcast to know what is real and what is noise, as Terry Fletcher and Sean Weiss discuss healthcare and politics in 2024.

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    30 mins
  • How to deal with staffing shortages in healthcare practices
    Jul 9 2024

    Staffing shortages continue to plague the healthcare industry, creating a vicious cycle where overworked healthcare professionals question their ability to continue.

    A recent NIL report showed that 81% of clinicians want states to implement laws governing staff-to-patient ratios, which they ranked as one of the biggest considerations when taking a job.

    As more medical professionals leave hospitals, physician practices, and clinics, consumers find their access to quality care threatened. It’s also not just clinical staff, it is administrative staff in healthcare as well.

    Terry speaks with consultant Debra Phairas, on this episode of the Edge podcast on how to tackle staffing shortages in this climate of post-COVID burnout.

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    31 mins
  • AI In Healthcare: The New Frontier
    Jun 11 2024

    In the setting of AI - Artificial Intelligence - Healthcare is running head first into possible risk. In this month’s episode of the NSCHBC Edge Podcast Terry and Vinny Sankaran tackle the PROS and CONS of AI in Healthcare.

    Data suggests AI helps health providers practice their profession and invest their time in engaging with patients rather than spending time on transcribing notes and administrative work. Also, when used safely and appropriately, this could exponentially expand evidence-based medicine to improve health outcomes and people-centered care.

    However, there are some CONS. Risks from AI include poor outcomes from algorithms (due to bias, low-quality data, lack of transparency, or usage in inappropriate contexts) which is a concern. HIPAA issues are a concern as well as cyber-hackers. We look at the current and future landscape of AI in Healthcare.

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    28 mins
  • Do's and Don'ts for Physician Practice Start-Ups
    May 14 2024

    On this month’s episode of the Edge Podcast Terry welcomes back Healthcare Consultant Jackie Coult as they discuss the ins and outs of physician and dental practice startups.

    Terry and Jackie talk about having a plan, financial woes and potential funding, staffing, location and of course, what kind of practice you’d like to have.

    Join us for a fun and engaging conversation.

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    30 mins
  • Physician Practice Revenue: Front Desk Collections
    Apr 9 2024

    More than 100,000 doctors have left private practice and become employees of hospitals and other corporate entities since 2019. Today, nearly 3 in 4 physicians are employees of larger health care entities or other corporations — a record high.

    The cost of managing a medical practice — whether in primary care or a specialty practice — has surged. Not to mention, reimbursement rates from Medicare have not kept pace with higher operational costs. So how does a physician make sure they are collecting all that is due to them, not just from insurance payers, but where it begins: At the front desk?

    In today’s NSCHBC Edge Podcast, Healthcare Business Consultant David Zetter and Terry Fletcher, discuss front desk collections, making sure you have the right staff at the front desk and billing office to collect those out of pockets and share of costs. How to manage workflows, and how to insure you are getting every penny you are entitled to.

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    35 mins
  • Proactive Payer Contract Language = Intraoperability
    Mar 12 2024

    Terry welcomes fellow NSCHBC Member and Healthcare Consultant Anthony (Tony) Werner to discuss reducing administrative burden and costs incurred by meeting payer requirements.

    Most likely there will be resistance from most payers to incorporate intraoperability terms in contracts, including those required by legal or governmental directives. Terry and Tony discuss the complexities of these discussions and how to be successful in the process of contract negotiations.

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    23 mins