• OLE Ep. 119 - Building Customer Trust with Technology: A Conversation with Tim Cannon of AutoNet TV

  • Sep 5 2024
  • Length: 32 mins
  • Podcast

OLE Ep. 119 - Building Customer Trust with Technology: A Conversation with Tim Cannon of AutoNet TV

  • Summary

  • In this episode of the Quick Lube Expert Podcast, host M. Kevin Davis sits down with Tim Cannon from AutoNet TV to explore the crucial role technology plays in building and maintaining customer trust in the quick lube industry. The conversation delves into how video content and other digital tools can enhance customer communication, making complex automotive services more understandable and transparent.

    Tim shares practical examples of how video technology, when integrated into various customer touchpoints, can demystify automotive services and foster a deeper level of trust. From digital menu boards in the shop to follow-up emails with educational videos, these tools help customers make informed decisions, ultimately transforming first-time visitors into loyal customers.

    The episode highlights the evolving nature of customer expectations and the need for quick lube businesses to adopt modern technological solutions to stay competitive. Tim and Kevin also discuss the importance of consistency in messaging and the benefits of providing third-party validation through video content, which can significantly enhance credibility and customer satisfaction.

    Whether you're a seasoned quick lube operator or new to the industry, this episode offers valuable insights on leveraging technology to not only grow your business but also to strengthen customer relationships and trust.

    For more information and updates, follow us on social media and subscribe to the podcast.

    ----

    To Connect with Tim Cannon:

    • Email: tcannon@autonettv.com
    • Phone: 801-692-1507
    • Website: AutoNetTV.com

    To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

    To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

    Sign up for your FREE Discovery Assessment at: https://www.quicklubeexpert.com/discovery-signup

    Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

    To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

    Show more Show less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about OLE Ep. 119 - Building Customer Trust with Technology: A Conversation with Tim Cannon of AutoNet TV

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.