In this episode of New to the Game, hosts Chris Olson and Ben Schneider dive into why having solid systems in place is crucial for running a successful service business. They explore the role of Customer Relationship Management (CRM) software and how it helps streamline operations, improve client communication, and boost overall efficiency. Chris and Ben also discuss other essential tools and systems that new business owners should consider, from project management software to automation tools that can save time and energy. Whether you’re just starting out or looking to refine your processes, this episode will equip you with the insights needed to build a strong foundation for your business!

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In this bonus episode with Ben, he talks about the importance of simplicity in your business. Why simplifying your business and not getting lost in the complexities is important.

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On this episode of New to the Game, Chris and Ben talk about "client avatars" and why knowing what yours is can help you target your ideal clients for your business.

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